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- (Photos: A detour to Geek Squad City)
- (Photos: A detour to Geek Squad City)I hate Geek FraudI've never heard *anything* positive about Geek Squad and have heard a number of nightmarish problems that people have had.They hire incompetent techs for the stores at least.I wonder how many poor people get duped by them . . .RE: (Photos:...
- Tags: Geek Squad City, detour, Geek Squad, photograph
- Discussion threads 2008-06-20
Additional Resources
- LG introduces Wirewize remote pay home theater tech support
- Best Buy must get some huge margins from its Geek Squad tech support service, because it seems like everyone wants to copy that model of overcharging noobs for help with tech installations and troubleshooting. Circuit City has Firedog, and Office Depot has Tech Depot Services. Now LG Electronics is trying...
- Tags: Home Theater, LG Electronics Inc., Cable, Wirewize, Home Entertainment, Consumer Electronics, Tv & Home Theater, Personal Technology, Sean Portnoy
- Blog posts 2008-10-13
- No retail channel for laptop Linux
- No retail channel for laptop LinuxPlease do not forgetthat many of the reviews posted online at Wal-Mart their disatisfaction with the system.Yes these were in most cases "newbies" but the point:That unless the person is very sure of what they are buying, in the end if they dislike it, they...
- Tags: UNIX, OPEN SOURCE, Operating systems, laptop computer, Linux, netbook, Dell Computer Corp.
- Discussion threads 2008-08-13
- Geek Squad: Best Buy's secret sauce?
- Best Buy last week reported solid fiscal first quarter results, but did dish out enough detail to bring out a few worries. Home office gear is selling, but the consumer is winded. But the big takeaway is that Best Buy's services business--specifically Geek Squad--is posting twice the growth of the...
- Tags: Best Buy Co. Inc., Taxes, Free Trade, Retail, Sales Strategy, Financial Planning, Finance, Sales, Larry Dignan
- Blog posts 2008-06-23
- News to know: Yang's runway; Apple patch; Google; Gates' last week
- Notable headlines: Larry Dignan: Yang's recovery runway: Months to days and board should go too. Techmeme Google's display ad gravy train rests with YouTube Richard Koman: Ad targeting technology violate privacy, groups say Ryan Naraine: Microsoft blames 'human issues' for...
- Tags: Apple iPhone, Google Inc., Mozilla Firefox, Data Center, Apple Inc., Data Centers, Web Browsers, Storage, Hardware, Data Management, Internet, Larry Dignan
- Blog posts 2008-06-20
- Photos: A detour to Geek Squad City
- At the computer repair company's giant facility just south of Louisville, it's all PC fixes, all the time. by CNET News.com
- Tags: Photograph, Detour, Productivity, Desktops, Hardware, CNET News.com
- Image galleries 2008-06-19
- Chart of the day: Blockbuster and Circuit City vs. Apple, Amazon, Best Buy
- Chart of the day: Blockbuster and Circuit City vs. Apple, Amazon, Best BuyName Please...I wonder which name going to get ditched? It wouldn't work even if Blockbuster folded all movie rental operations into an Circuit City in store kiosk just like Best Buy did with the Geek Squad. That scenario...
- Tags: Branding, Amazon.com Inc., intenet, Apple Inc., Circuit City Stores Inc., Blockbuster Inc., Best Buy Co. Inc.
- Discussion threads 2008-04-14
- Microsoft employee caught out by Windows Vista Capable logo
- Microsoft employee caught out by Windows Vista Capable logoInteresting phrase: caught outI've never heard that before.RE: Microsoft employee caught out by Windows Vista Capable logoI can't feel sorry for anyone who believed something MS paid millions of dollars from the marketing budget to tell them. MS has never once...
- Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows, Microsoft Windows Vista, Microsoft Corp., Windows Vista Capable Logo, Microsoft Employee, Windows Vista Capable
- Discussion threads 2008-02-12
- CompUSA vs. BestBuy
- CompUSA vs. BestBuyWell I do not ever remember seeing...Major Appliances(Washers/Dryers/Stoves...)in CompUSA, The stores have some common items, Best Buy does not sell motherboards @ least not in my local one. I think the big issue was CompUSA was billed as a Computer Super Store as oppose to Best Buy which...
- Tags: PRODUCTIVITY, Branding, Comp USA, computer, Best Buy Co. Inc., CompUSA Inc.
- Discussion threads 2007-12-18
- Police Blotter: Can Circuit City techs legally peruse your files?
- Police Blotter: Can Circuit City techs legally peruse your files?I'll leave it to others...To argue about the content. I do have a question, though...How do you test a DVD burner by "Searching for video files to play" ?Something is fishy here...It's just a matter of giving up your rights...
- Tags: Advertising & Promotion, Consumer electronics, DVD, bedroom, Circuit City Stores Inc., Circuitcity, privacy, radio
- Discussion threads 2007-12-14
- CompUSA is closing for good. Good.
- CompUSA is closing for good. Good.RE: CompUSA is closing for good. Good.One thing you missed noting about retail in general, and Fry's specifically...floor staff that is completely clueless. Unless you're going to buy that major music system for your low-rider you will not find them knowledgeable. They do have an...
- Tags: HD DVD, Sales strategy, TVs, TV & Home Theater, Cable, CompUSA Inc., Best Buy Co. Inc., Comp
- Discussion threads 2007-12-08
- Dell, Best Buy forge retail deal
- Dell, Best Buy forge retail dealThey need to do something...as of this morning Apple's market value is three times that of Dell's. I think it was around 1997 that Michael Dell suggested Apple shut down and give the money back to the shareholders...Karma's a bitch Michael.Dell jumps the sharkIf you've...
- Tags: Dell Computer Corp., Best Buy Co. Inc., Apple Inc.
- Discussion threads 2007-12-06
- Microsoft Vista . . . it's deja vu all over again
- Tuesday evening I went to a very pleasant Vista dinner with Microsoft and Best Buy execs. I heard a lot about Vista and how consumers now have a choice in the PC arena. I was puzzled about all the talk of choice because Best Buy, and other...
- Tags: Best Buy Co. Inc., Apple Macintosh, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows Vista (Longhorn), Microsoft Windows, Operating Systems, Software, Tom Foremski
- Blog posts 2007-10-24
- $450 just bought me a sweet laptop
- $450 just bought me a sweet laptopI bought the same Compaq but.....I bought the same PC as well but yesterday I had to send it back to HP because it would not power up. After calling HP's tech support and getting through in no more than 10 minutes (at...
- Tags: Notebooks, laptop computer, sweet laptop, Hewlett-Packard Co.
- Discussion threads 2007-09-27
- What's your going rate? IT work orders by state
- What's your going rate? IT work orders by state"You get what you pay for".Maybe that's why Best Buy and all these Indian companies are proving how accurate that phrase is?Not to mention Circuit City summarily firing long-term, high-paid workers but offering them to rehire them for the same jobs at...
- Tags: Recruitment & Selection, OnForce, Geek Squad, IT Work, UI benefit, job, information technology
- Discussion threads 2007-03-29
- Circuit City chases service with new Firedog brand
- Circuit City chases service with new Firedog brandMarketing geniuses?You know, product naming is a very important step in marketing. Part of the Geek Squads success is in the fact they have a catchy name that people can identify with. It usually is this case with many popular products.With a stupid...
- Tags: Firedog brand, Circuit City Stores Inc.
- Discussion threads 2006-11-01
- OnForce: When you need on-site IT services, and you need them now
- Here at C3 Expo in New York City, I bumped into Jeffrey Leventhal, CEO of OnForce.com. Until meeting Leventhal, I never even heard of OnForce. In a nutshell, OnForce is one of those intermediary match-making services where people who are in need of certain IT services (normally, labor...
- Tags: Go-to OnForce
- Blog posts 2006-06-28
- Office Depot, Staples differ on computer service
- Office Depot, Staples differ on computer serviceAll are failuresStaples tried this with Tech Expo - was supposed to be 1 stop shopping for technology. Lasted all of a year.Circuit City used to do the same - failed and now has been reincarnated.Same with BB. They are all doomed...
- Tags: PRODUCTIVITY, Geek Squad, computer, VCR, marketing, Staples Inc., Office Depot Inc.
- Discussion threads 2006-06-21
- Best Buy looks to expand house-brand products
- Best Buy looks to expand house-brand productsCut PricesBest Buy had great prices WHEN THEY FIRST CAME OUT. Now their prices are pretty so-so. I just bought a new HDTV set from ABC Warehouse - their price was 50 bucks cheaper than Best Buy (I could not get enough info on...
- Tags: Network technology, cable, Best Buy Co. Inc.
- Discussion threads 2005-11-09
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