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Support Fee Management (exe): No longer do you have to manipulate old invoices, use Excel or edit database files to invoice your customers for support fees, maintenance fees or other timed billings. The cutting edge management solution is finally here for software developers, Vars, and software marketers. Support Fee Management provides features that, records...; Tags: Invoice, Fineline Services, Tools & Techniques, Microsoft Excel, Management, Microsoft Office, Office Suites, Software; Software downloads 2008-04-21

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Twelve best practices for online customer communities: One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...; Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe; Blog posts 2008-07-25
What paper trail?: I've been carting around my latest sheaf of press releases about the green-ness of electronic document technology for weeks now. Yes, as I've blogged before, I am still one of those people who can't help printing out certain emails in order to act on them. Yes, it's bad, I know....; Tags: Xerox Corp., Paper Trail, Survey, Printers, Data Centers, Marketing Research, Hardware, Peripherals, Storage, Data Management, Marketing, Heather Clancy; Blog posts 2008-07-25
EIC podcast: Microsoft's analyst meeting; Icahn's deal; Facebook: On this week's EIC squared podcast, Dan is back and we talk about Microsoft's analyst meeting, Kevin Johnson's departure from the software giant, Carl Icahn's deal with Yahoo and Facebook. The big news this week was Microsoft's financial meeting (see Mary Jo Foley and Ina Fried's coverage)...; Tags: Facebook, Yahoo! Inc., Microsoft Corp., Carl Icahn, Dan, Podcasts, Portals, Internet, Larry Dignan; Blog posts 2008-07-25
How OpenDNS, PowerDNS and MaraDNS remained unaffected by the DNS cache poisoning vulnerability: The short answer is being paranoid about tackling a known vulnerability. It's 2001, and Daniel J. Bernstein DJB, author of the then popular djbdns security-aware DNS implementation, is applying basic math principles to raise awareness on what's to turn into the "sky is falling" critical Internet vulnerability in 2008, in...; Tags: DNS, Vulnerability, Anomaly, Attack, OpenDNS, MaraDNS, NSS, Domain Names, Networking, Internet, Dancho Danchev; Blog posts 2008-07-25

Microsoft may need an IBM moment of clarity: Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...; Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan; Blog posts 2008-07-25
Click fraud in 2nd quarter of 2008 more sophisticated, botnets to blame: Whereas the overall click fraud rate isn't increasing, it's not decreasing either, remaining flat for the first two quarters of 2008, according to data gathered from the Click Fraud Network, consisting of more than 4,000 online advertisers and agencies. Click Forensics report for the second quarter of 2008, indicates that...; Tags: Click Fraud, RK West, Dancho Danchev; Blog posts 2008-07-25
Ready for real Indian medicine?: Ready for real Indian medicine?Reply from C.A. ChienDear Mr. Blankenhorn:Thanks for your note. To clarify: (1) I wanted to document my inventive system-design and inter-connection work on [i]Medical Onshoring[/i]; thus, the USPTO filing; (2) as to the "how," head to --http://tinyurl.com/6c4tj4" .. Covering the professional world (e.g., health care, computing),...; Tags: Vertical industries, Benefits, Medical Onshoring, health care; Discussion threads 2008-07-24
Ozzie foreshadows 'Zurich,' Microsoft's elastic cloud: Microsoft Chief Software Architect Ray Ozzie foreshadowed a couple of still-to-be-released Microsoft's cloud-developer services -- "Zurich" and "Red Dog" -- during his speech at the company's annual Financial Analyst Meeting FAM on July 24. by Mary Jo Foley; Tags: Zurich, Ray Ozzie, Microsoft Corp., Ozzie, SQL Server Data Services, Data Centers, Retail, Financial Accounting, Storage, Hardware, Data Management, Finance, Mary Jo Foley; Blog posts 2008-07-24
Juniper: Enterprise demand strong; Johnson hired to scale up: Current Juniper CEO Scott Kriens delivered strong quarter results, said enterprise demand was solid and outlined the primary reason Kevin Johnson was hired as his replacement: He knows how to scale. Ahead of its earnings report statement Thursday Juniper made the Johnson news official. The company has...; Tags: Revenue, Juniper Networks Inc., Kevin Johnson, Operational Accounting, Finance, Larry Dignan; Blog posts 2008-07-24
Ready for real Indian medicine?: With political sovereignty over quality-killing issues such as medical malpractice and a "clean-sheet" approach, Medical Onshoring could provide certain services (e.g., cardio-vascular, artificial knees) at prices at least 15% less than local hospitals. by Dana Blankenhorn; Tags: Blue Cross Blue Shield, Hospital, North Dakota, Healthcare, Dana Blankenhorn; Blog posts 2008-07-24
Microsoft confirms IE 8 will ship this year: Microsoft Senior Vice President of Online Services and Windows, Bill Veghte, just told attendees that Microsoft will release the final version of Internet Explorer IE 8 to the Web "later this year." by Mary Jo Foley; Tags: Microsoft Internet Explorer, Microsoft Corp., Web Browsers, Internet, Mary Jo Foley; Blog posts 2008-07-24
Government, markets and regulation: Government, markets and regulationJust Another Gov't Program Gone BadFannie Mae was created in the Depression to create liquidity in the mortgage market. Lequidity had been wiped out by the stock market collapse and bank runs.As with all government programs, it just grew and grew and never went away. ...; Tags: Mortgages, Vertical industries, Fannie Mae, Freddie Mac, mortgage, government; Discussion threads 2008-07-24
Ballmer seeks to justify Microsoft's bottomless-pit online spending: Microsoft CEO Steve Ballmer played online-services pitch man during his opening keynote at Microsoft's annual Financial Analyst Meeting FAM, explaining why Microsoft believes it must continue to invest heavily in search and advertising to remain competitive in the coming years. by Mary Jo Foley; Tags: Advertisement, Steve Ballmer, Yahoo! Inc., Microsoft Corp., Kevin Johnson, Mary Jo Foley; Blog posts 2008-07-24
Is open source hurt by piracy?: Is open source hurt by piracy?Only hurts Open Source if proprietary is seen as "better"Sounds like what you are saying is for example, that the competition in the office suite space is Open Office Vs MS Office Vs pirated MS Office. Those willing to pirate see both Open Office...; Tags: Operating systems, open source, piracy, OpenOffice, Microsoft Office, Microsoft Corp., Linux, software; Discussion threads 2008-07-24
Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a little: Forrester: Vista is 'New Coke' in the enterprise; Firefox, Apple gain a littleNew Coke?Actually, given the way it has been and is being sold, is it not the New Kool-Aid?With Vista selling so well already ...... as shown in revenues from the previous quarter, Microsoft can expect to gain substantially...; Tags: Microsoft Windows Vista (Longhorn), Operating systems, Mozilla Firefox, Forrester Research Inc., Microsoft Windows Vista, Apple Mac OS X, Mendel, Apple Inc.; Discussion threads 2008-07-24
Mossberg: MobileMe Is Far Too Flawed To Be Reliable: Mossberg: MobileMe Is Far Too Flawed To Be ReliableWow, you know it is bad when...You know it is bad when one of your most fervent fanboys tells you to stay away from an Apple service![i]The planned iDisk File Sharing featured was delayed[/i]More vaporware from Apple. Sounds like once again, they've...; Tags: Desktops, Groupware, MobileMe, Mossberg; Discussion threads 2008-07-24
Google creates a new market and wreaks havoc on another: When they first announced it, I was certain Knol was simply a way for Google steal some of the attention away from Wikia search -- and I'm still sure that's what was actually happening. Google doesn't normally pre-announce applications months in advance. After a long wait, Google finally...; Tags: Google Inc., Wikipedia, Knol, Wiki, Online Communications, Garett Rogers; Blog posts 2008-07-24
Childs rigged crazyquilt private network: The prosecution unveiled more details on the lunacy in San Francisco in court filings that urged the judge to keep rogue network administrator Terry Childs' bail at $5 million. The Chronicle reports that prosecutors say that Childs had over 1,000 modems secreted around the city, forming his own private network...; Tags: Network, Prosecutor, Networking, Productivity, Richard Koman; Blog posts 2008-07-24
Google opens Knol website, a wiki with bylines: Google opens Knol website, a wiki with bylinesRE: Google opens Knol website, a wiki with bylinesCan't wait for this service to be closed in a year like other Google services! That's assuming it even lasts that long. When your employees do nothing but play with office toys its...; Tags: Knol website, Google Inc., Knol, Wiki, Wikipedia; Discussion threads 2008-07-24