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	<title><![CDATA[friction Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/friction.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to friction]]></description>
	<s:counts start="0" returned="8" found="8" />
	<language>en-us</language>
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		<title><![CDATA[Engineers are from Mars, Marketers are from Venus]]></title>
		<link><![CDATA[http://blogs.zdnet.com/collaboration/?p=367]]></link>
		<description><![CDATA[  If you're familiar with the relationship book 'Men are from Mars, Women are from Venus' and work with technology, you may have noticed the fundamental differences in the way people think about software.    In companies of all sizes, the challenges of working to keep existing...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 25 Feb 2009 04:16:31 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/line+of+business.html"><![CDATA[Line Of Business]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[Friction]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
		<category domain="http://updates.zdnet.com/tags/oliver+marks.html"><![CDATA[Oliver Marks]]></category>
	</item>
	<item>
		<title><![CDATA[Will running start for health IT reform be a good thing?]]></title>
		<link><![CDATA[http://healthcare.zdnet.com/?p=1512]]></link>
		<description><![CDATA[There is a natural bit of friction in any Presidential transition. Will the AHIC Successor group resist the new Administration or follow its lead? Will the new Administration try to scrap AHIC Successor or adapt to its existance? by Dana Blankenhorn]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 13 Nov 2008 06:34:08 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/dana+blankenhorn.html"><![CDATA[Dana Blankenhorn]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[Friction]]></category>
		<category domain="http://updates.zdnet.com/tags/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://updates.zdnet.com/tags/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://updates.zdnet.com/tags/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://updates.zdnet.com/tags/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/dana+blankenhorn.html"><![CDATA[Dana Blankenhorn]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/u.s.+department+of+health+and+human+services.html"><![CDATA[U.S. Department Of Health And Human Services]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[Friction]]></category>
		<category domain="http://updates.zdnet.com/tags/health+care.html"><![CDATA[Health Care]]></category>
		<category domain="http://updates.zdnet.com/tags/secretary.html"><![CDATA[Secretary]]></category>
		<category domain="http://updates.zdnet.com/tags/vertical+industries.html"><![CDATA[Vertical Industries]]></category>
		<category domain="http://updates.zdnet.com/tags/benefits.html"><![CDATA[Benefits]]></category>
		<category domain="http://updates.zdnet.com/tags/healthcare.html"><![CDATA[Healthcare]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/dana+blankenhorn.html"><![CDATA[Dana Blankenhorn]]></category>
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		<title><![CDATA[EMI/Amazon execs unplugged: Will Amazon's DRM-free downloads dent Apple?]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10741-0.html?forumID=1&threadID=33850&messageID=622866&start=0]]></link>
		<description><![CDATA[EMI/Amazon execs unplugged: Will Amazon's DRM-free downloads dent Apple?The things you don't seem to understandI'm willing to be Jobs has zero regrets about calling for no DRM.  What you don't seem to understand is that Apple seems ready to compete solely on merit, on the quality of their products...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 17 May 2007 08:43:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/digital+music.html"><![CDATA[Digital music]]></category>
		<category domain="http://updates.zdnet.com/tags/digital+media.html"><![CDATA[Digital media]]></category>
		<category domain="http://updates.zdnet.com/tags/digital+rights+management+%2528drm%2529.html"><![CDATA[Digital rights management (DRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/emi+group+plc..html"><![CDATA[EMI Group Plc.]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[friction]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/ipods.html"><![CDATA[iPODS]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+ipod.html"><![CDATA[Apple iPod]]></category>
		<category domain="http://updates.zdnet.com/tags/amazon.com+inc..html"><![CDATA[Amazon.com Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+itunes.html"><![CDATA[Apple iTunes]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AMZN</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EMIPF.PK</category>
		<category domain="tickers">AMZN,AAPL,EMIPF.PK</category>
	</item>
	<item>
		<title><![CDATA[Using Vista (or plan to use it)? Then try your hardest to run it as a non-administrative user first]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Berlind/?p=360]]></link>
		<description><![CDATA[In response to yesterdays blog about whether or not Vistas tightened security could mean additional friction in the Web experience that Vista users will encounter, my fellow blogger George Ou first responded that the average user doesnt default to a non-administrative user or "limited user account" LUA but also took...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 23 Feb 2007 13:36:47 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/general.html"><![CDATA[General]]></category>
		<category domain="http://updates.zdnet.com/tags/vista.html"><![CDATA[Vista]]></category>
		<category domain="http://updates.zdnet.com/tags/software+infrastructure.html"><![CDATA[Software Infrastructure]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
	</item>
	<item>
		<title><![CDATA[E-commerce, meet your successor: Knowledge commerce]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Gardner/?p=2256]]></link>
		<description><![CDATA[You don't hear much about e-commerce anymore. Yet the replacement vision has yet to be well defined. I think I'll take a stab at it.  Seems to me we're now well on the way to knowledge commerce. The vision is that anyone, anytime, just about anywhere can get all...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 17 Feb 2006 07:59:52 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/knowledge.html"><![CDATA[knowledge]]></category>
		<category domain="http://updates.zdnet.com/tags/vision.html"><![CDATA[vision]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[friction]]></category>
		<category domain="http://updates.zdnet.com/tags/knowledge+commerce.html"><![CDATA[knowledge commerce]]></category>
		<category domain="http://updates.zdnet.com/tags/e-commerce.html"><![CDATA[e-commerce]]></category>
	</item>
	<item>
		<title><![CDATA[PC Forum: Moving from friction-free to productive friction]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10533-0.html?forumID=1&threadID=9629&messageID=191023&start=0]]></link>
		<description><![CDATA[PC Forum: Moving from friction-free to productive frictionBrown and Hagal on "productive friction"The principles and practices used by Toyota Motor have been described and thrashed around for at least two decades in business books and journals.  Mr. Brown and Mr. Hagel appear to have taken that long to repackage...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 12 Apr 2005 09:25:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/productive+friction.html"><![CDATA[productive friction]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[friction]]></category>
	</item>
	<item>
		<title><![CDATA[Can friction spur innovation?]]></title>
		<link><![CDATA[http://news.zdnet.com/2036-2_22-5662642.html]]></link>
		<description><![CDATA[Business thinkers call for reinvention of IT strategyAt PC Forum in Scottsdale, Ariz., scientist John Seely Brown and business strategist John Hagel talk to technology visionary Esther Dyson about "productive friction" and how it can harnessed to create value in IT.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Mon, 11 Apr 2005 16:11:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[friction]]></category>
	</item>
	<item>
		<title><![CDATA[PC Forum: Moving from friction-free to productive friction]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=1189]]></link>
		<description><![CDATA[Day three of PC Forum started with a discussion with John Seely Brown and John Hagel about productive friction, which is the subject of their forthcoming book The Only Sustainable Edge: Why Business Strategy Depends On Productive Friction and Dynamic Specialization.Seely Brown described differences between the way Toyota and Detroit car...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Tue, 22 Mar 2005 08:57:02 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/productive+friction.html"><![CDATA[productive friction]]></category>
		<category domain="http://updates.zdnet.com/tags/friction.html"><![CDATA[friction]]></category>
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