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- Citrix GoToAssist Corporate Security White Paper
- GoToAssist Corporate's intuitive and secure interface and feature set make it the most effective solution for conducting online support sessions. Using GoToAssist Corporate, support, consulting and IT professionals can quickly and easily deliver technical help to customers across the globe. Behind the scenes, Citrix Online's hosted service architecture transparently supports...
- White papers 2008-04-28
Additional Resources
- How to Deliver Superior Professional Services Cost-Effectively
- This new Ziff Davis White Paper examines new strategies for improving operations and exceeding client expectations, despite today's economic climate. Remote service delivery is proving to be a strategic ally in providing premium service to clients while enabling you to cut costs. Download the Ziff Davis White...
- White papers 2008-10-23
- Experience Measurable Gains with Remote Services and Support
- IT consultants and Professional Services PS organizations have much to gain with remote services and support delivery - namely reduced travel costs, increased margins and improved billable utilization. But how exactly are IT consultants and PS organizations putting remote services and support delivery to work for them?...
- White papers 2008-10-15
- Make Customer Experience a Cornerstone of Your Revenue Strategy
- View this BNET Webcast to hear industry expert Jeffery Tarter, Executive Director of the Association of Support Professionals ASP, share how leading companies are investing in support and services to deliver a better customer experience, which translates to customer loyalty and reoccurring revenue. Also, listen as Services Management Consultant Robert...
- Webcasts 2008-07-09
- How to Close IT Tickets Faster with Remote Support
- With today's growing number of remote and distributed employees, addressing IT tickets in person is no longer a viable option — especially when your objective is to provide efficient, cost-effective resolution. That's why IT help desks need a remote-support tool that enables fast IT ticket resolution and true team collaboration....
- White papers 2008-06-24
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