government organization Resources on ZDNet

ZDNet Resources

government organization Improves Help Desk Responsiveness With New Automated System: The Instituto Nacional de Estadistica Geografia e Informatica (INEGI), a government organization in Mexico responsible for national statistics and geographical information, relied on a paper-based, highly manual, time-consuming process for fielding internal customer support requests. Customer response times were slow and it was difficult to measure Help Desk performance or...; Tags: Microsoft Corp., Government Organization, Help Desk, Call Centers, It Operations; Case studies 2007-03-01
Sun Identity Management for Government: Making Public Funds Work Harder to Improve Security and Service to Constituents: As government processes move from paper based to online systems, government organizations must find the most cost-efficient way to make the transition. In adopting new technology, they must find solutions that integrate easily with legacy systems to leverage existing investments as much as possible. Sun identity management for government is...; Tags: Sun Microsystems Inc., Government Organization, Identity Management, Government, Authentication/Encryption, Vertical Industries, Hardware Upgrade, Security, Enterprise Software, Software, Hardware; White papers 2005-06-01
Discover True Costs: Implementing ABC in Government: With budget constraints government organizations are being asked to do more with less. But how can a person allocate limited resources effectively if he or she doesn't know the true costs of running the programs? Increasingly, government organizations are implementing Activity-Based Costing (ABC) to help them identify what is driving...; Tags: ABC Inc., Activity Based Costing, KPMG International, Government Organization, Managerial Accounting, Government, Finance; Webcasts
government organization Improves IT Efficiency With New Operating System: To improve its employee productivity and IT efficiency, the Instituto Nacional de Estadística Geografia e Informatica (INEGI) of Mexico is upgrading its computers to the Windows Vista Enterprise operating system. INEGI expects to reduce time spent troubleshooting computers by approximately 90 percent in many instances, and also anticipates an 80...; Tags: Information Technology, Operating System, Government Organization, INEGI, Operating Systems, Software; Case studies

Additional Resources

UK education agency nixes OOXML: Office Open XML â€“ the open standard with a trademark in its name â€“ might be good enough for the International Standards Organization but it's not acceptable to British schools, InfoWeek reports. "In the context of the education system," lack of truly open standards in Office 2007 "can result...; Tags: Microsoft Office 2007, Agency, Microsoft Corp., Office Open XML, Microsoft Office, OpenDocument Format (ODF), Office Suites, Software, Emerging Technologies, Richard Koman; Blog posts 2008-05-13

No Brotherly Love: EarthLink will pull its Wi-Fi network from Philly: EarthLink on Tuesday threw in the towel on its Philadelphia Wi-Fi project, which the ISP was trying to transfer to a non-profit or the city's operating group. Now EarthLink is trying to pull out its gear. EarthLink says in a statement: After months of negotiations with...; Tags: EarthLink Inc., Network, Wi-Fi Network, City, Wireless LANs, Wi-Fi, Networking, Wireless, Larry Dignan; Blog posts 2008-05-13
Why HP-EDS is a disaster in the making: As I've noted elsewhere HP's takeover of Compaq destroyed essentially all of HP's pre-takeover value and left the Compaq organization operating as HP. Now they've announced their intention of taking over EDS. On the good news side there won't be a culture clash in bringing these...; Tags: Dell Computer Corp., Hewlett-Packard Co., Electronic Data Systems Corp., Compaq Computer Corp., Microsoft Windows, Manufacturing, Mergers & Acquisitions, Financial Accounting, Operating Systems, Software, Investment, Finance, Paul Murphy; Blog posts 2008-05-13
Who will set price and quality standards?: Did you know Health & Human Services Secretary Mike Leavitt has a blog? It's a pretty good blog, in that it's evident he writes it himself, and in it deals with issues on a personal basis. For instance, he did a series of posts on a recent...; Tags: Mike Leavitt, Health Care, Standards, Vertical Industries, Benefits, Healthcare, Quality, Enterprise Software, Software, Human Resources, Business Operations, Dana Blankenhorn; Blog posts 2008-05-13
EDS' troubled legacy of failed IT projects: Observing the news that HP is acquiring EDS, perhaps it's time to reflect on EDS' troubled history with IT projects. I've written about a number of failed projects where EDS played a role. Warning, some of these stories are ugly: More EDS issues over...; Tags: Information Technology, Electronic Data Systems Corp., Strategy, Government, Management, Michael Krigsman; Blog posts 2008-05-13
A U.S military botnet in the works: Make botnets, not war? In April, last year, I asked the question "Why establish an offensive cyber warfare doctrine when you canÂ simple install a type of Lycos Spam Fighting screensaver on every military and government computer and have it periodically update its hit lists?" A year...; Tags: Distributed Denial Of Service, Military, Attack, U.S, Security, Dancho Danchev; Blog posts 2008-05-13
Oregon says its law is copyright: Carl Malamud at resource.org and Tim Stanley at Justia are fighting off cease and desist letters from the State of Oregon. The state is asserting a copyright interest in the state code, even though the law is by definition public domain. After a conference call in which...; Tags: Oregon, Richard Koman; Blog posts 2008-05-13
HP seals EDS deal; Services No. 2 behind IBM; Can Hurd run EDS better?: Updated: Hewlett-Packard CEO Mark Hurd said Tuesday he plans to use a familiar playbook to integrate Electronic Data Systems: Leverage scale, squeeze costs -- and underpromise and overdeliver. "We're running the playbook we know how to run very well," said Hurd, on a conference call with analysts....; Tags: Hewlett-Packard Co., Mark Hurd, Electronic Data Systems Corp., Earnings, IBM Corp., Non-GAAP Earning, GAAP, Financial Accounting, Construction, Finance, Larry Dignan; Blog posts 2008-05-13
Apani and Cross-Platform Server Isolation: A while ago, I spoke with the folks of Apani about security in virtualized environments. Although this isn't a topic that is getting as much media attention as virtual machine software, virtual access software or virtual application environment software, it is a very important topic. Security risks still exist even...; Tags: Software, Environment, Apani, EpiForce, Server Virtualization, Servers, Security, Hardware, Dan Kusnetzky; Blog posts 2008-05-13
HP to take out EDS: does it make sense?: We've heard these rumors before but this time it seems HP is in serious hunting mode with EDS as the target. Larry Dignan offers his take on the rationale behind the story. Fellow Irregular Vinnie Mirchandani adds to the debate suggesting both pluses and minuses: HP could use a...; Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett; Blog posts 2008-05-12
The Green Enterprise: Intel: On the next installment of The Green Enteprise, CNET News.com's Michael Kanellos looks at how Intel is developing green technologies for its customers and within its own organization. Innovations include ultra-lower power 45nm chips, greening its fab operations in China, Arizona and Israel; and developing non-toxic materials for packaging and...; Tags: Michael Kanellos, Intel Corp., Chip, Data Centers, Semiconductors, Network Technology, Storage, Hardware, Data Management, Networking, Green; Videos 2008-05-12
HP bidding for EDS; Deal would ramp up services: Updated: Hewlett-Packard is in talks to acquire Electronic Data Systems in a move that would reshape the technology services and outsourcing market. In a statement Monday, HP and EDS confirmed the talks, first reported by the Wall Street Journal: HP said: HP today...; Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Outsourcing, Data Centers, It Operations, Business Operations, Outsourcing & Subcontracting, Storage, Hardware, Data Management, Larry Dignan; Blog posts 2008-05-12
Wiretaps up, terrorism prosecutions down: We have been told that our very safety, our "homeland security," is dependent on the federal government having extraordinary powers to snoop, listen and search without the traditional (pronounced "constitutional") checks provided by judicial review. One part of this equation works as advertised â€“ the incursion...; Tags: Terrorism, Terrorism Prosecution, Homeland Security, Government, Richard Koman; Blog posts 2008-05-12
Is wireless mesh a game-changer?: The biggest untold tech story of this decade has been the overturning of Moore's Law in the telecom sector. Despite technology breakthroughs in optical fiber, in optical switching, and in wireless transmission, you're still paying just as much for just as little bandwidth as you did a...; Tags: Dam, Wi-Fi, Wireless, Dana Blankenhorn; Blog posts 2008-05-12
True Server Virtualization: I see that Tony Asaro, Chief Strategy Officer over at Virtual Iron, recently presented some interesting comments about what makes up true server virtualization in his blog. In his post, he points out that "The hypervisor is important and is useful for consolidating servers. But true server virtualization isn't just...; Tags: Environment, Server, Virtual Machine, Tool, Server Virtualization, Virtual Machine Software, Virtualization, Storage Management, Utility Computing, Hardware, Storage, Dan Kusnetzky; Blog posts 2008-05-12
Kemo Data Security Suite (exe): Kemo Data Security suite 2.0 is the ultimate security solution to your personal and mission critical data. If you want to keep your valuable data secured and protected from theft and prevents unauthorized access and if you want to conceal your confidential information from stranger eyes Kemo Data Security suite...; Tags: AES, Suite, Unauthorized Access, Data Security, KemoSoft, Hacking, E-mail, Security, Network Security, Online Communications, Networking; Software downloads 2008-05-12