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- A Large Financial Services Institution Seeks a Technological Solution to Keeping Its Customers Informed
- In the crowded financial services field, one important way for banks seeking to distinguish themselves from the competition is through exceptional customer service. Through its customer alert service, this financial institution sought a way to enhance its customer relationships and boost productivity while aligning its technology strategy more closely to...
- Tags: Financial, Financial Service, Customer, IBM Corp., Financial Services Institution, Financial Services, Financial Planning, Groupware, Finance, Enterprise Software, Software
- Case studies 2008-01-01
- A Major International Financial Services Institution Uses the Information Gleaned From IBM's Social Network Analysis Solution to Streamline Its IT Support and Infrastructure Operations
- The financial services institution's operational structure comprised three separate divisions each of which had different requirements in terms of IT hardware, software and support. Using a central IT infrastructure to meet such a diverse set of needs meant that design and engineering were performed at the lowest common denominator, creating...
- Tags: Social Networking, Information Technology, Financial Service, Streamline, IBM Corp., Financial Services Institution, Strategy, Financial Services, Management
- Case studies 2008-01-01
Additional Resources
- Response to financial crisis may mean more IT work ahead
- Governments all across the world are responding to the current financial crisis with a range of nationalization initiatives, and increased support of various parts of the financial services industry through guarantees and pumping in increased liquidity. You know what it means when there's more government involvement with...
- Tags: Financial, Information Technology, Industry, Enterprise Architecture, Strategy, Regulations, Financial Accounting, Management, Government, Finance, Joe McKendrick
- Blog posts 2008-10-12
- Surviving the recession with Free Linux distributions (Part 1)
- Times are tough. You're a computer geek and you need to feed your PC with the latest and greatest applications. What's a frugal nerd to do? A group of industry peers was recently asked by a colleague the following question: "If an SMB...
- Tags: Ubuntu, Linux Distribution, Recession, Fedora Project, Novell OpenSuse, Debian, Times, LTS, LTS Version, Versions, Debian Support Cycle, Linux, Open Source, Operating Systems, UNIX, Software, Jason Perlow
- Blog posts 2008-10-12
- IBM signs up new client for sustainability consulting
- A financial investment firm from Boston, Jantz Morgan, is turning to IBM's green consulting services arm (aka IBM's business strategy consulting practice) to help it integrate the idea of sustainability into its corporate operations. The focus will go beyond the company's impact on the environment; it will...
- Tags: Sustainability, Consulting Service, Consulting, IBM Corp., Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Heather Clancy
- Blog posts 2008-10-11
- Entellium's lost millions
- Larry Dignan outlines the main points of the Entellium fraud. Regardless of the final outcome, there are three glaring questions: How did the CFO and CEO overstate revenues across THREE financial years by a factor of four to five times without someone noticing the obvious problem of...
- Tags: Entellium, Board, Compliance, Corporate Governance, Financial Accounting, Business Operations, Corporate Law, Finance, Dennis Howlett
- Blog posts 2008-10-10
- Print this: Actually, please don't, but DO think about why printers should get more airtime in green tech discussions
- I was talking to someone within the past couple of months (I honestly can't remember who right now, sorry) who made a pretty profound statement that seems pertinent in the context of this post. I had just admitted, somewhat shamefacedly, to my ongoing addiction to printing out my notes, presentations...
- Tags: Green Technology, Printing, Printers, Document Management, Hardware, Peripherals, Enterprise Software, Software, Finance, Managerial Accounting, Heather Clancy
- Blog posts 2008-10-10
- Live Services as Microsoft's consumer Web platform
- It's been tricky keeping separate all of the "layers" in the Microsoft cloud strata. One of those layers, Live Services, has been especially amorphous. But now Live Services is a little clearer, thanks to a new Web site detailing an upcoming series of Microsoft events. by Mary Jo Foley
- Tags: Web, Microsoft Corp., Live Platform, Channel Management, Marketing, Mary Jo Foley
- Blog posts 2008-10-10
- My three cents: Verizon's text fee could cripple SMS services
- Verizon Wireless dropped a bomb today on companies that send content over SMS text messaging systems. Techmeme Effective Nov. 1, companies that send messages and other notifications to Verizon Wireless customers via SMS text message - that's everyone from Google to Twitter to startups like alerts.com - could be forced...
- Tags: Fee, Verizon Communications Inc., Text Messaging, Messaging, SMS, Verizon Wireless, Twitter, Text Messaging/SMS/MMS, Telephony, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking, Sam Diaz
- Blog posts 2008-10-10
- Microsoft's 'conceptual touch designs'
- I've written from time to time about Apple and their rumoured tablet devices, applications for tablet PC's, multi-touch and Surface, and all those touchy-feely concepts we've been hearing about, but when do we get to actually see them? Microsoft has recently kicked forward their Software+Services, which for...
- Tags: Tablet PC, Microsoft Corp., Tablets, Notebooks, Hardware, Notebooks & Tablets, Zack Whittaker
- Blog posts 2008-10-10
- NSA and phone sex: Eavesdroppers listened to intimate conversations
- Military linguists have come forward to say that the intelligence services routinely listened in on Americans overseas calling home and on the communications of non-suspect groups like the Red Cross. And, they say, they listened in and even transcribed couples' phone sex, The New York Times reports. ...
- Tags: Phone, Phone Sex, Telecom & Utilities, Richard Koman
- Blog posts 2008-10-10
- The elephant in the room: SOA and the economy
- We've all been distracted by events in the economy over the past few weeks, and let's face it, it makes for a very large elephant in the room when we talk about SOA. All debates about REST, SOAP, Java, .NET, JSON, ESBs, WOA won't mean a thing...
- Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2008-10-10
- ISP snoops slink away: Adzilla quits US market
- The bottom is falling out of the market for spying on Internet users. Adzilla says it is leaving the North American market to focus on a part of the world with a seemingly limitless appetite for snooping – Asia. Adzilla's home page says: ...
- Tags: Privacy, Internet Service Provider, Adzilla, Internet Service Providers (ISPs), Government, Security, Internet, Richard Koman
- Blog posts 2008-10-10
- Is Google working on the synchronization problem?
- ReadWriteWeb has a post up about the fact that Zoho has added offline access to Zoho Mail using Gears. Zoho continues to do a really good job of innovating when it comes to Ajax-based RIAs. They were very early to the game in creating offline support for Zoho Docs before...
- Tags: Google Inc., Rich Internet Application, Microsoft Corp., ReadWriteWeb, Zoho Mail, Ryan Stewart
- Blog posts 2008-10-10
- Wall Street: MSFT should buy Yahoo, consider RIM
- A Wall Street investor has suggested that the stars may be aligned just right for Microsoft to make another run at Yahoo, this time for $22 per share. Investment fund Mithras Capital, which owns more than 1.9 million shares, or 0.14 percent, of Yahoo, said Microsoft has a window of...
- Tags: Research In Motion Ltd., Yahoo! Inc., Microsoft Corp., MSFT, Financial Accounting, Search, Advertising & Promotion, Handhelds, Finance, Marketing, Hardware, Sam Diaz
- Blog posts 2008-10-10
- Forrester: Credit crunch may freeze tech services projects
- Forrester Research in a report is confirming that the credit crunch is beginning to hit technology services firms. The extent of the damage is unclear, but IBM's lower-than-expected third quarter revenue its earnings are stronger than expected may indicate something worse is afoot. Forrester's...
- Tags: Service Provider, IBM Corp., Forrester Research Inc., Business Services, Financial Accounting, Finance, Larry Dignan
- Blog posts 2008-10-10
- Facebook: Revenue plan by 2011; Growth is key for now.
- Facebook CEO Mark Zuckerberg says he's more focused on growing the social networking site than he is in finding a way to monetize it - at least for now. In a Q&A interview with German blog Netzökonom, Zuckerberg has basically given himself and the company three years to come up...
- Tags: Revenue, Facebook, Mark Zuckerberg, Social Networking, Operational Accounting, Online Communications, Marketing, Advertising & Promotion, Finance, Sam Diaz
- Blog posts 2008-10-09
- Where open source will be sucked into the downdraft
- Where open source will be sucked into the downdraftPure play open source is not going away ...... bad business models are.I've run a pure play open source company for seven years and expect to be around for many more. We have a unique business model called "spend less than you...
- Tags: Pure-play open source, open source, downdraft, economic downturn
- Discussion threads 2008-10-09
- H-1B visas rife with fraud, worker mistreatment
- H-1B visas rife with fraud, worker mistreatmentWell, Duh.....Anyone working in the tech field can provide many examples of this activity. The financial services company where I work is almost completely outsourced to Indian vendor company workers, over here on H-1B's. Additionally, many of us here have trained the very people...
- Tags: Recruitment & Selection, Litigation, Outsourcing, H-1B, worker mistreatment, mistreatment, job, worker, fraud
- Discussion threads 2008-10-09
- Apple's $800 notebook - Winners and losers
- Apple's $800 notebook - Winners and losersYou left out Apple as a choiceI think this will appeal more to the people who where allready going to purchase an Apple laptop then a less expensive Dell or HP.It may hurt Apple a bit in that the margins I would imagine, will...
- Tags: Notebooks, Apple Mac OS X, Operating systems, Apple Inc., notebook, OEM, Microsoft Corp., Apple Macintosh
- Discussion threads 2008-10-09
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