financial performance

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The Analysis of the Telecommunications Sector by the Means of Data Mining Techniques

Nowadays, the Internet comprises of huge amount of electronic information concerning different companies' financial performance. This amount greatly exceeds the capacity to analyze it, the problem being that one often lack tools to quickly and accurately process these data. DM techniques are interesting mechanisms that can be applied to rapidly...

Tags: Technique, Data Mining, Financial Performance, Analysis, University Of Bucharest, Telephony, Productivity, Telecom & Utilities, Telecommunications, Networking

White papers 2006-12-30

Additional Resources

Arguing About the Collaboration Toolkit: Cisco's Enterprise Collaboration Platform

In the aftermath of last week's San Francisco Enterprise 2.0 conference there's been some lively debate about what constitutes '2.0', including some great comments on my previous post. Meanwhile Cisco have literally just announced their Enterprise Collaboration Platform, which will be broad set...

Tags: Collaboration, Enterprise 2.0, Cisco Systems Inc., Tool, Productivity, Oliver Marks

Blog posts 2009-11-08

Best Practices for Translating Customer Satisfaction into Revenue

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices...

Tags: Revenue, Customer Satisfaction, Best Practice, Product Marketing, Marketing

White papers 2009-11-06

Business Functions 1.53 (Windows)

This Excel add-in has 500+ high-performance functions and is a comprehensive toolkit for business planning and analysis. It is designed to make financial models such as business plans and budgets faster to build, less error-prone, and easier to understand and maintain. It does this through integrated families of functions, in...

Tags: High-performance, Microsoft Windows, Business Functions, Microsoft Excel, Microsoft Office, Leadership, Office Suites, Software, Management

Software downloads 2009-11-06

News to know: Microsoft store; Domain names; Blackberry Storm2; VoIP; Android

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage.: Robin Harris: A visit to Microsoft's first store Zack Whittaker: Web addresses to extend to non-English languages...

Tags: Data Center, Dana Blankenhorn, Mary Jo Foley, RIM BlackBerry, Microsoft Corp., Adrian Kingsley-Hughes, Domain Name, Sam Diaz, Data Centers, Sales Strategy, Telephony, VOIP, Storage, Telecommunications, Hardware, Data Management, Sales, Networking

Blog posts 2009-11-02

Proactime Pro 11.52 (Windows)

Proactime Pro--efficient and intuitive time planning and scheduling software. In today's hectic world, you cannot afford losing a single minute. Although it does sound like a cliche, reality proves that it may not be too far from the truth. Meetings, goals, appointments, interviews, documents to be prepared, mail to be...

Tags: Knowledge, Microsoft Windows, ProacTime, Proactime Pro, Time Management, Strategy, Productivity, Management

Software downloads 2009-11-01

NASDAQ Portfolio Manager for iPhone 1.0 (Mobile)

NASDAQ Portfolio Manager for iPhone gets the real-time last sale data, stock quotes, and the latest financial information. NASDAQ Portfolio Manager for iPhone is the essential tool for tracking your favorite stocks, providing quick and easy access to real-time last sale data directly from the source. NASDAQ Portfolio Manager for...

Tags: Apple iPhone, Mobile, Stock, Nasdaq Stock Market Inc., Investment, Smart Phones, Finance, Consumer Electronics, Personal Technology

Software downloads 2009-10-28

SAP regaining its mojo?

Earlier today at SAP TechEd Vienna, Jim Hageman Snabe, SAP senior vice president in charge of products said: "Business ByDesign will be multi-tenant." It was almost a throw away line in a broad conversation discussing SAP's slow conversion to all things SaaS and cloud computing. I...

Tags: Blade, SAP AG, Operational Planning, Blade Servers, Utility Computing, Roi/Tco, Servers, Business Operations, Hardware, Finance, Managerial Accounting, Dennis Howlett

Blog posts 2009-10-27

The 10 Worst Practices for Technical Support and How to Overcome Them

Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed more by worst practices: self-inflicted wounds caused by short-term thinking. This white paper explores 10 of the "worst practices" that are common to customer support operations, including how...

Tags: Practice, NTRglobal, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software

White papers 2009-10-23

Live Webcast: Are your PCs ready for Windows 7?

Many companies will begin migrating to Windows 7 in 2010. Yet some companies have slowed their PC refresh rate during the last year, leaving them with an older PC fleet. Intel and Lenovo experts will review the true costs of older PCs on the bottom line and why...

Tags: Webcast, PC, Intel Corp., Microsoft Windows 7, Desktops, Microsoft Windows, Hardware, Operating Systems, Software

Webcasts 2009-10-20

Future ERP

Brian Sommer's provocative post that juxtaposes SAP's technology thinking around the 'old' and 'new' worlds provides insights into something SAP was talking about last year - the two speed world of ERP. At the back end there is still plenty to do, hardening applications, winkling out recurring bugs...

Tags: Innovation, Salesforce.com Inc., Financial, SAP AG, ERP, Brian Sommer, Brian, S-curve, Cloud Infrastructure, BRP, Cloud Computing, Virtualization, Enterprise Software, Hardware, Software, Dennis Howlett

Blog posts 2009-10-19

Ellison's keynote: Linux, Exadata, the Governator and more

Oracle CEO Larry Ellison took the stage for the final keynote at Oracle OpenWorld 2009 today - an afternoon session that followed lunch and got off to a rough start when Infosys CEO Kris Gopalakrishnan who was scheduled to speak after Ellison came on stage first and spent 45 minutes...

Tags: Oracle Corp., Larry Ellison, IBM Corp., Ellison, Fusion, Linux, UNIX, Operating Systems, Open Source, Software, Sam Diaz

Blog posts 2009-10-14

Seven ways companies go wrong with SOA

Remember, SOA is a journey, not a quick overnight fix. It's a transformative process that your organization will follow for the long run. A few years back, I put together a list of where companies appeared to be steering in the wrong direction in terms of...

Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick

Blog posts 2009-09-30

Salesforce.com and CODA hook up

Salesforce.com and CODA (via its parent Unit 4 Agresso) are hooking up to create FinancialForce.com. While financial details of the arrangement were not revealed, Salesforce.com is a minority stakeholder in the new company. From the blurbs: The CODA 2go team and products have transferred to FinancialForce.com, which will...

Tags: Salesforce.com Inc., CODA, FinancialForce.com, Sales Force Management, Sales, Dennis Howlett

Blog posts 2009-09-30

If open source were a monopoly

As always thoughtful, Dana. But there's a related problem..Open Source projects are notoriously bad a promoting the unpopular decisions. As such you can see open source as a form of populism.If someone wants to do a clean break - the sort of break which move technology forward - you will...

Tags: Open Source Project, open source, fork, Linux

Discussion threads 2009-09-29

Dataram storage appliance squeezes more out of storage infrastructure

At more than 40 years old, Dataram certainly isn't a technology start-up, but the memory company has come up with a new approach to storage optimization that could help midsize companies squeeze out more performance from their existing devices. The technology, called XcelaSAN, is an appliance that...

Tags: XcelaSAN, Storage, Hardware, Heather Clancy

Blog posts 2009-09-28

VMware to step up data center automation game

ResponseThis is great news for the IT world. These tools will greatly improve the efficiency and effectiveness of virtual environments. And VMware is smart to focus on automation. They understand better than anyone that automation is the key to virtualization and then cloud computing.Without it, you?re not likely...

Tags: Server virtualization, Virtualization, VMware Inc., game, automation, provisioning, virtual server

Discussion threads 2009-09-27

Intel: 32nm is just the beginning

Intel hasn't released its 32nm Westmere processors yet, but executives spent the first day of the Intel Developer Forum IDF talking about technology even farther down road. In his keynote, executive VP Sean Maloney gave a glimpse of a desktop running Sandy Bridge, the new microarchitecture that comes after Westmere,...

Tags: Graphics, Intel Corp., Chip, GPU, Westmere, Sandy Bridge, Process Technology, Larrabee, Semiconductors, Processors, Hardware, Components, John Morris

Blog posts 2009-09-23

Using green IT to meet corporate sustainability goals. Deloitte offers tips in Webinar.

Wondering how to get your chief executive to buy more into technology's role in helping reduce energy consumption or in managing environmental initiatives? Deloitte Consulting recently hosted a seminar called "Competing in the Low-Carbon Economy: The Essential Dialogue Between the CIO and the C-Suite. Its goal was...

Tags: Sustainability, Deloitte LLP, Webinar, Green IT, Heather Clancy

Blog posts 2009-09-22

Why I Can Never Be Exclusive to Linux and Open Source on the Desktop

It uses WINEBut I've noticed a number of performance issues and stability problems with it.ActuallyAs far as I've ever able to tell there's no practical difference between Picasa on Windows and Linux. StevenActually, it uses WineLib, so that it is more like a native application.But there are still all the...

Tags: UNIX, Operating systems, open source, desktop, Linux, Microsoft Windows

Discussion threads 2009-09-20