german post office customer service centre Resources

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Deutsche Post - With Touchpaper, the post gets delivered!: The German Post Office Customer Service Centre is a wholly owned subsidiary of the German Post Office and functions within the organisation as a service and business process outsourcing partner. At the german Post Office Customer Service Centre in Einbeck, Lower Soxony, there is a 270-strong call centre with...; Tags: Post Office, Phone, Touchpaper Software, German Post Office Customer Service Centre, Business Process Outsourcing (BPO), It Operations; White papers 2006-09-01

HelpDesk: With Touchpaper, the Post Gets Delivered!: As the subsidiary of Deutsche Post AG German Post Office, Deutsche Post Customer Service Center GmbH offers various services in the area of customer communication and customer process management. At Einbeck, located in the Lower Saxony region of Germany, the organisation runs a 270-strong call centre with a hotline available...; Tags: Germany, Touchpaper Software, Help Desk, Call Centers, Telecom & Utilities, It Operations; Case studies

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