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	<title><![CDATA[financial services company Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/financial+services+company.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to financial services company]]></description>
	<s:counts start="0" returned="16" found="16" />
	<language>en-us</language>
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		<title><![CDATA[Fast-Moving Financial Services Company Masters Change Management With MBG Provisioning]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1143051]]></link>
		<description><![CDATA[With thousands of retail branch locations all over the United States, this financial services company needed an efficient way to order and change voice and data services. To accelerate the process of opening new locations and getting them up and running on its network it needed an automated provisioning system...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/provisioning.html"><![CDATA[Provisioning]]></category>
		<category domain="http://updates.zdnet.com/tags/at%2526t+corp..html"><![CDATA[AT&T Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/mbg+expense+management.html"><![CDATA[MBG Expense Management]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/change+management.html"><![CDATA[Change Management]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">T</category>
		<category domain="tickers">T</category>
	</item>
	<item>
		<title><![CDATA[A Financial Services Company Uses Progress Actional for Web Service Control, Better Governance, and Distributed SOA Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=882797]]></link>
		<description><![CDATA[To fully leverage the SOA investment the U.S. financial services company wanted to expand access to local IT centers and to retool its infrastructure for better long-term manageability. The existing infrastructure lacked runtime service management and a registry/repository for SOA governance. As a result, corporate IT developers had no way...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Mon, 03 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/progress+software+corp..html"><![CDATA[Progress Software Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/web+service.html"><![CDATA[Web Service]]></category>
		<category domain="http://updates.zdnet.com/tags/soa.html"><![CDATA[SOA]]></category>
		<category domain="http://updates.zdnet.com/tags/actional+corp..html"><![CDATA[Actional Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-Oriented Architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web Services]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
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		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PRGS</category>
		<category domain="tickers">PRGS</category>
	</item>
	<item>
		<title><![CDATA[Time Is Money: Managing the Performance of Financial Trading Applications]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1019185]]></link>
		<description><![CDATA[Trading activity between exchanges, brokerage firms, hedge funds, and other financial services companies is a core component of the world economy. With trillions of dollars traded annually on the NASDAQ alone, financial services companies are investing heavily in optimizing electronic trading applications and infrastructure, with the aim of providing nearly...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Fri, 04 Jul 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/performance.html"><![CDATA[Performance]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/netqos.html"><![CDATA[NetQoS]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+accounting.html"><![CDATA[Financial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Measuring TCO at a Leading Financial Services Provider]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=925813]]></link>
		<description><![CDATA[A regulated financial services provider, Amvescap must carefully safeguard company and client data. The company must also retain records of email and instant messaging transactions for seven years, and be able to respond quickly to questions about mail flow. The company also needed to protect itself from viruses, ensure compliance...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 18 Oct 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/tco.html"><![CDATA[TCO]]></category>
		<category domain="http://updates.zdnet.com/tags/ironport+systems+inc..html"><![CDATA[Ironport Systems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/amvescap.html"><![CDATA[Amvescap]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail+servers.html"><![CDATA[E-mail Servers]]></category>
		<category domain="http://updates.zdnet.com/tags/instant+messaging.html"><![CDATA[Instant Messaging]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Master Customer Data Integration: Regulatory Compliance Meets Revenue Generation in Financial Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=311060]]></link>
		<description><![CDATA[All banking, insurance, and capital markets firms face regulatory requirements for managing their master customer data, yet few have taken advantage of this authoritative source of information for new revenue generation.  However, that's beginning to change, as a growing number of firms are recognizing the potential of using their...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Thu, 27 Sep 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/revenue.html"><![CDATA[Revenue]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/regulatory+compliance.html"><![CDATA[Regulatory Compliance]]></category>
		<category domain="http://updates.zdnet.com/tags/data+integration.html"><![CDATA[Data Integration]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Financial Services Company Uses Latest Technology to Protect IP and Lower TCO]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=337661]]></link>
		<description><![CDATA[Allco Finance Group is a publicly listed global financial services company based in Sydney, Australia. It specializes in structured asset finance, funds management and debt funding and employs over 300 people worldwide. Allco wanted to increase the productivity of its highly mobile workforce and improve protection of company data. Allco...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Fri, 01 Jun 2007 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/ip.html"><![CDATA[IP]]></category>
		<category domain="http://updates.zdnet.com/tags/tco.html"><![CDATA[TCO]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce.html"><![CDATA[Workforce]]></category>
		<category domain="http://updates.zdnet.com/tags/allco+finance+group.html"><![CDATA[Allco Finance Group]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/recruitment+%2526+selection.html"><![CDATA[Recruitment & Selection]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
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		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[PKWARE Case Study: Financial Services Provider #4]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1151795]]></link>
		<description><![CDATA[The company is a global payment and financial services company, conducting business in two primary segments. One segment provides money transfer services, money orders, and bill payment services to consumers. The challenge was to securely exchange data via FTP and retain compression capabilities while adding a cross-platform security solution. It...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 22 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/bill+payment.html"><![CDATA[Bill Payment]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/pkware.html"><![CDATA[PKWare]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Pkware Case Study: Financial Services Provider #8]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1167825]]></link>
		<description><![CDATA[The client is one of the world's leading financial services providers. In addition to its strong presence in the UK, the company has offices in Europe, United States, and Asia and works with over 1,500 partners throughout the world. The challenge was securely exchanging sensitive data with business partners. The...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 22 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/pkware.html"><![CDATA[PKWare]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Pkware Case Study: Financial Services Provider #12]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1167833]]></link>
		<description><![CDATA[The client is a major American financial services company whose products include those within consumer, corporate, and investment banking, as well as global wealth management, investment research, and private equity. The company holds over 200 million customer accounts in more than 100 countries. The challenge was encrypting sensitive data placed...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 22 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[Financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
		<category domain="http://updates.zdnet.com/tags/pkware.html"><![CDATA[PKWare]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/investment.html"><![CDATA[Investment]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[New pump and dump scheme]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-11744-0.html?forumID=1&threadID=24785&messageID=465899&start=0]]></link>
		<description><![CDATA[New pump and dump schemeSecurity Breeches Lead to Customer AttritionI will assume that the Investment Dealer's Association of Canada is monitoring and taking action when they suspect that an investor's account is being compromised. With that assumption, notifying invester customers is appropriate, so that the customer can be alert to...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 31 Aug 2006 08:24:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/phishing.html"><![CDATA[Phishing]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+planning.html"><![CDATA[Financial Planning]]></category>
		<category domain="http://updates.zdnet.com/tags/e-business%252fe-commerce.html"><![CDATA[E-business/E-commerce]]></category>
		<category domain="http://updates.zdnet.com/tags/cyberthreats.html"><![CDATA[Cyberthreats]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial services]]></category>
		<category domain="http://updates.zdnet.com/tags/richard.html"><![CDATA[Richard]]></category>
		<category domain="http://updates.zdnet.com/tags/association+of+canada.html"><![CDATA[Association of Canada]]></category>
		<category domain="http://updates.zdnet.com/tags/investment+dealer.html"><![CDATA[Investment Dealer]]></category>
		<category domain="http://updates.zdnet.com/tags/online+trading.html"><![CDATA[online trading]]></category>
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		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[security]]></category>
	</item>
	<item>
		<title><![CDATA[5 Strategies to Deliver World Class Customer Service in Financial Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=315470]]></link>
		<description><![CDATA[Financial Services providers can significantly improve their competitive position, acquire more new customers, retain their profitable existing customers and manage their costs more effectively by offering World Class Customer Service in their Contact centres. Providing World Class Customer Service cannot be achieved by simply employing the best contact centre staff...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/nortel+networks+corp..html"><![CDATA[Nortel Networks Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
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		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">NT</category>
		<category domain="tickers">NT</category>
	</item>
	<item>
		<title><![CDATA[Financial service providers to spend $65.7 mln on IT in 2005]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=8980]]></link>
		<description><![CDATA[US financial service providers FSPs are expected to spend $65.7 mln on IT services in 2005, however less than 30% of FSPs will outsource any strategic projects by the end of 2006, according to Gartner.]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 19 Sep 2005 07:10:01 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial.html"><![CDATA[financial]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[financial service]]></category>
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		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[financial services company]]></category>
	</item>
	<item>
		<title><![CDATA[Architecture for Customer Relationship Management Approaches in Financial Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=239003]]></link>
		<description><![CDATA[The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted Customer Relationship Management CRM implementation projects. This paper presents a framework for the analysis of CRM approaches in financial services companies. Building on previous research and using comprehensive literature research, the authors develop...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Wed, 08 Dec 2004 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/financial+service.html"><![CDATA[Financial Service]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services+company.html"><![CDATA[Financial Services Company]]></category>
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		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/financial+services.html"><![CDATA[Financial Services]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
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	</item>
	<item>
		<title><![CDATA[Major Financial Services Company Turns Around Its Fortunes With Automated Loan Processing Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=286779]]></link>
		<description><![CDATA[As the nation's third largest service provider of nonprime residential mortgages, Large Financial Services Company makes its money by expeditiously handling loan payments to transform them into performing assets for the financial institutions that own the mortgages. The company wanted to provide greater manageability of external data sources, eliminate data...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/payment+processing.html"><![CDATA[Payment Processing]]></category>
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		<category domain="http://updates.zdnet.com/tags/ibm+corp..html"><![CDATA[IBM Corp.]]></category>
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		<title><![CDATA[Major Financial Services Company Integrates Financial Systems to Meet Users' Needs]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=286822]]></link>
		<description><![CDATA[A major financial services company is a global leader in hedge fund management services, performing a complete range of accounting, administration, shareholder and corporate services to hedge funds and collective investment schemes. Seeking a solution for integrated communications with its clients and partners, the financial services company chose an Enterprise...]]></description>
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		<category domain="http://rss.financialcontent.com/stocksymbol">IBM</category>
		<category domain="tickers">IBM</category>
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		<title><![CDATA[Financial Services Company Improves Productivity With Self-Service Solutions From Avaya and Viecore]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=291830]]></link>
		<description><![CDATA[A leading financial services company provides branded credit cards to consumers and retailers in 39 countries around the world. The company relied on a Dual-Tone Multi-Frequency-driven, antiquated IVR system to handle the influx of approximately 90 million calls received in its contact centers each year. The company wanted to increase...]]></description>
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