genesys enterprise telephony software

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A Collaboration Solution from Genesys and Microsoft Is a Real "FIT" for the Enterprise

Although the overwhelming majority of information workers use both the telephone and the computer as part of their daily workflow, the usage patterns for presence, IM, voice, and data sharing among most users reflect the fact that the computer and the telephone remain separate and disconnected workflow tools. ...

Tags: Phone, Information Worker, Microsoft Corp., Alcatel, Genesys Telecommunications Laboratories, Computer, Genesys Enterprise Telephony Software, Productivity, Collaboration, Telecom & Utilities, Groupware, Telecommunications, Enterprise Software, Software

White papers 2006-02-17

Additional Resources

The Crunchies 2009

7:23 p.m. Arrived just a little late, but got great seats. Sitting next to MC Hammer: 7:42 p.m. Om Malik announces best application of service to Google Reader. Marissa Mayer accepts the Crunchie. ...

Tags: Cloud Computing, Web Services, Enterprise Software, Software, Andrew Mager

Blog posts 2009-01-09

CES 2009: Hands-on with Lenovo's dual-screen W700ds

I mentioned seeing Lenovo's dual-screen W700ds, or "the beast," as Lenovo informally calls it, at CES Unveiled on the unofficial first day of CES. Well, now I got to play with it, and though it may not exactly be portable, it's a power user's dream machine. ...

Tags: Card Reader, Lenovo Group Ltd., Intel Core 2 Duo, Intel Corp., Keyboards, Processors, Hardware, Peripherals, Semiconductors, Components, Andrew Nusca

Blog posts 2009-01-09

Oracle planning Patch Tuesday whopper

Microsoft may be offering a Patch Tuesday respite this month but, if you're an Oracle database administrator, January 13 will be a very busy day. The database server giant announced plans for a monster Patch Day next Tuesday with fixes for 41 security vulnerabilities in "across hundreds...

Tags: BEA WebLogic, BEA Systems Inc., Oracle Corp., Portals, Application Servers, Enterprise Software, Middleware, Databases, Internet, Software, Data Management, Ryan Naraine

Blog posts 2009-01-09

Print photos directly off your iPhone using HP's free iPrint app

HP's iPrint Photo application for the Apple iPhone lets you easily print four inch by six inch photos directly off your iPhone. The application is free and basic at its core, and uses Apple's Bonjour software to automatically detect HP compatible wireless printers on the network. by CNET News.com

Tags: Apple iPhone, Hewlett-Packard Co., Apple Inc., Photograph, Printers, Hardware, Peripherals, CNET News.com

Image galleries 2009-01-09

Layoffs at Gartner and AMR

Carter Lusher at SageCircle reports that industry analyst firm AMR is shedding around 10% of its staff while Gartner is losing 117, or about 3% of its people. AMR looks to be retrenching to core areas while Gartner claims it is not letting any of its sales people or analysts...

Tags: Layoff, AMR Research, Gartner Inc., Lee, Sales Strategy, Tools & Techniques, Workforce Management, Sales, Management, Human Resources, Dennis Howlett

Blog posts 2009-01-09

Software of CES 2009

CES may owe its soul to gadgets, but let's not forget the software behind the electronics. Here's a glimpse of the software side of CES. by CNET News.com

Tags: Software, Consumer Electronics Show, Tools & Techniques, Management, CNET News.com

Image galleries 2009-01-09

Rest in peace Roland Piquepaille

It is with great sadness to tell you that our Emerging Technologies blogger Roland Piquepaille has passed away suddenly. His wife Suzanne just confirmed his passing. Roland, 62, was one of our most passionate bloggers and his ability to explain complex science well was something to behold. ...

Tags: Health Care, Roland Piquepaille, Virus, Blogger, Roland, Blogging, Cyberthreats, Vertical Industries, Benefits, Healthcare, Viruses And Worms, Internet, Security, Enterprise Software, Software, Human Resources, Larry Dignan

Blog posts 2009-01-09

Rest in peace Roland Piquepaille

It is with great sadness to tell you that our Emerging Technologies blogger Roland Piquepaille has passed away suddenly. His wife Suzanne just confirmed his passing. Roland, 62, was one of our most passionate bloggers and his ability to explain complex science well was something to behold. ...

Tags: Health Care, Roland Piquepaille, Virus, Blogger, Roland, Blogging, Cyberthreats, Vertical Industries, Benefits, Healthcare, Viruses And Worms, Internet, Security, Enterprise Software, Software, Human Resources, Larry Dignan

Blog posts 2009-01-09

Family runs house on Prius-power

A New England blizzard led to black-outs, that led one engineer to what may be a first. He ran his frig and freezer on Prius-power. Here's the original report in the Boston newspaper. Now that Harvard engineer John Sweeney has shown the way, can it be long...

Tags: Toyota Prius, Harry Fuller

Blog posts 2009-01-09

New Classmate PC all about "ecosystem"

We've known for a while that Intel was working a touch-enabled reference design for their new Classmate PCs. It wasn't until I had an opportunity this week to speak with some of the folks working on the project at Intel that I realized just how far this product had...

Tags: Software, Intel Corp., Classmate, Vernier, Tablets, Notebooks, Hardware, Notebooks & Tablets, Christopher Dawson

Blog posts 2009-01-09

The end of Zune? It's not just the music anymore

Is this the beginning of the end for the Microsoft Zune? In a story about Microsoft's quest to beat Google, the Financial Times writes that Steve Ballmer seems "all but ready to throw in the towel on the Zune," which hasn't come close to being an iPod killer. The piece...

Tags: Apple iPod, Microsoft Zune, Music Player, Microsoft Corp., Music, Digital Music, Digital Media, Media Players, Personal Technology, Consumer Electronics, Sam Diaz

Blog posts 2009-01-09

iPhotos '09: Wither Aperture?

Apple's announcement of iPhoto '09 has most people attending Macworld Expo in a lather over its stunning new features. But there's a segment of the Mac population that isn't exactly thrilled with iPhoto's ever expanding feature set – Aperture owners. You see, Aperture ($199) is marketed as...

Tags: Apple iPhoto, Aperture, Aperture Owner, Desktops, Hardware, Jason D. O'Grady

Blog posts 2009-01-09

Governance snake oil warning

According to a Tweet message I've seen that is being repeated: The GRC market is believed to boom after the indian enron "Satyam" case came into picture last wednesday. SAP and ORACLE seeks opportunities In an application sales starved market, all vendors will be scrambling for opportunities. ...

Tags: Audit, Governance, Satyam, Audit Profession, Questions, Sales Strategy, Financial Accounting, Litigation, Sales Force Management, Sales, Finance, Business Operations, Dennis Howlett

Blog posts 2009-01-09

Ballmer takes on Google, the economy and Windows 7

What does Microsoft's CEO worry about most? It's Google, Google, Google. Steve Ballmer also talks about the state of Windows, taking software to the web, and the troubled economy. Microsoft chief executive Steve Ballmer arrived at the Consumer Electronics Show in Las Vegas with his usual optimism, but he...

Tags: Google Inc., Microsoft Windows 7, Steve Ballmer, Microsoft Corp., Q, Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Microsoft Windows Vista, Netbook, Microsoft, Google, economy, CES, Ina Fried CNET News.com

News items 2009-01-09

News to know: Palm Pre, Windows 7, CES

Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Matthew Miller: Welcome Palm Web OS, now what happens with Palm OS 5 applications? Sam Diaz: Palm's Pre and OS: Home-run announcements at CES Matthew Miller:...

Tags: Microsoft Windows 7, Palm Inc., Dana Blankenhorn, Microsoft Windows, Phishing, Operating Systems, Web Site Development, Software, Security, Spam And Phishing, Internet, Sam Diaz

Blog posts 2009-01-09

Report: Yahoo near CEO decision.

A decision on Yahoo's new CEO could come as early as next week and the company is reportedly leaning toward someone from the outside, according to a report in the Wall Street Journal. Carol Bartz, the former chief executive officer of engineering software company Autodesk, is reportedly "on the list,"...

Tags: Jerry Yang, Yahoo! Inc., CEO, Corporate Governance, Business Operations, Corporate Law, Sam Diaz

Blog posts 2009-01-09

SanDisk boosts speed, lowers price of SSDs

SanDisk announced today a new line of SSDs that not only offer larger capacities but, according the company, are twice as fast as competing SSDs that have hit the market in the past year which are themselves already significantly faster than standard hard drives on many tasks. ...

Tags: SanDisk Corp., SSD, Flash Memory, John Morris

Blog posts 2009-01-08

Windows 7 Beta 1: Ribbonized For Your Pleasure

The Windows 7 Operating System has improvements over Windows Vista which include more granular tuning of User Account Control UAC security prompts, a reduced memory footprint and improved performance on less powerful systems. But will the "Ribbonization" of the new user interface created by Steven Sinofsky's...

Tags: Microsoft Office 2007, Microsoft Windows 7, Operating System, Microsoft Windows Vista, Windows 7 Operating System, Microsoft Windows, Microsoft Office, Microsoft Windows Vista (Longhorn), Operating Systems, Software, Office Suites, Jason Perlow

Blog posts 2009-01-08

From grassroots to government: Looking for a FOSS friendly national CTO

Will the first national CTO embrace open source? Wikipedia founder Jimmy Wales hopes so. In a piece on CNN's Web site, Wales and Andrea Weckerle argue that the first national CTO needs to commit to open source and open standards: For the same reason that all government publications...

Tags: CTO, F/OSS, Government, Open Source, Joe Brockmeier

Blog posts 2009-01-08