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ZDNet Resources
- Genesys Meeting Center VoIP White Paper
- Genesys Conferencing is one of the world's first companies to offer a multimedia conferencing platform, which tightly integrates audio, web, multi-point video and enterprise solutions to provide the richest collaboration experience available in the marketplace today. With its commitment to innovation, Genesys is expanding its service offerings to include several...
- Tags: Genesys Telecommunications Laboratories, Genesys Conferencing, Telephony, VOIP, Telecommunications, Networking
- White papers 2006-06-01
- Genesys Conferencing Maximizes Sales and Service Effectiveness by Using Salesforce
- Aside from being a world expert on conferencing solutions, Genesys was also an unintentional expert on the problems associated with running separate and fragmented on-premise Customer Relationship Management CRM solutions. Until recently, the company was using an assortment of CRM, service management, and communications applications. These solutions were deployed to...
- Tags: Salesforce.com Inc., Genesys Telecommunications Laboratories, Genesys Conferencing, Sales Force Management, Sales Strategy, Sales
- Case studies
Additional Resources
- Linden Lab VP, platforms & technology: Joe Miller
- Joe Miller, VP of platforms and technology development at Linden Lab talks to CNET's Dan Farber about the challenges in developing dynamic and reliable backend operations for the 3D virtual world of Second Life. Miller also discusses how they're incorporating new hi-tech conferencing tools for business users such as VoIP...
- Tags: VP, Streaming Video, Linden Lab, Web Site Development, Web Technology, Digital Video, VOIP, Telecommunications, Internet, Personal Technology, Networking, Administrator
- Blog posts 2008-09-02
- Comcast's Web limits: Saving bandwidth or stifling innovation?
- The first computer I ever bought had a whopping six-gigabyte hard drive inside - far more storage capacity than anyone might have ever dreamed of using some ten years ago. Back then, no one was really downloading music or uploading digital photos, let alone streaming video or placing VoIP phone...
- Tags: Innovation, Web, Bandwidth, Comcast Corp., Internet, Storage, Telecommunications, Hardware, Sam Diaz
- Blog posts 2008-08-28
- Cisco buys PostPath: WebEx to compete with Exchange, Outlook, Office?
- Cisco buys PostPath: WebEx to compete with Exchange, Outlook, Office?And, those costs are just the start. How about the staff to keep it running24x7?? Better to just pay somebody to host it all, and you will save a ton of money and have better uptime. Also, a lot more storage....
- Tags: Groupware, E-mail, Microsoft Outlook, WebEx Communications Inc., PostPath, CAL, collaboration, Cisco Systems Inc.
- Discussion threads 2008-08-27
- Video recording comes to (jailbroken) iPhones
- Video recording comes to jailbroken iPhonesUsing a screwdriver as a hammerWhat they are trying to do doesn't fit into what the iPhone or iPod Touch are designed for, i.e. the lightweight work people do 99% of the time with a practical little device like this one in their hands, with...
- Tags: Corporate communications, Text messaging/SMS/MMS, Engineering, Cellular phones, Apple iPhone, video, Video Recording
- Discussion threads 2008-08-25
- IDF video: Intel demos quad-core notebooks
- Intel's David Perlmutter showed the company's new quad-core laptop computers at the Intel Developer Conference in San Francisco. He demonstrated how video conferencing can be done in HD--even with other applications running in the background--without sacrificing power and performance. Also see all IDF posts. by Larry Dignan
- Tags: Notebook, Quad-core, Video, Intel Corp., Processors, Semiconductors, Hardware, Components, Larry Dignan
- Blog posts 2008-08-20
- Intel demos quad-core notebooks
- Intel's David Perlmutter showed the company's new quad-core laptop computers at the Intel Developer Conference in San Francisco. He demonstrated how video conferencing can be done in HD--even with other applications running in the background--without sacrificing power and performance.
- Tags: Notebook, Quad-core, Intel Corp., Processors, Semiconductors, Hardware, Components, Intel
- Videos 2008-08-20
- Green Enterprise video: Cisco aims to cut energy use
- Networking giant Cisco Systems has a goal to reduce greenhouse gas emissions from its operations by 25 percent in the next four years--with the help of technologies it's created. Cisco also wants to help customers do the same. Correspondent Sumi Das looks at green innovations at Cisco, including: an HD...
- Tags: Greenhouse Gas, Video, Cisco Systems Inc., Video-conferencing, Larry Dignan
- Blog posts 2008-08-14
- The Green Enterprise: Cisco
- Networking giant Cisco Systems has a goal to reduce greenhouse gas emissions from its operations by 25 percent in the next four years--with the help of technologies it's created. Cisco also wants to help customers do the same. Correspondent Sumi Das looks at green innovations at Cisco, including: an...
- Tags: Greenhouse Gas, Cisco Systems Inc., Video-conferencing, Green, Cisco, Telepresence, Wi-Fi enabled bus, energy efficient datacenters, Sumi Das, John Chambers, The Green Enterprise
- Videos 2008-08-14
- Webcast: Saving Time, Money and the Environment with Web Conferencing
- From online meetings and collaboration to sales support and marketing, Web conferencing may very well be the killer application today for businesses of all sizes. After all, what other technology holds so much promise in terms of the very real savings in time, money and even the environment? ...
- Tags: Web, Webcast, Environment, Web Conferencing, Internet
- Webcasts 2008-08-13
- News to know: Google; Web Olympics; Patch Tuesday; iPhone
- Notable headlines: Tom Steinert-Threlkeld: Will the Olympics melt the Internet? Time Warner's Olympic boost, courtesy NBC More worries for Beijing visitors Phil Wainewright: Hello, Google, is anyone in there? Larry Dignan: Google: Our AOL investment is ‘impaired' ...
- Tags: apple iphone, google inc., web, larry dignan, health care, internet, vertical industries, benefits, e-mail, healthcare, microsoft windows vista (longhorn), enterprise software, software, human resources, online communications, operating systems, microsoft windows
- Blog posts 2008-08-08
- CIOs: We love video conferencing and online training; Enterprise 2.0 on the ropes
- CIOs: We love video conferencing and online training; Enterprise 2.0 on the ropesLegacy vendors need to do their part...or elseIt is up to the enterprise software vendors to provide customers with a Web 2.0 experience in the tools they've already adopted. Problem is, it is no small task to rearchitect...
- Tags: Web 2.0, Computer-based training (CBT), training and certification, Enterprise 2.0, online training
- Discussion threads 2008-08-07
- CIOs: We love video conferencing and online training; Enterprise 2.0 on the ropes
- Chief information officers have the hots for online training, video conferencing and collaboration software such as Microsoft's SharePoint. Just don't ask these execs to blog, use a wiki or enter a virtual world. That's the recap from a survey of 1,400 CIOs by staffing firm Robert Half...
- Tags: cio, online training, enterprise 2.0, wiki, online communications, larry dignan
- Blog posts 2008-08-07
- Cisco Telepresence: Coming to a home near you (someday)
- Cisco Systems CEO John Chambers can barely keep quiet about the company's Telepresence video effort, a high-end video conferencing system, but on the company's fourth quarter conference call he was especially chatty. The big takeaways: Telepresence will be a $1 billion business within five years and it will be coming...
- Tags: John Chambers, Cisco TelePresence, Video, Cisco Systems Inc., Telepresence, Corporate Communications, Collaboration, Tv & Home Theater, Marketing, Personal Technology, Larry Dignan
- Blog posts 2008-08-06
- Microsoft may need an IBM moment of clarity
- Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...
- Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan
- Blog posts 2008-07-25
- Open Source VoIP: Asterisk or FreeSwitch?
- When the time came for a new PBX, Brian Snipes chose to do something a bit unconventional. The IT manager at law firm Hare, Wynn, Newell, and Newton LLP didn't purchase a commercial PBX, nor did he settle on the open source market leader,...
- Tags: Phone, PBX, Attorney, FreeSwitch, Asterisk, Telephony, VOIP, Open Source, Telecom & Utilities, Networking, Telecommunications, Dave Greenfield
- Blog posts 2008-07-22
- TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
- This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges PBXs interoperate with Microsoft Office Communications Server 2007 and how Communications Server 2007 integrates with the breadth and depth of the Nortel Unified Communication products, such as Converged Office, Multimedia Conferencing 5.0, Nortel UC Integrated Branch, and...
- Tags: Interoperability, Webcast, Nortel Networks Corp., Communications Server, Microsoft TechNet, Telephony, Networking
- Webcasts 2008-07-17
- Webcast: Expand Your Market Reach More than Ever Before
- In order to remain competitive in a global economy, effectively expanding your market reach is more important than ever before - and we can help. Listen to this BNET Webcast, with moderator James Hilliard and featured guest speaker Beth Gilbert from Product Marketing with Citrix Online, for...
- Tags: Webcast, Citrix Systems Inc., Marketing Research, VOIP, Telecommunications, Marketing, Networking
- Webcasts 2008-07-15
- Rusty Meeting (zip)
- Rusty Meeting is a free program for Web conferencing, allowing you to speak to friends through Web cams. The application is designed to be simple and fast. All you need is two Web cams connected over the Internet and you can start chatting. This version is the first release on...
- Tags: Web, Rusty Spigot, Rusty Meeting, Channel Management, Web Conferencing, Internet, Marketing
- Software downloads 2008-07-14
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In this Flash demo, you'll learn about virtualization performance and features ideal for consolidation, load balancing, and disaster recovery with leading enterprise reliability.
