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Comparison Guide: Enterprise VoIP PBX

Leave a lasting postive impression with your customers! For many businesses the contact center is where your customers will connect and interact most frequently with your company. VoIP systems are becoming the ultimate solution to building an ongoing positive experience for your customers. This FREE Buyer's...

Tags: Focus Co, VoIP System, Telephony, VOIP, Telecommunications, Networking

White papers 2009-07-17

Checklist: Enterprise Unified Communications

This comprehensive buyer's checklist will help you ask the right questions of potential vendors and providers of call center solutions. The more information you can give a prospective vendor, the better they'll be able to tailor or recommend a VoIP solution that can truly benefit your company...

Tags: Checklist, Unified Communications, Focus Co, Call Centers, VOIP, Telephony, Telecommunications, Collaboration, Customer Relationship Management (CRM), It Operations, Networking, Enterprise Software, Software

White papers 2009-07-17

IP Phone Comparison Guide

This FREE, information-packed comparison guide compares the top 7 hosted PBX providers for small to midsize businesses. See which vendors and solutions can improve how your company, employees and customers communicate! This FREE side-by-side comparison guide looks at the industry's top 11 Hosted VoIP PBX vendors and...

Tags: Phone, IP Phone, Comparison, IP, PBX, Focus Co, Telephony, VOIP, Networking, Telecommunications

White papers 2009-07-17

Additional Resources

FCC releases broadband agenda

FCC still not looking out for citizens enoughThe FCC still seems to cater to comm companies FAR more than protecting the interests of customers. The fact that they allow cell carriers to charge thousands of dollars per megabyte for text message data rates is one indication. The fact that they...

Tags: Federal government, Rural America, FCC, broadband agenda, broadband

Discussion threads 2009-11-19

Pressure tactics don't always work

The key words are ..."don't always". Has always and still works for Microsoft.^o^How about an piece on DOA hard drivesIf you truly resist manufacturer pressure then I would love to see a truly objective piece on the quality and failure rates on SATA hard drives being marketed today. ...

Tags: Manufacturing, Storage management, cloud computing, Virtualization, manufacturer, DOA, hard drive, failure rate

Discussion threads 2009-11-18

18 truths: The long fail of complexity

Agree *****One of the best distillations of what 'risk' actually is, and why complexity exponentially increases it, I have read.But more to the point takes a realistic, rather than optimistic or pessimistic, view of how to asses it. And correctly acknowledges the 'human' factors involved in both cause, and...

Tags: Strategy, HEALTHCARE, information technology

Discussion threads 2009-11-06

Support Strategies: Customer Experience Management

Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering value. That makes the support center an extremely strategic contact point. This smith+co white paper explores the importance...

Tags: Strategy, Customer Experience

White papers 2009-11-06

A British look at global warming denial

Need to use facts and make them real, not tenuous 'proofs'A lot of the debate seems to be centred around personalities and their need for acknowledgement of 'their' ideas.'I know because I am a scientist' means nothing, because to most, 'science' is just opinion, like history. It is often shrouded...

Tags: global warming

Discussion threads 2009-11-04

Washington: lots of talk about global warming

Fuller: Too many blogs about the LIE of global warming.Global warming b*llshit demolished:http://www.telegraph.co.uk/news/uknews/1533290/Climate-chaos-Dont-believe-it.htmlGuys (or should I say - Fuller), stop LYING.Also, stop saying there's a problem and then coming up with burdening 'solutions' to non-existent problems. The latest FASCIST idea: Blame Children for 'global warming'. Yeah right.http://unitedfamiliesinternational.wordpress.com/2009/11/02/children-to-blame-for-climate-change/Fuller, why are you...

Tags: global warming, carbon dioxide

Discussion threads 2009-11-03

A visit to Microsoft's first store

I missed an explanation as to why...I should shop there."Three rows of tables displayed hardware from Dell, HP, Sony and Lenovo."The big chains sell those already. Why would I go to a Windows store to buy Dells, HPs, Sonys and Lenovos, when there are several sources for those same computers...

Tags: PRODUCTIVITY, Operating systems, Microsoft Corp., Apple Inc., 64-bit, Microsoft Windows, computer, GPU, Microsoft Windows 7, hardware

Discussion threads 2009-10-30

Ubuntu 9.10 advances Canonical's cloud, enterprise goals

Ubuntu 9.10 advances Canonical's ambitious push into cloud computing -- and the enterprise. Ubuntu is best known for its Linux desktop and there are several desktop improvements in this upgrade -- including a faster boot and login and enhanced audio and and 3G broadband connectivity. ...

Tags: Ubuntu, Eucalyptus, Linux, Open Source, UNIX, Operating Systems, Desktops, Servers, Software, Hardware, Paula Rooney

Blog posts 2009-10-29

Amazon launches relational database service: Think MySQL in the cloud

Three reasons this is a bad paradigm...Security, security and...let's see, what was that other thing...oh yeah, security. The comment "enterprise customers are likely to take their time moving sensitive data into Amazon?s RDS effort" should be nominated for the understatement of the year award. What's more likely is...

Tags: Databases, Web servers, Storage, Web site development, RDBMS, Amazon.com Inc., sensitive data, database, MySQL

Discussion threads 2009-10-27

There's still VC juice out there for greentech firms

A Washington State solar power company just got over three million dollars in additional funding. Earlier Infinia had investments from both Vinod Khosla and Paul Allen, co-founder of Microsoft. That's another little tech company based in Washington State. Infinia uses parabolic dishes to focus...

Tags: Solar Energy, Infinia Website, Telecom & Utilities, Harry Fuller

Blog posts 2009-10-26

Ding Dong, The Vista's DEAD!

This Halloween, let's all celebrate what we're really feeling: The Wicked Vista is DEAD! In the United States, we've got a bunch of frivolous holidays. I've always regarded Halloween as a particularly frivolous holiday, one in which we encourage our...

Tags: Microsoft Windows Vista, Halloween, Microsoft Windows 7, Microsoft Windows Vista (Longhorn), Microsoft Windows, Operating Systems, Software, Jason Perlow

Blog posts 2009-10-24

Icahn to resign from Yahoo board

Billionaire Carl Icahn, who launched a proxy war for control of Yahoo after co-founder Jerry Yang rejected a Microsoft takeover last year, said he will resign from Yahoo's Board of Directors, according to reports. Noting that the board no longer needs an activist, Icahn said he is...

Tags: Board, Yahoo! Inc., Carl Icahn, Corporate Governance, Business Operations, Corporate Law, Sam Diaz

Blog posts 2009-10-23

How to know when to send your email to the cloud

RE: How to know when to send your email to the cloudEverything you need to know...China Expands Cyberspying in U.S., Report Says http://online.wsj.com/article/SB125616872684400273.html?mod=WSJ_hpp_MIDDLTopStoriesI'm right with youCorporate data needs to be behind the firewall and under total control of the IT department and the legal departments policies.NeverI would never use the...

Tags: e-mail, Google Inc., e-mail server, server

Discussion threads 2009-10-22

Web powerhouses to FCC: We support open Internet

The Internet's big guns have signed their names to a letter of support for a continued open Internet, sending it to the FCC this morning, just days before the agency is slated to vote on network neutrality rules. The letter is actually from the Open Internet Coalition,...

Tags: FCC, Google Inc., Web, Net Neutrality, Internet, Federal Government, Government, Sam Diaz

Blog posts 2009-10-19

Mozilla blocks dangerous MS .NET Firefox add-on

RE: Mozilla blocks dangerous MS .NET Firefox add-onIf it had to be blacklisted or not I really don't care now. Implementing code without end user permission is enough reason. We all know MS ways so I am glad Mozilla people used this way and hope they keep doing it in...

Tags: Web browsers, .NET, Linux Distro, Mozilla Corp., Microsoft Corp., MS .NET Firefox add-on, MS .NET, vunerability, plug-in

Discussion threads 2009-10-19

Republicans protest net neutrality rules, fearing a chilling effect on broadband investment (or was it profits?)

Let the whining by the Neo-Cons begin. nt:-(RE: Republicans protest net neutrality rules, fearing a chilling effect on broadband investment (or was it profits?)bingoKeep your damn politics out of itCan't we just discuss technology issues without injecting our political views? There are valid arguments on both sides; let's focus...

Tags: Network technology, TELECOMMUNICATIONS, net neutrality rule, broadband investment, broadband, Net Neutrality

Discussion threads 2009-10-06

Twitter announces "significant" funding; offers few details

As expected, Twitter announced today that it had received "a significant round of funding with a group of investment firm" but offered few details beyond that. Earlier this week, reports in the Wall Street Journal and TechCrunch implied that the company was close to raising $100 million...

Tags: Twitter Inc., T. Rowe Price Group Inc., Investment Partner, Investment, Mutual Funds, Finance, Human Resources, Benefits, Retirement Plans, Sam Diaz

Blog posts 2009-09-25