ZDNet Resources
- Bridgestone Uses Failover Clustering to Cut Disaster-Recovery Time and Penalty Costs
- Bridgestone Australia Ltd. is one of the largest manufacturers and distributors of tires in Australia. Bridgestone relies on its e-mail system for order fulfillment and other business-critical activities. In the past, if e-mail servers were to have failed, manual recovery procedures may have required as much as an entire day....
- Tags: Fulfillment, Failover, Disaster Recovery, Bridgestone Australia Ltd., E-mail, Groupware, Online Communications, Enterprise Software, Software
- Case studies 2008-01-01
- Delivering fulfillment Excellence: A Global Survey on fulfillment Trends and Performance
- Fulfillment is a term defined simply as "completion of a sales order" or as elaborately as a process that supplies a product directly from a manufacturing facility to a distributor or end user. The fulfillment cycle may include receiving customer orders, configuring the products to order, shipping and invoicing products...
- Tags: Supply Chain, Fulfillment, Performance, Accenture Ltd., Survey, Supply Chain Management (SCM), Enterprise Software, Software
- White papers 2005-01-29
- fulfillment Is No Longer Just a Cost Center: It's a Center for Creating Value
- Following a decade of above-market performance, retail banks are feeling the fallout from strategies that, while fueling growth, failed to leverage the rich potential of these institutions' customer-facing channels - fertile ground for growing and sustaining profitable, long-term relationships. By shifting their focus back to the customer, banks can set...
- Tags: Bank, Fulfillment, IBM Corp., Financial Services
- White papers
- HP and webMethods Facilitate Business Reengineering at Herman Miller
- Offering affordable and stylish furniture, Herman Miller's market extends from the home to large international corporations. Facing the challenges for comprehensive redesign of global business processes, complete reengineering of order management process, integrate technology into mainframe-based order fulfillment process, improve customer satisfaction with 100 percent on time order delivery and...
- Tags: Fulfillment, Hewlett-Packard Co., WebMethods Inc., Order Management, Business Reengineering, Web Services, Purchasing & Procurement, Enterprise Software, Software, Business Operations
- Case studies
- GGB Masters Order fulfillment Through a Single Source of Product Information
- A division of EnPro Industries, Inc., GGB is the world's largest manufacturer of metal-polymer plain bearings, employing approximately 1,200 across 22 locations in 19 countries, and boasting a comprehensive network of distributors worldwide. Multiple ERP and sales systems made order fulfillment complex and caused inaccuracies. Process complexity and order inaccuracies...
- Tags: Fulfillment, Oracle Corp., Sales Strategy, Sales Force Management, Sales
- Case studies
- Gibson Overseas Serves Customers Better With Streamlined Order fulfillment and Inventory System
- Founded in 1979, Gibson designs, manufactures, and markets a wide range of products including dishes, flatware, pots and pans, and heat mitts. The company wanted legacy systems could not accommodate user growth, requiring temporary, patchwork systems and inventory system was inefficient and plagued by inaccuracies, making it difficult to find...
- Tags: Fulfillment, Oracle Corp., Legacy System, Hardware Upgrade, EDI, Hardware, Enterprise Software, Software
- Case studies
Additional Resources
- Amazon earnings solid; Ups sales range
- Amazon on Wednesday reported first quarter earnings of $143 million, or 34 cents a share, on revenue of $4.13 billion, up 37 percent from the year ago quarter. The company also increased its sales range for the second quarter and 2008. According to Thomson Financial, Amazon (statement)...
- Tags: United Parcel Service Of America Inc., Amazon.com Inc., Earnings, Amazon Web Services, Sales Strategy, Sales Force Management, Sales, Larry Dignan
- Blog posts 2008-04-23
- SOA and compute clouds point to rethinking data entirely: roles and permissions, not rows and tables
- There's nothing like a conversation to bring out insights and new ideas. Tony Baer and I were chatting on this very pearl of productivity last week, that an open roundtable analyst call always allowed us to move the needle forward in terms of thought leadership in ways that solo writing...
- Tags: Permission, Data, SOA, Cloud, Cloud Business, Service-Oriented Architecture (SOA), Web Services, Sales Strategy, Channel Management, Middleware, Enterprise Software, Strategy, Software, Sales, Marketing, Management, Dana Gardner
- Blog posts 2008-04-15
- IT failure at Heathrow T5: What really happened
- Anyone having the misfortune to pass recently through Heathrow's new Terminal 5 knows the huge project debuted as a case study in full-blown systems failure. Most reports have focused on stranded customers, a crazed supermodel, and Queen Elizabeth's grand opening speech, which called the terminal "a 21st Century gateway to...
- Tags: Software, CIO, Baggage, British Airways Plc., Information Technology, Problem, Terminal 5, BA, Vanderlande Industries, Vanderlande, Bags, Paul Coby, Airports Authority, Strategy, Tools & Techniques, Management, Michael Krigsman
- Blog posts 2008-04-07
- OOXML: Unofficially yes, formal announcement Wed.
- PCWorld reports that the ISO has been telling member countries that OOXML will be approved, official announcement to be distributed Wednesday. Of the 87 countries taking part, 61 approved the draft standard DIS29500, 10 disapproved and 16 abstained. There's more work for...
- Tags: Leader, ISO, Committee, MSFT-employed Bell, Iso standards, Process Improvement, Leadership, Quality, Business Operations, Management, Richard Koman
- Blog posts 2008-04-01
- Guitar Rig 3: Kontrol Edition
- Without the Guitar Hero video game franchise, most of us would never feel the rush of turning our virtual amps up to 11, slinging our guitars below the waist, and living the fantasy of rock stardom. For those of you who actually have some skill with a real guitar, however,...
- Tags: Tools & Techniques, search option, Native Instruments, Guitar Rig 3, guitar
- Product reviews 2008-03-07
- Internet Forecast: scattered clouds, no rain
- Internet Forecast: scattered clouds, no rainCloud Computing is a game changer...But not for the reasons many seem to advocate.It is interesting because it lowers economic barriers to compute intensive applications by allowing what used to be capital costs (fixed costs in the economic sense) into expense costs (variable costs in...
- Tags: Business structures, Engineering, OPEN SOURCE, Strategic planning, Cloud Computing, Internet, computing
- Discussion threads 2008-02-21
- Application virtualization or what?
- Application virtualization or what?application (service) virtualizationI'm pretty sure that when you tally the votes you'll find overwhelming support for SOA as application virtualization.The benefits of decoupling the application from "where" it executes are equally realized by application, or component, services.You've mentioned some of the key benefits: scalability, increased performance, and...
- Tags: Benefits, Application Virtualization, application virtualization, benefit
- Discussion threads 2008-02-15
- Opportunity computing?
- Do you believe in opportunity computing? Etelos is offering this as a new buzzword. It basically describes a collection of hardware and software resources which can be quickly deployed out to users, as opportunity arises. This is contrasted with utility computing,...
- Tags: Computing, Opportunity Computing, Etelos, Marketing Research, Marketing, Dana Blankenhorn
- Blog posts 2008-02-05
- Vincenzo Zucchi Integrates Information Systems for Greater Accuracy and Synergy
- Vincenzo Zucchi S.p.A (Zucchi Group) is a leading European home linens manufacturing and distribution group. Vincenzo Zucchi S.p.A (Zucchi Group) wanted to revise business processes following a generational management shift and introduce an information system model incorporating all business processes: planning, demand, production management, order fulfillment, etc. The challenge was...
- Tags: Business Process, Information System, Oracle Corp., Vincenzo Zucchi, Operational Planning, Strategy, Business Operations, Management
- Case studies 2008-02-01
- CMMiPal (exe)
- CMMiPal facilitates in mapping organizational process assets to CMMi requirements (Goals, KPAs, Practices, Sub-Practices, & Work Products) and then reports the gaps to be fulfilled as well as the extent of fulfillment. Using these reports to effect improvements in the organizationals processes and practices and move closer to CMMi's SCAMPI...
- Tags: Consultant, CMMiPal, Asset Management, Operational Planning, Business Operations
- Software downloads 2008-01-21
- WSO2 Web services framework builds bridge between Ruby and enterprise apps
- WSO2 has built a bridge between Ruby-based applications and enterprise-class Web services with the introduction of its Web Services Framework for Ruby (WSF/Ruby) 1.0. WSF/Ruby, an open-source framework for providing and consuming Web services in the Ruby object-oriented programming language, offers support for the WS-*...
- Tags: Web, Web Service, Client, Ruby, Simple Object Access Protocol, WSO2, WSF/Ruby, SOAP, Web Services, Scripting Languages, Channel Management, Enterprise Software, Software, Software/Web Development, Web Development, Marketing, Dana Gardner
- Blog posts 2008-01-14
- AMan Pro for Amazon Sellers (exe)
- AMan Pro for Amazon Sellers gives you a complete Listing, Pricing and Order Fulfillment management tool. AMan Pro automates many of these tasks and reduces the time involved considerably without requiring change to the seller's business process. AMan Pro provides customizable templates for packing slips, invoices and customer emails for...
- Tags: Seller, Amazon.com Inc., AMan Pro, Operational Planning, E-mail, Pricing, Marketing Research, Business Operations, Online Communications, Marketing
- Software downloads 2008-01-14
- Will you be having sex with a robot in five years' time?
- Will you be having sex with a robot in five years' time?Very disturbing but legitimate topicI think we're far from "marriage" with robots since robots with true AI and not intelligence imitation are far from reality. All too often is a clever algorithm mislabeled as "AI". Having robots...
- Tags: Robots, robot, blow-up doll, doll
- Discussion threads 2008-01-02
- ITIL? v2-to-v3 Foundation Certification Bridge
- View Available Dates and Locations Discover and examine the key differences and benefits of the changes in ITIL v3 in this one-day course. Focusing on the new service lifecycle approach to implementing new and changed services, you'll address key new concepts, functions, processes, and changes to...
- Tags: Certification, ITIL, Process Improvement, It Services, Quality, Business Operations
- Training 2008-01-01
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