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Genworth Financial Inc. (1 results)
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- Genworth Financial Realizes Substantial Cost Savings, Operational Efficiencies, and Customer Service Enhancements Through Home Agent Solutions Enabled by Avaya Intelligent Communications
- Genworth Financial, Inc., is a global company with over 15 million customers. In order to provide prompt, high-quality customer service they require a large staff of financial specialists. They needed a communications solution that would enable them to eliminate geographical barriers so they could hire and deploy agents from a...
- Case studies 2008-06-01
- Genworth Financial, Inc. Streamlines Business Processes and Eases System Management
- Genworth Financial is a leading financial security company dedicated to developing solutions that help meet the investment, protection, homeownership, retirement and independent lifestyle needs of more than 15 million customers, with a presence in more than 25 countries. The company wanted to migrate Enterprise Resource Planning ERP systems from GE...
- Case studies
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- Genworth Financial Canada Accelerates Loan Application Processes With Self Service Portal
- Genworth Financial wanted to strengthen already high customer service levels, which are required in the highly competitive financial services market and maintain competitive edge with a self-service Web site that provides customers with clear, intuitive interfaces and well-organized content. The challenge was to provide access to real-time application status and...
- Case studies 2009-02-01
- Rotten Apple
- Rotten AppleRE: Rotten AppleWhat a load of crap. Ever heard of capitalism? If you have a great product, it is your responsibility to market it effectively. That requires economic and political finesse, great timing, and a bit of luck. I'm forced to use Mozilla Firefox to...
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- Blog posts 2008-02-28
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