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		<title><![CDATA[Genworth Financial Realizes Substantial Cost Savings, Operational Efficiencies, and Customer Service Enhancements Through Home Agent Solutions Enabled by Avaya Intelligent Communications]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393105]]></link>
		<description><![CDATA[Genworth Financial, Inc., is a global company with over 15 million customers. In order to provide prompt, high-quality customer service they require a large staff of financial specialists. They needed a communications solution that would enable them to eliminate geographical barriers so they could hire and deploy agents from a...]]></description>
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		<pubDate>Sun, 01 Jun 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Genworth Financial, Inc. Streamlines Business Processes and Eases System Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=302360]]></link>
		<description><![CDATA[Genworth Financial is a leading financial security company dedicated to developing solutions that help meet the investment, protection, homeownership, retirement and independent lifestyle needs of more than 15 million customers, with a presence in more than 25 countries. The company wanted to migrate Enterprise Resource Planning ERP systems from GE...]]></description>
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