fulfillment

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Loomis Gains Real-Time Visibility Into Customer Data, From Sales Through Fulfillment, to Customer Service

Loomis wanted to reduce response times and provide customers with real-time information about Loomis' cash logistics services, including secure transport, cash and check processing, and smart safes and improve service levels and convenience by establishing an around-the-clock, single point of contact for customer inquiries and information about products, including Virtual...

Tags: Fulfillment, Customer Service, Oracle Corp., Logistics, Supply Chain, Sales Strategy, Product Marketing, Customer Relationship Management (CRM), Business Operations, Sales, Marketing, Enterprise Software, Software

Case studies 2009-04-01

Bridgestone Uses Failover Clustering to Cut Disaster-Recovery Time and Penalty Costs

Bridgestone Australia Ltd. is one of the largest manufacturers and distributors of tires in Australia. Bridgestone relies on its e-mail system for order fulfillment and other business-critical activities. In the past, if e-mail servers were to have failed, manual recovery procedures may have required as much as an entire day....

Tags: Fulfillment, Failover, Bridgestone Corp., Disaster Recovery, E-mail, Groupware, Online Communications, Enterprise Software, Software

Case studies 2008-01-01

Delivering Fulfillment Excellence: A Global Survey on Fulfillment Trends and Performance

Fulfillment is a term defined simply as "completion of a sales order" or as elaborately as a process that supplies a product directly from a manufacturing facility to a distributor or end user. The fulfillment cycle may include receiving customer orders, configuring the products to order, shipping and invoicing products...

Tags: Supply Chain, Fulfillment, Performance, Accenture Ltd., Survey, Supply Chain Management (SCM), Enterprise Software, Software

White papers 2005-01-29

HP and webMethods Facilitate Business Reengineering at Herman Miller

Offering affordable and stylish furniture, Herman Miller's market extends from the home to large international corporations. Facing the challenges for comprehensive redesign of global business processes, complete reengineering of order management process, integrate technology into mainframe-based order fulfillment process, improve customer satisfaction with 100 percent on time order delivery and...

Tags: Fulfillment, Hewlett-Packard Co., WebMethods Inc., Order Management, Business Reengineering, Web Services, Enterprise Software, Software

Case studies

GGB Masters Order Fulfillment Through a Single Source of Product Information

A division of EnPro Industries, Inc., GGB is the world's largest manufacturer of metal-polymer plain bearings, employing approximately 1,200 across 22 locations in 19 countries, and boasting a comprehensive network of distributors worldwide. Multiple ERP and sales systems made order fulfillment complex and caused inaccuracies. Process complexity and order inaccuracies...

Tags: Fulfillment, Oracle Corp., Product Information, Sales Strategy, Sales Force Management, Sales

Case studies

Gibson Overseas Serves Customers Better With Streamlined Order Fulfillment and Inventory System

Founded in 1979, Gibson designs, manufactures, and markets a wide range of products including dishes, flatware, pots and pans, and heat mitts. The company wanted legacy systems could not accommodate user growth, requiring temporary, patchwork systems and inventory system was inefficient and plagued by inaccuracies, making it difficult to find...

Tags: Fulfillment, Oracle Corp., Legacy System, Hardware Upgrade, EDI, Hardware, Enterprise Software, Software

Case studies

Additional Resources

Alive Task Manager 1.9.20.32 (Windows)

Alive Task Manager is a simple and efficient tool for the planning of diverse tasks. It can be used to generate and view a personal time-table, remind about particular events, create repeated tasks, establish rules for postponement of tasks, etc. The support of a tree-type structure of tasks facilitates allocation...

Tags: Task, Vitolab Software, Alive Task Manager, Channel Management, Microsoft Windows, Productivity, Construction, Marketing, Operating Systems, Software

Software downloads 2009-11-06

MOBY 7v5 (Mac)

MOBY helps you consolidate your ordering, customer database and cash register into one unified system. MOBY is streamlined to make short work of your most repetitive tasks, while improving consistency and reliabililty of the results. Ordering can be based on actual sales, holds, requests and reordering thresholds. MOBY transactions are...

Tags: Apple Macintosh, Mouse, Item, Bitter End Systems, MOBY, MOBY Transaction, Mice, Keyboards, Sales Strategy, Hardware, Peripherals, Sales

Software downloads 2009-10-27

Senior IBM exec among those charged in Wall Street insider trading sting

Greed on Wall Street has landed six people - including a long-time, high-level IBM executive - in handcuffs after the FBI charged them with being involved with "the largest hedge fund insider trading case in history." In all, the six netted illegal profits of more than $20...

Tags: Hedge Fund, FBI, Wall Street, Advanced Micro Devices Inc., IBM Corp., Chiesi, MOFFAT, Federal Government, Investment, Financial Services, Government, Finance, Sam Diaz

Blog posts 2009-10-16

Amazon same day delivery squarely aimed at brick-and-mortar rivals

Amazon is using its distribution, information technology and shipping prowess to try and gain sales from brick-and-mortar retailers all the way up to Christmas. As Amazon continues to grow its rivals won't be Google and eBay as much as your local Wal-Mart, Target and Kohl's. Enter Amazon's...

Tags: Amazon.com Inc., Sales Strategy, Web Technology, Sales Force Management, E-business/E-Commerce, Sales, Internet, Larry Dignan

Blog posts 2009-10-16

Palm developer program set for December lift-off

Palm said Tuesday that its webOS developer program will be open in December with "an unparalleled level of transparency" in a not-so-subtle dig at Apple. The company, which is playing catch-up with its application marketplace, opened its App Catalog beta program today statement. In August, Palm told...

Tags: Palm Inc., Larry Dignan

Blog posts 2009-10-06

Newegg announces IPO, plans for expansion

Online electronics retailer Newegg is going public, launching an IPO estimated at $175 million, according to a filing with the Securities and Exchange Commission today. The retailer has largely been focused on IT products such as hardware, software and peripherals since its launch in 2001 but recently...

Tags: Information Technology, Retail Company, Newegg.com, Retail, IPO, Sales Strategy, Mergers & Acquisitions, Investment, Financial Services, Sales, Finance, Sam Diaz

Blog posts 2009-09-28

Little Known Goal Setting Secretes 1.o (Windows)

What I have for you today is a great product that gets straight to the point. It is called "Little Known Goal Setting Secretes". The Law Of Attraction, Goal Setting, Self Improvement and Personal Development it doesn't matter what you prefer to call it, at the end of the day...

Tags: Goal-setting, Microsoft Windows, Elte Audio Video Solutions, Operational Planning, Business Operations

Software downloads 2009-09-04

Best Buy will not honor $9.99 HDTV deal

The question Best Buy has to ask themselvesis whether the bad PR is worse than the loss on the sales. Apparently they feel they can handle the PR backlash more than the losses on these sales. Which is probably right, because I can't imagine people declaring war on Best Buy...

Tags: Public relations, TVs, Sales strategy, TV & Home Theater, Financial services, Best Buy Co. Inc., HDTV

Discussion threads 2009-08-13

Rackspace goes for it: Plots infrastructure buildout; Notches enterprise wins

Rackspace is adding cloud and hosting customers at a healthy clip and plopping down the capital spending to go with it. The company upped its 2009 capital expenditure outlook as it builds out its infrastructure and chases enterprise customers. On Rackspace's second quarter earnings conference call, the...

Tags: Rackspace, Patrick Walravens, Data Centers, Cloud Computing, Virtualization, Storage, Hardware, Data Management, Larry Dignan

Blog posts 2009-08-11

Target's departure from Amazon creates IT risk; Opportunity for GSI Commerce?

Target Leaving AmazonI only hope the powers-to-be at Target have thought out very carefully the PCI ramifications of leaving Amazon. The journey is long and winding and fraught with pitfalls.RE: Target's departure from Amazon creates IT risk; Opportunity for GSI Commerce?Target moved off of Amazon's fulfillment services a few years...

Tags: Web technology, E-business/E-commerce, information technology, Amazon.com Inc., GSI Commerce Inc.

Discussion threads 2009-08-10

Opt Me Out! The United States Postal Service Needs an Overhaul

They Can't Change ItThe ONLY people using the Postal System today are Direct Marketers, Billers and Magazines. That's why the only mail in your post box is catalogs, bills and magazines. 85% of current USPS revenue is from bulk mailers of which Direct Marketers are the largest share....

Tags: U.S. Postal Service, mailer, revenue

Discussion threads 2009-08-10

Target's departure from Amazon creates IT risk; Opportunity for GSI Commerce?

Target plans to leave Amazon's e-commerce platform to build its own site ahead of the 2011 holiday season. The transition is going to be one of the more visible IT projects in the next two years. Amazon will take a bit of a profit hit from the...

Tags: Information Technology, GSI Commerce Inc., Amazon.com Inc., Target.com, E-business, Target, Web Technology, E-business/E-Commerce, Retail, Internet, Larry Dignan

Blog posts 2009-08-10

Information management targets e-discovery, compliance, legal risks while delivering long-term BI and governance benefits

Potentially massive savings can be had from thwarting legal discovery fulfillment problems in advance by governing and managing information. Yet these same management lifecycle approaches bring long-term payoffs through better analytics, and regulatory compliance, while reducing the cost of data storage and archiving. by Dana Gardner

Tags: Information Management, Compliance, Benefit, Business Intelligence, Regulatory Compliance, Pricing, Tools & Techniques, Financial Planning, Strategy, Content Management, Enterprise Software, Software, Data Management, Human Resources, Policies And Procedures, Marketing, Management, Finance, Dana Gardner

Blog posts 2009-08-07

Amazon: Shares tumble late as Q2 sales fall short; quiet about Kindle

Amazon made headlines this week by looking ahead with the announced acquisition of online shoe retailer Zappos. But the second quarter performance was all about the Kindle e-Book reader. The online retailer today reported second quarter net income of $142 million, or 32 cents per share, down...

Tags: Amazon.com Inc., Sales Strategy, Sales Force Management, Sales, Sam Diaz

Blog posts 2009-07-23