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	<title><![CDATA[good old-fashioned customer service Resources | ZDNet]]></title>
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		<title><![CDATA[What's not dead: Good old-fashioned customer service]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-17925-0.html?forumID=1&threadID=64330&messageID=1195254&start=0]]></link>
		<description><![CDATA[What's not dead: Good old-fashioned customer serviceGood Customer Service Keeps Me AroundI agree 100% with they synopsis of your article - good customer service in the end is more valuable to customer retention than any amount of social networking.For example, I do all of my banking through Charles Schwab. ...]]></description>
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		<pubDate>Fri, 08 May 2009 06:52:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product marketing]]></category>
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		<category domain="http://updates.zdnet.com/tags/good+customer+service.html"><![CDATA[GOOD customer service]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[customer service]]></category>
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		<category domain="http://updates.zdnet.com/tags/charles+schwab+%2526+co.+inc..html"><![CDATA[Charles Schwab & Co. Inc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">SCHW</category>
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