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- Smooth Transition From SAP 4.7 to ECC 5.0 in Eleven Countries With Automated Regression Testing Resulting in Significant Time and Cost Savings for Getronics
- Getronics is one of the world's leading providers of vendor-independent Information and Communication Technology ICT solutions and services. The company's challenges included: preparing a development framework that suits 11 countries with diverse cultures and business needs; developing reusable testing scenarios and replicable solution with a focus on on-time delivery; and...
- Tags: MindTree Consulting, Getronics, SAP AG, Cost Savings, Strategy, Management
- Case studies 2008-01-24
- Global IT Service Provider Reduces Support Costs With New Operating System Deployment
- Based in Amsterdam, Getronics is a leading provider of information and communication technology solutions. It has 25,000 employees in more than 25 countries and generated 2006 revenues of ?2.6 billion (U.S.$3.6 billion). Getronics is constantly seeking new ways to maximize employee productivity while enhancing its reputation as a technology industry...
- Tags: Getronics, Information Technology, Operating System, Information And Communication Technology, Desktops, Strategy, Hardware, Management
- Case studies 2007-11-01
- Global IT Solution Provider Uses Unified Project Management Platform That Reduces Internal IT Operations Costs by 10 Percent
- Amsterdam-based Getronics is a global IT solution and services provider, whose 25,000 employees serve enterprise clients across 25 countries. Since 1999, Getronics has transformed its IT infrastructure from stand-alone operations with limited standardization to a centralized and consolidated system. Getronics wanted to grow revenue by creating a flexible but standardized...
- Tags: Getronics, Information Technology, Microsoft Office, Microsoft Corp., Project Management, Strategy, Tools & Techniques, It Operations, It service Management, Management
- Case studies 2007-01-01
- Think Secure: Building Your Security-Minded Workforce
- The United States Federal Government is bound to provide information security awareness training by the Federal Information Security Management Act FISMA.The Health Insurance Portability and Accountability Act HIPAA requires that the health care industry provide privacy training to their employees. Financial institutions must comply with the Gramm-Leach-Bliley Act GLBA.The Sarbanes-Oxley...
- Tags: Getronics, E-learning, FISMA, Health Care, Training, Gramm-Leach-Bliley Act, United States Federal Government, Regulatory Compliance, Hipaa, Regulations, Sarbanes-Oxley, Workforce Management, Vertical Industries, Benefits, Healthcare, Human Resources, Policies And Procedures, Government, Financial Accounting, Finance, Enterprise Software, Software
- White papers 2005-07-25
- Getronics Enables Server Consolidation, Desktop Standardization, Lower TCO Via Windows 2000 Server, Windows XP
- Postkantoren BV, which runs the Netherlands' postal service, was continuing to manage its infrastructure on the Microsoft Windows NT Server 4.0 platform. But that software - state of the art when it was first deployed - was not intended to address today's security issues, or to take advantage of today's...
- Tags: Desktop, Microsoft Windows 2000 Server, Getronics, Microsoft Windows XP, Server Consolidation, TCO, Microsoft Corp., Standardization, Microsoft Windows, Microsoft Windows 2000, Operating Systems, Servers, Software, Hardware
- Case studies
- Dutch Central Bank Opts for Stability and Security
- As a solid financial institution, the Dutch central bank DNB, naturally places very high demands on the security of its ICT infrastructure. When migrating to a new platform it therefore takes no chances. Following a thorough analysis of its infrastructure and the market developments, DNB started migrating to Microsoft Windows...
- Tags: Bank, Security, Getronics, Microsoft Windows, Microsoft Windows Server 2003, Financial Services, Servers, Operating Systems, Software, Hardware
- Case studies
- RDX Powers Overnight Migration for Votorantim Cellulose & Paper
- Enterprises are increasingly focused on reducing the time and costs associated with migration between operating environments. They demand a fast and effective process that quickly shows business benefits and productivity advantages. But when thousands of computers need a new version of the operating system up and running, migration can present...
- Tags: Getronics, Migration, Microsoft Windows, Microsoft Office, Operating Systems, Software, Office Suites
- Case studies
- An Urban Angel Reaps the Benefits of Network Convergence
- St. Michael's vision was to be internationally recognized as the finest academic health care provider in Canada. With this mandate in mind, St. Michael's realized they would need to implement a state-of-the-art communications network - one that would support the hospital's increasing requirements for multimedia applications and telephony services both...
- Tags: Angel, Telephony, Network, Nortel Networks Corp., Getronics, Benefit, Convergence, VOIP, Telecom & Utilities, Telecommunications, Networking
- Case studies
- Getronics Protects 30,000 Global Users Against Email Virus Attacks With Antigen High Performance Groupware Security
- With over 30,000 employees in 35 countries, Getronics is one of the world's leading providers of vendor independent solutions and services to professional users of Information and Communication Technology ICT. Getronics needed a robust anti-virus and security solution that would maintain the integrity of its network servers. Sybari delivered an...
- Tags: Virus Detection, Getronics, Sybari Software Inc., E-mail, Cyberthreats, Strategy, Security, Viruses And Worms, Management
- Case studies
- ITIL in Action for Saudi Telecom
- Saudi Telecom, one of the largest Middle Eastern telecommunications providers, has asked the global leaders in ITIL Information Technology Infrastructure Library standards, PinkRoccade now Getronics, to implement the framework enterprise-wide across nearly 5,000 IT staff. The first implementation of its kind, this challenging and groundbreaking project is to prepare the...
- Tags: Getronics, ITIL, Process Improvement, It Services, Quality, Business Operations
- Case studies
- Preparing the Way for a New Era of Enhanced Service Delivery at Stockport Council
- Stockport is a metropolitan council that serves 300,000 members of the community. Along with many other local authorities, Stockport has been under constant pressure to ensure that its limited budgets are invested in providing discernible improvements to primary community services, such as social services and education. This focus increasingly meant...
- Tags: Getronics, Council, Stockport, ITIL, Process Improvement, It Services, Quality, Business Operations
- Case studies
- Belgian Ministry of Foreign Affairs Implements Getronics Easily Configurable IT Support System
- The Belgian Federal Public Service Foreign Affairs employs approximately 2,800 people worldwide. Their IT systems are the absolutely critical means of contact with the Brussels headquarters. It must be available 24/7 days, without fail. They wanted to set up an IT support system that is easily and extensively configurable and...
- Tags: Getronics, Information Technology, Belgian Federal Public Service Foreign Affairs, GET.SMC, Strategy, Service Level Management, Management, It Operations, It service Management
- Case studies
- Seamless Route to Systems Standardisation for Discovery
- Looking technologically to place its entire workforce on a level playing field, and reap the substantial business advantages such a move would inevitably sow, Discovery Networks Europe DNE chose Getronics for a modernising, root-and-branch upgrade of an IT infrastructure based on outmoded domains and client devices. Working to a corporate...
- Tags: Getronics, ITIL, Microsoft Windows Active Directory, Process Improvement, Workforce Management, Recruitment & Selection, Directory Services, It Services, Strategy, Enterprise Software, Software, Quality, Business Operations, Human Resources, Management
- Case studies
- Out-of-the-Box Computing - Getronics Brings Thresher's Strategy to Life
- The latest Information and Communication Technology ICT can deliver vital benefits to retailers, whose margins are under continuous pressure. By enabling processes and applications that can cut costs, ICT can contribute directly to profitability. It was recognition of this that prompted Thresher, one of the UK's largest drinks retailers, to...
- Tags: Getronics, Computing, Information And Communication Technology, Strategy, Management
- Case studies
- Getronics Helps Canon Australia Improve the Image of IT
- Canon Australia, a leader in consumer and business imaging solutions, engaged Getronics to scope out and prepare a three year strategic plan covering Information Management and Technology (IM&T). Canon sought to implement a rolling three-year roadmap for IT investment containing predictable and tangible benefits that can be examined against business...
- Tags: Getronics, Information Technology, Imaging, TCO, Canon Inc., Roi/Tco, Document Management, Leadership, Strategy, Finance, Managerial Accounting, Enterprise Software, Software, Management
- Case studies
- Organizacion Corona Outsources IT Support to Getronics
- Organizacion Corona is based in Colombia and manufactures ceramics for the home improvement market. The company is divided into six business units. The business units required an extensive range of support services for several different platforms and technologies. At the same time, each business unit wanted the flexibility to specify...
- Tags: Getronics, Organizacion Corona, ITIL, It Services, Business Structures, Process Improvement, Finance, Quality, Business Operations
- Case studies
- Getronics Supports DSM Through Single Point of Contact
- As a global player and research organisation, DSM operate at the cutting edge of chemicals, pharmaceuticals and special materials. The company was looking to create a harmonised work environment which offered standard workstations, a uniform and efficient management organisation and robust security. Getronics proposed a management solution that would provide...
- Tags: Getronics, ITIL, Workstations, It Services
- Case studies
- Skills Assessment and Customized Training for Help Desk Staff Save Time and Money
- Getronics HelpYouDesk, located in Berlin, Germany, is the customer service and support center for Getronics Deutschland, a provider of information and communication technology. Because the service center wanted to have 30 employees earn the Microsoft Certified Desktop Support Technician MCDST certification, it turned to the campus, an IT training firm....
- Tags: Getronics, Customized Training, Microsoft Corp., Campus, Help Desk, Productivity, Call Centers, Strategy, It Operations, Management
- Case studies
- Business Continuity and Disaster Recovery for GME
- GME manages the Italian energy market exchange. Therefore they have to be able to guarantee the service in every situation, even in case of disaster. For this reason they asked Getronics for a Business Continuity - Disaster Recovery Plan. Getronics supplied them with a solution for architecture, methodology and services,...
- Tags: Getronics, Business Continuity, GME, Disaster Recovery, It Services, Data Management
- Case studies
- Lausanne Police Gain 99.999 Percent Uptime With New Command and Control Solution
- The Municipal Police of Lausanne, with 568 employees, are responsible for maintaining public law and order for the City of Lausanne and its 150,000 residents. Lausanne Police wanted a fault tolerant Geographical Information System GIS for better handling of operational information, including command and control, communication, and management support. Getronics...
- Tags: Getronics, Uptime, C#, Microsoft Windows 2000, Productivity, Microsoft Windows, .Net, Servers, Programming Languages, Software Development, Software/Web Development, Operating Systems, Software, Hardware
- Case studies
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