ZDNet Resources
- Holiday E-Tail Performance Index 2004
- The 2004-2005 holiday shopping season was a very telling one for many online retailers. With the seemingly ever-growing popularity of online shopping, retailers are becoming more and more reliant on the Internet channel to drive revenue. The E-tail index itself consists of benchmarked availability and response time data for 20+...
- Tags: Online Retail Company, Retail Company, Web Application, Gomez Advisors Inc., E-tail, Retail, E-business/E-Commerce, Internet
- White papers 2005-08-15
- Gomez Helps Best Buy Optimize Its Internet Channel
- Best Buy Co. has come a long way since it was founded in 1966 as Sound of Music, Inc. Today Best Buy is the largest consumer electronics outlet in the U.S. and Canada. Best Buy understood from the beginning the need to provide excellent performance for customers. Working with Gomez,...
- Tags: Best Buy Co. Inc., Internet, Gomez Advisors Inc., Consumer Electronics, Monitors & Displays, Personal Technology, Hardware, Components
- Case studies
- External Performance Monitoring: A Revealing Retail Example
- A major online retailer relied on internal tools to monitor its check out process. In today's complex application environments many events happen within the control of IT organizations but are often invisible without an outside-the-firewall perspective. To "see" the performance of every interlocking component and monitor true end-user experiences, this...
- Tags: Performance, Gomez Advisors Inc., Performance Monitoring, Retail, Performance Management, Monitors & Displays, Human Resources, Workforce Management, Hardware, Components
- Case studies
Additional Resources
- Outsourcing highlights for April
- Highlights from the award-winning outsourcing blog Horses for Sources for the month of April: Is the sub-prime lending crisis placing outsourcing engagements on the backburner, or providing an impetus to proceed faster? Quest for an Organic Approach to Offshore Outsourcing Cost-cutting...
- Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Phil Fersht
- Blog posts 2008-04-25
- Does Microsoft CEO Steve Ballmer need an intervention?
- Does Microsoft CEO Steve Ballmer need an intervention?That's what a Board of Directors is forLet them do their job. If they don't think the purchase is worth it, it will be shot down.RE: Does Microsoft CEO Steve Ballmer need an intervention?No.Microsoft needs Gates to return (nt)(nt)Go big or go home!Initiating...
- Tags: Portals, Web technology, SEARCH, lobotomy, Initiating Change, Steve Ballmer, Does Microsoft, Google Inc., Microsoft Corp., Yahoo! Inc.
- Discussion threads 2008-04-24
- What ultra portable meets my needs for under $1000?
- I have spent quite a bit of time and even more money trying to find a solution that would help me be productive during my daily 2 hour train commute and while traveling. I have also added the restrictions that it has to be very portable, lighter than my MBP,...
- Tags: Device, Mobile, Battery, Display, Advantage, Keyboards, Microsoft Windows, Bluetooth, Engineering, Wi-Fi, Hardware, Peripherals, Operating Systems, Software, Wireless, Matthew Miller
- Blog posts 2008-04-18
- California's Green Guru Speaks Out
- The clean-tech industry of today is in its early stages, about where Microsoft was in 1980, says Terry Tamminen, an adviser at Pegasus Capital Advisors and the former director of California's Environmental Protection Agency. Now a main force behind the state's rise to the top as a climate change policy...
- Tags: California, News, Green, climate change, microsoft, environment, Terry Tamminen
- Videos 2008-04-16
- Blockbuster sees media convergence; Offers to buy Circuit City
- Updated: Here's a deal where 1 + 1 = 0.5: Blockbuster is offering to acquire Circuit City for "a least $6 a share." Blockbuster went public on Monday (statement) with an offer to buy Circuit City. Blockbuster says it sent a letter Feb. 17, but Circuit City...
- Tags: Circuit City Stores Inc., Blockbuster Inc., Convergence, Financial Accounting, Finance, Larry Dignan
- Blog posts 2008-04-14
- Yang hits back at Ballmer; mentions antitrust concerns
- That didn't take long. Two days after Microsoft CEO Steve Ballmer sent a three-week acquisition ultimatum to Yahoo's board, Yahoo answered with its own letter. Signed by CEO Jerry Yang and Chairman of Yahoo Board Roy Bostock, the Yahoo letter reiterated that Yahoo feels Microsoft's $44 billion...
- Tags: Antitrust, Steve Ballmer, Board, Yahoo! Inc., Microsoft Corp., Stockholder, Proposal, Corporate Governance, Corporate Law, Business Operations, Mary Jo Foley
- Blog posts 2008-04-07
- Yahoo vs. Microsoft: Thanks for the letter Steve; Now give us more money or get lost
- Yahoo on Monday responded to Microsoft's weekend "negotiate or we're launching a proxy war or pulling our offer" love letter. The gist: Increase your offer or get lost. Give credit to Yahoo for sheer moxie (or maybe it's stupidity). But Microsoft CEO Steve Ballmer can't be happy...
- Tags: Transaction, Board, Yahoo! Inc., Microsoft Corp., Stockholder, Value, Proposal, Steve, Corporate Governance, Financial Accounting, Business Operations, Corporate Law, Finance, Larry Dignan
- Blog posts 2008-04-07
- Robot Forex 2008 Auto Trade (zip)
- Expressed the Secret of Trading Forex with Fantastic Profit After going through several Study in Forex Trading, we found the simple strategy that will make money improve in a short time in the business forex trading Without understanding although what forex All proceeding in an otomatis manner Trading. Amazing, isnt...
- Tags: Eracash Internet, Robots, Emerging Technologies
- Software downloads 2008-04-03
- Spring outsourcing talk
- Some excellent recent outsourcing discussions: Can HR Outsourcing rediscover its froth despite a 97% success rate? Taking control of your vendor relationship Can outsourcing be a catalyst for driving down the cost of healthcare? Is your outsourcing vendor...
- Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Phil Fersht
- Blog posts 2008-03-22
- TIA 2.0: NSA conducts data sweeps and mining without oversight
- TIA 2.0: NSA conducts data sweeps and mining without oversightIs anyone surprisedPresident Bush is a man who stays focused on objectives and if one avenue to his objective is blocked, he'll try another rather than give up. This showed up in the campaign coverage when he ran for president...
- Tags: TIA 2.0, NSA
- Discussion threads 2008-03-12
- ForeStock (exe)
- Collection of advanced forecasting algorithms: ARIMA with automatic best parameter set search and smart seasonal trend detection. Stepwise multivariate regression with the selection of the best regression subset. Proven back history. Full intraday capable. Real-time speed in model training. Ready to use professional style expert advisors, indicators and system testers....
- Tags: Regression, Forecasting, Econom-Expert, Sales Force Management, Sales
- Software downloads 2008-03-07
- Microsoft Technology Improves Enterprise-Wide Collaboration for Financial Services Distributor
- Many NFP firms were operating with different versions of Microsoft Outlook. Others relied on Yahoo!, Google or AOL as their e-mail system, while still others used GroupWise or GoldMine. NFP was determined to reduce the cost of doing business for its firms by lowering overall administrative costs, and centralizing e-mail...
- Tags: Financial, Financial Service, Microsoft Corp., Microsoft Outlook, E-mail, Groupware, E-mail Servers, Microsoft Office, Office Suites, Software, Online Communications, Enterprise Software
- Case studies 2008-03-07
- Groupama Phoenix Accelerates Access to Customer Data by 60% and Optimizes IT System
- Groupama Phoenix is one of Greece's leading insurance companies, distributing a diverse product line through a network of 350 agents, 930 brokers, and a team of 80 insurance advisors. Groupama Phoenix wanted to implement a stable, highly available data infrastructure with the ability to seamlessly scale to support future business...
- Tags: Microsoft Access, Oracle Corp., Phoenix Technologies, Information Technology, Insurance, Financial Planning, Strategy, Databases, Business Operations, Corporate Insurance, Finance, Management, Enterprise Software, Software, Data Management
- Case studies 2008-03-01
- Statement from bank in Wikileaks case
- Julius Baer just moved this statement to reporters: Julius Baer wishes to address certain misconceptions relating to a recent court decision to take the Wikileaks.org website off line. This decision was arrived at only after a month long effort on the part...
- Tags: Bank, Web Site, Web Site Development, Financial Services, Web Technology, Internet, Richard Koman
- Blog posts 2008-02-28
- Microsoft: Vista SP1 will break these programs
- Microsoft: Vista SP1 will break these programsNYT ReaderI had the NYT Reader installed when I ran the SP1 package. I also kept all my peripherals (7 USB devices) connected during the upgrade and it went surprisingly without errors and finished in 19 minutes. NYT Reader and all my other apps...
- Tags: Microsoft Windows Vista (Longhorn), NVidia Corp., Dxdiag, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows Vista SP1, SP1, operating system
- Discussion threads 2008-02-21
- Dear stockholders: Please believe us, Microsoft undervalues us
- Yahoo's latest move in the end game with Microsoft is a letter to stockholders, explaining why the company is worth more than Microsoft is offering. The global online advertising market will grow from $45 billion in 2007 to $75 billion in 2010, the letter stated, and Yahoo is poised to...
- Tags: Advertisement, Yahoo! Inc., Fact, Microsoft Corp., Advertiser, Dan Farber
- Blog posts 2008-02-13
- Yang's latest email missive: Future prospects worth more
- Here's a look at Yahoo CEO Jerry Yang's latest employee email regarding the company's rejection of Microsoft's bid. Microsoft called the move unfortunate. Subject: our board's decision yahoos as you'll see from the news release we issued today, our board of directors has reviewed microsoft's...
- Tags: Strategy, Advertisement, Brand, Financial, Mobile, Board, Investment, E-mail, Online Advertising, Advertiser, Yang, Corporate Governance, Advertising & Promotion, Business Operations, Corporate Law, Marketing, Larry Dignan
- Blog posts 2008-02-11
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