finance organization

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Finance Organization Standardizes Call Center Operations With Avaya and Cleo Self-Service Solution

A large international consumer finance organization was planning to launch an integrated voice and CTI application to all of its call centers, worldwide. The finance organization needed to implement a standardized, yet flexible, integrated voice and Computer Telephony Integration CTI application for its call centers worldwide. As a solution the...

Tags: Call-center, Avaya Inc., Finance Organization, Call Centers, Financial Accounting, Telephony, Customer Relationship Management (CRM), It Operations, Finance, Networking, Enterprise Software, Software

Case studies

Additional Resources

Facebook hires former Genentech exec as CFO

Facebook today announced the hiring of David Ebersman, the former executive vice president and chief financial officer CFO of Genentech, as the company's chief financial officer. He won't join the company until September. Techmeme Back in March, the company started the search for a new CFO before...

Tags: Facebook, Genentech Inc., CFO, Real Estate, Financial Accounting, Personal Finance, IPO, Business Operations, Finance, Financial Services, Sam Diaz

Blog posts 2009-06-29

Intel urges SMEs: Don't delay PC refresh

Intel urges SMEs: Don't delay PC refresh wow companies want you to buy stuff from them...details at 11I'd be interested in knowing how they arrived at the correlation between......older PCs and malware. I can't see why an older system would be any more likely to get malware than a brand...

Tags: SMB/SME, Cyberthreats, Intel Corp., small and medium enterprise, PC Refresh, PC

Discussion threads 2009-06-29

The media is dead. Long live the media

The media is dead. Long live the mediaInteresting comment about ads.Jeremy,I found your rejection of TV due to advertising very interesting, considering the revenues of your employer (and I presume your salary?), are utterly dependent on the same model.I would like the option of ad-free content. I understand that ads...

Tags: TVs, Advertising & Promotion, ghosting, advertisement, ad-free content, media, TV, Godzilla

Discussion threads 2009-06-23

iCash 5.4.3 (Windows)

iCash is a software intended to control your personal finances, keeping track of incomes, expenses, credits, debts and Banks transactions for you. As simple as creating the accounts you need and move money between them. You don't even need to know about accounting or even care about it. Your finances...

Tags: Bank, Accounting, Transaction, Income, Microsoft Windows, Maxprog, iCash, Personal Finance, Operational Accounting, Financial Services, Finance

Software downloads 2009-06-16

iCash X 5.4.3 (Mac)

iCash is a software intended to control your personal finances, keeping track of incomes, expenses, credits, debts and Banks transactions for you. As simple as creating the accounts you need and move money between them! You don't even need to know about accounting or even care about it! Your finances...

Tags: Account, Bank, Accounting, Apple Macintosh, Income, Maxprog, iCash, Operational Accounting, Personal Finance, Financial Services, Finance

Software downloads 2009-06-16

The CIO is dead (long live the CIO)

The CIO is dead long live the CIOinteresting viewBoard members equate to stock-options; reducing it by one equates to more of the pot to go around: most board members and COO/CFO's would just love to relegate IT CIO to the 'mere utility' bucket. But comparing 115/230VAC to an IT...

Tags: Corporate governance, information technology, board

Discussion threads 2009-06-03

The CIO is dead (long live the CIO)

TechRepublic's Patrick Gray takes on the changing role of the CIO, writing that a C-level position for IT will no longer be warranted unless it evolves beyond the operational, shared-service mentality. You can find more posts like this on TechRepublic's IT Leadership blog. With the...

Tags: CIO, Role, Information Technology, Technology, Service, C-level, Strategy, Management, Larry Dignan

Blog posts 2009-06-03

HIPAA remains the EMR deterrent

HIPAA remains the EMR deterrentFirst off.. its no longer called EMR.. its called EHR.. and oh the holesHIPAA is not the reason EHR is not being adopted quicker. Its money. Many of the software EHRs already have built in encryption for communication(no external devices needed!) and secondly HIPAA,...

Tags: Regulatory compliance, Regulations, Insurance, HIPAA, goverment, eHR, EMR

Discussion threads 2009-05-18

Who will pay to fix the Internet's Interstates?

Who will pay to fix the Internet's Interstates?Obama will print more money....ntsimple solutionJust make proprietary software vendors pay a percentage of the sales on their products to an Internet fund.It's their software that benefits from the internet and also is hogging the bandwidth. I think I see the problem.They never...

Tags: Document management, Internet, Obama, Bush, printing

Discussion threads 2009-05-15

Personal Finance Control 2.0.1 (Windows)

Personal Finance Control or PFC for short is not designed to be used by any home user but only for personal financial control of the user's household. The correct control of personal finances are non different as for any organization. Finances cannot be controlled if you do not know your...

Tags: Expenditure, Budgeting, Microsoft Windows, UWJ-Soft, PFC, Personal Finance, Financial Accounting, Finance

Software downloads 2009-05-02

iLook Social and Outlook 3.7 (Windows)

iLook is Outlook plug in that helps you organize your Outlook folders and connects you to your friends and information from facebook, Skype. Super fast search engine that searches for text in email body ,subject and inside document attachment for type pdf, Word, Excel, PowerPoint, text, html. Review a person...

Tags: Microsoft Outlook, Skype Technologies S.A., Microsoft Windows, iLook, E-mail, Online Communications

Software downloads 2009-05-02

IT security still has 'perilous gaps of risk': RSA

IT security still has 'perilous gaps of risk': RSAIT Security Firms do have to cooperateBut until they are working for 'non-profit' I don't really see them doing that. It's all about the money, and keeping their best virus and other bad thing detection schemes to themselves is simply business as...

Tags: Strategy, SECURITY, PCSRF, information technology, IT security, ITGI, RSA Security Inc.

Discussion threads 2009-04-22

Calgary Co-op Expands Human Resource Solutions to Further Drive Efficiency and Transparency

Calgary Co-op wanted to leverage existing human resources and financial solution investments and to deliver on strategic vision and increased productivity of employees to drive continued profitable revenue growth. The challenge was to simplify and rationalize the IT landscape and articulate and quantify a business case to support additional IT...

Tags: Human Resources, Oracle Corp., Calgary Co-op

Case studies 2009-04-01

Need for Effective Exposure Management

Challenging market dynamics are forcing banks to assess their exposure and the impact on the P&L. To be able to realistically gauge the magnitude of exposure, an organization will have to move beyond siloed limits and collateral management that exists at an application level. Today, banks do not have an...

Tags: Exposure, Financial Services

White papers 2009-04-01

Note to CFO: play nice with HR

A post in CFO.com by Rutgers University's Richard Beatty entitled:Memo to CFOs: Don't Trust HR, followed by a post at Gartner blogs: CFOs Should Trust HR, But Do Have Reasons To Be Wary was my cue to renew acquaintance with Gartner analyst and post author Jim Holincheck. ...

Tags: Human Resources, Jim Holincheck, Goodness, Dennis Howlett

Blog posts 2009-03-12

The 10 biggest mistakes IT managers make

Guest post: Certain common IT management mistakes can make you less effective, hamper your career advancement, and even jeopardize your job. Executive coach Joey Smith has spent years working with IT management and he put together this list of the mistakes he’s seen most often. For more posts like this...

Tags: Job, IT Administration, Information Technology, IT Manager, Personal Development, Strategy, Management, Larry Dignan

Blog posts 2009-03-12

From Chapter Four: The Unix and Open source Culture

This is the 40th excerpt from the second book in the Defen series: BIT: Business Information Technology: Foundations, Infrastructure, and Culture Roots (1) Almost everything you really need to know about Unix or Unics as it was first known and the open source movement can be gleaned from...

Tags: Open Source, Multics, UNIX, Operating Systems, Software, Paul Murphy

Blog posts 2009-03-06

'Business-IT alignment' is dead... whatever it was

Long the subject of countless articles, blogs, and seminars: Do IT folks "get" the business? How do we achieve "business-IT alignment"? Perhaps its time to put this tired argument to rest. IT folks not only "get" the business, they are the business. The business...

Tags: Information Technology, Business, Fred Cummins, Strategy, Service-Oriented Architecture (SOA), Management, Web Services, Enterprise Software, Software, Joe McKendrick

Blog posts 2009-02-26

MembershipPro Finance 7.02 (Windows)

A complementary application to MembershipPro for complete financial management by churches, synagogues, and clubs. Integration with the MembershipPro database associates members with contributions and pledges. Full financial support including income, contributions, pledges, dues and expenses. Powerful and flexible finance reporting shows expenses and income for up to 5 years of...

Tags: Accounting, Financial, Pledge, Income, Microsoft Windows, Coon Creek Software, Operational Accounting, Financial Management, Personal Finance, Financial Accounting, Financial Services, Finance, Financial Planning

Software downloads 2009-02-11