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GroupLink Announces New Version of IT HelpDesk Software

This webcast has been hosted by Tripwire. It will discuss Customer satisfaction surveys at the close of a ticket, emergency banner to notify end users of system down times, ticket Pool for technicians to find and follow up on unassigned tickets, technicians can search through LDAP to add end users...

Tags: Novell Inc., Ticket, Information Technology, Technician, GroupLink, LDAP, Help Desk, Call Centers, Directory Services, Product Marketing, Enterprise Software, Software, It Operations, Marketing

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