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Unplugging the Credit Card Terminal: Using Latest Wireless Technology to Lower Costs, Improve Security and Increase Efficiency in the Restaurant and Hospitality Industry

Traditional table service restaurants are a demanding and competitive business segment. Great service is critical with every single customer, and even now, restaurants are under tremendous pressure to accept card payments at every possible venue; at the curb, at the counter, upon delivery and at the table. In recent years,...

Tags: Credit Card, Wireless Technology, Industry, Restaurant, Wireless, First Payment Systems, Table Service Restaurant, Identity Theft, Sales Channel, Wireless And Mobility, Security, Sales

White papers 2009-01-01

Additional Resources

Chatting (Not Chattering) About Salesforce - Part I

(NOTE BEFORE I START: This is one really long post. So rather than post it in all its glory in a single file or post it here over two days, I'm trying something new. I'm posting the first half here. And the second half on PGreenblog.  Let's see how that...

Tags: Salesforce.com Inc., Customer Service, Twitter Inc., Sales Force, Customer, CRM, Integration, Force.com, Service Cloud 2, Sales Force Management, Sales Strategy, Sales, Paul Greenberg

Blog posts 2009-11-23

End-to-end encryption is the key to protecting data and reputations

In order to avoid the financial and brand damage associated with data breaches, businesses need to consider deploying end-to-end encryption as a tamper proof way of securing data. Commentary - Media outlets around the globe highlight new data breaches at an alarmingly regular rate. Forrester estimates that the cost...

Tags: PCI, Organization, Data Breach, PCI DSS, Encryption Key, encryption, security, Paul Meadowcroft Thales, Special to ZDNet, Paul Meadowcroft, Thales, Special to ZDNet

News items 2009-11-11

iHacked: jailbroken iPhones compromised, $5 ransom demanded

... WHAT?Who in their right mind keep a server running with default usernames/passwords on the default port....I doubt that jailbroken iPhones are alone in this. It's possible, specially if iPhones have a ssh server running, that this could happen on non-jailbroken iPhones also.Just one question...Has this person been remanded yet?...

Tags: Smart phones, extortion, Apple iPhone

Discussion threads 2009-11-03

New LoroBot ransomware encrypts files, demands $100 for decryption

You forgot to mention....which OSs it affects! Or is it based on something multi-platform like Java?Look at the bigger size version of the screenshot, it's all in thereA lot of russian characters and...YES, you guessed it right, the word "windows" prominently displayed in red in the title.Who would ever thought...

Tags: Spyware, adware & malware, Cyberthreats, LoroBot, decryption, malware

Discussion threads 2009-10-27

A Net Neutrality Solution: Opinions Wanted

First thoughts"the incumbents fought it tooth and nail"Same thing happened in the last 4 industrial revolutions!I'm broadly in favour of your improvements ... with a few caveats ... and will look at the 2 papers you plugged, sorry referenced ;-)"Users should be concerned that the Internet services they pay for...

Tags: Fiber optics, Net Neutrality, Net Neutrality Solution

Discussion threads 2009-10-26

Jobsworths and Box-Wallahs...

We've all been behind the glass in bureaucratic purgatory at some point. Having waited in line at the department of motor vehicles or similar our number finally comes up and we interact with the bureaucrat, who has some issue with your missing some...

Tags: Job, Recruitment & Selection, Wiki, Human Resources, Workforce Management, Online Communications, Oliver Marks

Blog posts 2009-09-13

My PayPal credit card beef, Part II: PayPal responds

Ebay & PaypalDoesn't it equal "double-dipping" when both Ebay AND Paypal charge a seller when (1) an item sells on Ebay, and (2) a seller receives his payment through Paypal? A seller pays to post an item, pays when/if it sells, then has to pay Paypal again when he receives...

Tags: Sales channel, Financial services, PayPal, credit card, eBay Inc.

Discussion threads 2009-08-20

News to know: MySpace-iLike; Gmail; Twitter; Sony Ericsson; Secure smartphones

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Andrew Nusca: MySpace to acquire social music service iLike for $20 million Matthew Miller: Push Gmail comes to the...

Tags: Google Gmail, Sony Ericsson Mobile Communications, Dana Blankenhorn, Smart Phone, Andrew Nusca, Matthew Miller, Twitter, Sam Diaz, Netbooks, Nettops & MIDs, Microsoft Windows 7, Service-Oriented Architecture (SOA), E-mail Providers, E-mail, Research & Development, Cloud Computing, Smart Phones, Hardware, Web Services, Enterprise Software, Software, Internet, Online Communications, Business Operations, Consumer Electronics, Personal Technology

Blog posts 2009-08-18

Schmidt resignation: Is Apple search on the way?

When the first iPhone came out two years ago I was astounded that there was no way to search its contents: Searching For Search On the iPhone One year later, in 2008, after many updates to the software and new hardware: still no search function! Only now, in the...

Tags: Google Inc., Brand, Search Engine, Apple Inc., Search, Branding, Marketing, Tom Foremski

Blog posts 2009-08-04

Falling profits forced Microsoft's open source hand

Falling profits forced Microsoft's open source handDana, your dreaming. nt.StillFirst of all, I think everyone has seen earnings drop since November of last year. I don't think Microsoft's market share in relation to Linux has changed much over the last year. If someone can show me numbers...

Tags: Tools & Techniques, open source, software, Dana, Microsoft Corp.

Discussion threads 2009-07-24

PayPal opens payments platform, launches features for app developers

PayPal said today that it will open its online payment system to third-party developers, allowing them to incorporate payment transactions to be conducted in their applications. Called Adaptive Payments Service, it was made available to 300 PayPal partners today and will be enter a public beta in November, right around...

Tags: Developer, Payment, PayPal, Operational Accounting, Finance, Sam Diaz

Blog posts 2009-07-23

Coca-Cola Teaches The World To....

"Participating in the community of the consumer." I love that phrase.  That's the way Jim Keyes, Blockbuster CEO described their Facebook group - which is for the most part, despite all our conversations to the contrary, is what most people think of when you say "community" or "social network"...

Tags: Facebook, Fan, Coca-Cola Co., Beverage, Customer, Machine, Coke, Coca-Cola Freestyle, Food & Beverage, RFID, Manufacturing, Wireless And Mobility, Security, Biometrics, Paul Greenberg

Blog posts 2009-07-15

Paglo SaaS offering provides means to harness untamed collection of log and IT resources data

Paglo, the IT management software-as-a-service SaaS company, recently announced a new low-cost service that allows companies to tackle the Herculean task of trying to winnow out a rapidly growing mountain of log data. With log data piling up in terabyte leaps and increasing regulatory pressure to maintain...

Tags: Security, Software-as-a-service, Performance, Information Technology, Service, Paglo Logs, Log Management Service, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Performance Management, Emerging Technologies, Human Resources, Workforce Management, Dana Gardner

Blog posts 2009-07-09

Can contractors be part of health IT reform?

Can contractors be part of health IT reform?Can contractors be part of health IT reform?So standards did not evolve first as they did with the Internet. Why? Because the customers who should have been clamoring for EMR all along - we the patients - never felt it worth...

Tags: Vertical industries, Benefits, HEALTHCARE, health-IT, reform, health care, health market

Discussion threads 2009-06-26

Microsoft Money Just Wants to Be Free

Microsoft is abandoning its personal finance software, Microsoft Money, after over 16 years of development and marketing. But why abandon perfectly good software when it could be released to the community as an Open Source project? This week, Microsoft announced its...

Tags: Be Free, Microsoft Money, Microsoft Corp., Open Source, Personal Finance, Jason Perlow

Blog posts 2009-06-12

Wookey: SAP's future is on-demand

Wookey: SAP's future is on-demandPossibly wonderful... possibly evil.Saas, Cloud, "on-demand," all have wonderful possibilities.At the same time, I fear the "power" that now rests in the hands of the provider. (I'm not talking about any provider specifically, I'm just speaking in general.)Let's break this down to it's core fundamentals.A. ...

Tags: Internet service providers (ISPs), Managed hosting, Business Class, Internet Service Provider, on-demand, SAP AG

Discussion threads 2009-06-10

PCI DSS Compliance With IBM Power i

During recent years, merchants have been a target for financial fraud: For example, over 234 million records holding sensitive financial information were breached between 2005-2008 from payment card transactions and processing systems. Choosing the right security solution for corporate Power i environments is a challenging and important task, intended to...

Tags: Financial, PCI, IBM Corp., Raz-Lee, Security

White papers 2009-06-03

From 'Payola' to 'Pay for Say': Will Metrics Aid Honesty or Abet Dishonesty in Online Conversation?

Every medium or twist on a medium seems to spawn its own version of hiding the agenda. For decades, radio has had â€" and apparently continues to have â€" its payola problems. One way or another, music jockeys get paid off to play particular songs. ...

Tags: Conversation, Payment, Social Media, Advertiser, Marketers, Conversation Phrase, BlogHer, Blogging, Internet, Tom Steinert-Threlkeld

Blog posts 2009-05-08

Heartland says malware breach cost $12.6 million

The data breach at Heartland Payment Systems cost the company a whopping $12.6 million in legal costs and fines from Mastercard and Visa. Heartland, a publicly traded company that provides bank card payment processing services to merchants in the U.S., made the disclosure less than four months...

Tags: Bank, Payment, Malware, Intrusion, MasterCard International, Heartland, Financial Services, Viruses And Worms, Security, Ryan Naraine

Blog posts 2009-05-08