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- Fiducia Enhances Banks' Responsiveness With IBM Content Management Solution
- Read this IBM case study to learn how Fiducia, a full service IT provider supporting the financial services industry, solved its member banks' content management challenges. The case study highlights the problems that were preventing Fiducia's members from responding in a timely manner to customer inquiries and explains how the...
- Tags: Bank, Case Study, IBM Corp., Fiducia, Content Management, Web Technology, Financial Services, Enterprise Software, Software
- Case studies 2004-05-18
Additional Resources
- Fiducia Banks on Standardizing With HP BladeSystem and Linux
- Fiducia IT AG is one of the largest information technology service providers to several banks in Germany. In their former environment, Fiducia relied on other technology vendors for mainframe and open-system applications, including Linux. Fiducia had HP hardware integrated into their former IT infrastructure; however, it was underdeveloped. The company...
- Tags: Bank, Hewlett-Packard Co., Linux, Banking, Strategy, Financial Services, Operating Systems, Software, Management
- Case studies
- IT Services Company Banks on Power of mySAP Customer Relationship Management
- Fiducia IT AG, based in Karlsruhe, Germany, is the largest IT service company for cooperative banks across Germany. The company wanted to boost sales and reduce costs. The challenge was to improve customer relationships and improve the quality of customer Data. The company decided to replace its heterogeneous customer service...
- Tags: Bank, mySAP, Customer Service, Germany, IT Services, Information Technology, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Product Marketing, Software, Marketing
- Case studies
- The Full-Service IT Provider Controls Its Business With SAS Financial Intelligence
- With some 3,450 employees, FIDUCIA is one of the largest full-service IT providers in Germany. The core business of the Karlsruhe-based company is providing IT services to 811 offices of Volksbank and Raiffeisenbank, the central institutes and companies in the cooperative financial association Genossenschaftlicher FinanzVerbund and private banks. The FIDUCIA...
- Tags: Financial, Information Technology Company, SAS Institute, FIDUCIA Group
- Case studies
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