ZDNet Resources
- Latin-American next-generation enterprise voice to earn $775.8 mln by 2012
- Hosted IP and next-generation enterprise voice services market in Latin America earned revenues of $37.0 mln in 2006 and estimates this to reach $775.8 mln in 2012, Frost & Sullivan reports. by AM
- Tags: Voice, Frost & Sullivan, Operational Accounting, Network Technology, Telecommunications, Networking, Finance, AM
- Blog posts 2008-02-16
- A More Secure Approach to Dynamic Web Threats - Frost & Sullivan
- Access to the web is not an option anymore. However, criminal hackers have cost businesses billions. Often enough the vectors used to exploit an unsuspecting user's vulnerabilities are not what you may think. Protecting against these and future generations of web threats requires a different approach. Download this white paper...
- Tags: Web, Threat, Frost & Sullivan, Channel Management, Marketing
- White papers 2007-09-12
- An Analysis of Vulnerability Discovery and Disclosure: Keeping One Step Ahead of the Enemy
- Worms, viruses, Trojans and other attacks are the biggest pain points for the modern day network administrator. In order to protect their networks against these attacks, many organizations deploy a layered approach to security. A strategy of testing and implementing vendor patches mixed with various firewall, IPS, antivirus and content...
- Tags: Analysis, Content Filtering, Frost & Sullivan, Attack, Content Management, Security, Viruses And Worms, Enterprise Software, Software
- White papers 2007-01-22
- New High-Performance, Integrated Storage Solution Makes Waves in Cardiology Pacs
- While recording cardiology catheterization procedures on CDs and capturing echocardiology ultrasounds on VHS tape had once been effective method of storage, technology obsolescence and legislative directives are changing the way medical facilities view patient data. In most states, patient data needs to be retained a minimum of 7 years. In...
- Tags: Patient, Pacs, Storage, Imaging, High-performance, Frost & Sullivan, Document Management, Enterprise Software, Software, Finance, Managerial Accounting
- White papers 2005-11-22
- Need a QoS? Well, of course you do
- Well, duh. Of course you do.But what should be in that Quality of Service agreement? In a new report entitled Emerging Developments in Voice, Video and Data, consultants Frost & Sullivan say that enerprise VoIP QoS guarantees should adhere to a technical standard "which is on par or better than...
- Tags: QoS
- Blog posts 2005-03-31
- European hosted VOIP market generated 45.8 mln euros in 2003
- Frost & Sullivan reveals that the hosted Internet protocol (IP) telephony market generated revenues of EUR 45.80 mln in 2003. The analysts expect the market to perform at a CAGR of 93.2%, reaching EUR 1.23 bln in 2008. The report segments market analysis into Centrex IP, IP Centrex, hosted IP...
- Tags: Telephony, Network technology, TELECOMMUNICATIONS, Frost & Sullivan, VoIP
- Blog posts 2004-11-06
- Improving Contact Center Effectiveness and Agent Performance Through Process Integration
- Contact centers are at the forefront of organizations' connections to their customers. Customer Service Representative (CSR) interactions often make the difference between extended loyalty and cross-selling opportunities, and abandoned transactions and customer defection. So why, then, do surveys show that customer satisfaction rates have declined rather than increased? The answer...
- Tags: Customer Service Representative, Agent, Contact Center, Customer Satisfaction, Integration, Frost & Sullivan, Call Centers, Product Marketing, Customer Relationship Management (CRM), It Operations, Marketing, Enterprise Software, Software
- White papers 2004-09-29
- SMS share in mobile data to drop from 90% in 2003 to 40% in 2008
- Frost & Sullivan expects a significant drop in the contribution of SMS toward mobile data revenues from 90% in 2003 to 40% in 2008. In 2008, MMS is expected to achieve a 65% penetration rate, creating 210 mln active users and EUR 10 bln in revenue for mobile operators.
- Tags: mobile marketing, mobile
- Blog posts 2004-09-27
- The Power of Web Collaboration: Accelerating Business and Driving Productivity
- This webcast will demonstrate how IT departments can meet several interrelated communication challenges with web collaboration, demystify how to measure the true business value benefits of web collaboration, and highlight case examples of large enterprises leveraging WebEx for significant business impact.
- Tags: Web, Web-based Collaboration, Frost & Sullivan
- Webcasts
- Frost & Sullivan: Assessing the ROI of Palm Treo Smartphones
- This white paper by Frost & Sullivan presents an ROI model that can be used to build a business case for the deployment of Palm Treo smartphones. Smartphones combine the features of wireless handsets with the flexibility of PDAs. They enable mobile employees to: Use their time...
- Tags: mobile marketing, laptop computer, handset, Frost & Sullivan, e-mail, cell phone, business case, Palm Inc., Palm Treo, PDA, ROI, smart phone, telephone, wireless, wireless handset, phone, mobile
- White papers
Additional Resources
- Informatica is on the block say senior sources
- I have heard from two senior sources in the software industry that Informatica [INFA] is on the block and it has approached Oracle [ORCL]. I don't know what the possible acquisition price would be or any further details. Informatica's share price closed at $16.45 on Friday May 9. It's...
- Tags: Informatica, Oracle Corp., Pricing, Tools & Techniques, Business Intelligence, Databases, Enterprise Software, Marketing, Management, Software, Data Management, Tom Foremski
- Blog posts 2008-05-11
- Business systems for a faster, flatter world
- One of the biggest problems facing enterprises today is that the world is communicating faster than their IT systems can keep up with. This is particularly obvious in businesses that operate multinationally. Their managers collaborate and communicate daily across timezones and geographies by phone, email and Web conference, but their...
- Tags: On-demand, NetSuite Inc., OneWorld Option, Sales Strategy, Sales, Phil Wainewright
- Blog posts 2008-04-17
- OOXML appeal possible, but looks unlikely
- The International Organization for Standardization (ISO) has not received a formal appeal of its approval of Office Open XML as a standard, but it looks more unlikely with each day that passes. To date, there have been "no appeals and I have no way...
- Tags: ISO, Office Open XML, Iso standards, Process Improvement, Quality, Business Operations, Paula Rooney
- Blog posts 2008-04-17
- Microsoft gets its first award for HealthVault
- Microsoft HealthVault has won its first industry award, from Frost & Sullivan, as the company ramps up the marketing of its hospital computing solutions. The award is a "Best Practices" honor for the HealthVault platform which, analyst Priyanka Gouthaman writes, gives Microsoft "a distinct early-mover advantage" to "gain...
- Tags: Peter Neupert, Health Care, Microsoft Corp., Microsoft HealthVault, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Dana Blankenhorn
- Blog posts 2008-04-14
- Fat is a market on fire
- Obesity has gotten so big, and so many people are now getting surgery to fight it, that Frost & Sullivan has broken out its first marketing report on the subject. (Picture from Medicalook.com) The "U.S. Obesity Surgery Devices Markets" further divides this market into four pieces: ...
- Tags: Obesity, Productivity, Marketing Research, Marketing, Dana Blankenhorn
- Blog posts 2008-04-04
- The future of SaaS billing
- In the past few weeks, all of a sudden, I've been approached by any number of vendors wanting to tell me about their billing, settlement and subscriber management offerings to the SaaS market. I must say, it's about time. For the past ten years, SaaS vendors have struggled to manage...
- Tags: Software-as-a-service, Billing, LeCayla, Vindicia, Enterprise Software Buyer, Software As A Service (SaaS), Emerging Technologies, Phil Wainewright
- Blog posts 2008-04-03
- Still no word: ISO to announce results of OOXML vote Wednesday
- The International Standards Organization won't make an official announcement about whether Office Open XML (OOXML) will be a standard until Wednesday -- and perhaps for good reason. Final voting and reporting on the proposal was expected Monday but the ISO said it decided to hold...
- Tags: Irregularity, ISO, Norway, OOXML, Iso standards, Process Improvement, Quality, Business Operations, Paula Rooney
- Blog posts 2008-03-31
- Google should close down "evil" Performics business
- Google should close down "evil" Performics businessChange in search has been noticeableI definitely noticed a change in search behavior in, say, the last 6 months with Google's search results. I agree the paid inclusions are polluting my search results. Alas, I still find it leaps and bounds better than the...
- Tags: SEARCH, Marketing research, search engine optimization, Google Inc., Performics
- Discussion threads 2008-03-18
- Google should close down "evil" Performics business
- Google's recent acquisition of ad network Doubleclick means it is also owner of Doubleclick's Performics, a leader in search engine optimization (SEO) services. Google is in constant battle with SEO companies because they go beyond its basic SEO rules and trick its algorithms into a higher rank for a web...
- Tags: Search Engine Optimization, Google Inc., Performics, Search, Marketing Research, Marketing, Tom Foremski
- Blog posts 2008-03-17
- Windows Vista (In)capable
- Windows Vista (In)capableOn 915 graphics.I have a Dell D620 (Not even Vista basic recommended but possible, this via Dell's site) running PCLinuxOS, it flies, including with Beryl turned on.There is no reason why I, and others with even more modest video capabilities can run Beryl smoothly, with 100x for Wow...
- Tags: Microsoft Windows Vista (Longhorn), Operating systems, Vista Capable Sticker, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows
- Discussion threads 2008-03-02
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