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Fortune 500 Series: FedEx delivers success through social media

What BSI wonder how much less their shipping costs would be if they didn't waste money on this so-called "social media" nonsense.That;s the beauty of social mediaIt doesn't *have* to cost a lot. It works, it is proven. Deal with it. :)

Tags: social media, Federal Express

Discussion threads 2009-09-22

Fortune 500 Series: FedEx delivers success through social media

From multiple blogs to multiple service-oriented Twitter feeds and even community sponsorship, FedEx has made social media a priority. by Jennifer Leggio

Tags: Social Media, Federal Express, Jennifer Leggio

Blog posts 2009-09-22

Delivery Status 5.0.1 (Mac)

Can't wait for your packages to arrive? Don't waste your time checking the site constantly, just open this all-in-one delivery tracker and enter your order number or tracking number. The status will update automatically for you, and even count down the days! It also works with Growl to give you...

Tags: United Parcel Service Of America Inc., Apple Macintosh, Federal Express, Canada, Mike Piontek, E-mail, Online Communications

Software downloads 2009-09-22

FedEx Extends Access to Shipping Services for Increased Customer Productivity and Loyalty

FedEx, the global shipping giant, found success in making shipping easy and straightforward for customers. But ever-present competition meant that the company needed to find additional ways to bring value to customers, especially small businesses that generally don't have dedicated shipping departments. Seeking to extend its reach beyond traditional brick-and-mortar...

Tags: Microsoft Access, Federal Express, Groupware, Collaboration, Microsoft Office, Enterprise Software, Software, Office Suites

Case studies 2009-08-01

PSA: Print your resume for free at FedEx Office, tomorrow only

PSA: Print your resume for free at FedEx Office, tomorrow onlyResume-quality paper?Don't waste time with fancy paper -- companies just want something that will scan well.

Tags: FedEx Office, PSA, Federal Express

Discussion threads 2009-03-10

PSA: Print your resume for free at FedEx Office, today only

FedEx Office today announced that it will host "FedEx Office Free Resume Printing Day" today, March 10, 2009, offering to print up to 25 copies of each customer’s resume for free in "an effort to help job seekers across the nation." The one-day event will be at...

Tags: Federal Express, Document Management, Benefits, Enterprise Software, Software, Finance, Managerial Accounting, Human Resources, Andrew Nusca

Blog posts 2009-03-10

FedEx Mobile for iPhone 1.0 (Mobile)

FedEx Mobile for iPhone provides up-to-date shipment tracking information. Simply input your FedEx tracking number and you can quickly retrieve the status of your shipment. You can also personalize your view by nicknaming shipments, adding notes or creating a watch list for monitoring important shipments. Shipments that youve sent using...

Tags: Apple iPhone, Mobile, Federal Express, Digital Music, Digital Media, Advertising & Promotion, Personal Technology, Consumer Electronics, Marketing

Software downloads 2009-02-10

Online Diplomacy: the Famous Fedex Twitter/Email Exchange

You may have seen the drama this week around a social media ad agency representative whose negative Twitter message about Memphis, Tennessee was read and responded to by one of his client FedEx's employees. James Andrews, '@keyinfluencer' on Twitter, was flying into Fedex global headquarters...

Tags: Memphis, Federal Express, Twitter, E-mail, Advertising & Promotion, Digital Media, Online Communications, Marketing, Consumer Electronics, Personal Technology, Oliver Marks

Blog posts 2009-01-17

"Net neutrality" is stupid

Today's net neutrality tempest - Google: are they or aren't they? - is a marketing mistake with grave public policy implications. The mistake was law professor Tim Wu's: creating a new label when a perfectly good one is already there. "Net neutrality" is another term for "common...

Tags: Professor, Network, Network Neutrality, Federal Express, Net Neutrality, Carrier, Networking, Robin Harris

Blog posts 2008-12-16

DHL ends U.S. operations, cuts 9,500 jobs

In what may have a catastrophic effect on gadget delivery nationwide, global delivery company DHL has announced that it will be cutting 9,500 jobs and suspending domestic mailing operations. UPS, FedEx, USPS: We hope you've got enough trucks and airplanes to go around! ...

Tags: United Parcel Service Of America Inc., U.S., Job, Federal Express, DHL, DHL U.S., Recruitment & Selection, Human Resources, Workforce Management, Andrew Nusca

Blog posts 2008-11-10

FedEx Improves Customer Experience With Integrated Mapping and Location Data

Off late, FedEx, a leading shipping and printing services corporation, wanted to develop a more innovative online store locator to improve customer experience. Its existing application delivered static maps of routes to its locations but did not return information such as location type, available services, or business hours. FedEx chose...

Tags: Customer Experience, Federal Express, Customer Response, Document Management, Enterprise Software, Software, Finance, Managerial Accounting

Case studies 2008-10-01

FedEx Enhances Access for Customers With Software-Plus-Services Approach

Shipping leader FedEx wanted to provide customers with more value by integrating FedEx services directly into its customers' business applications to complement their functionality, so it decided to develop a number of applications for the 2007 Microsoft Office system. One such application, known as FedEx QuickShip, provides an easy way...

Tags: Microsoft Access, Federal Express, Microsoft Corp., Microsoft Outlook, Microsoft Office, Groupware, Office Suites, Software, Enterprise Software

Case studies 2008-08-26

OzLINK Office for FedEx 3 (Windows)

OzLINK Office for FedEx enables shipping from your Microsoft Office applications. With an intuitive single click OzLINK shares information from Outlook, an Excel spreadsheet, or an Access database with your existing FedEx Ship Manager system. Once a package is shipped, OzLINK automatically updates your Office application with detailed shipping results...

Tags: Microsoft Windows, Federal Express, OZ Development, Microsoft Office, Office Suites, Software

Software downloads 2008-07-15

FedEx Kinko's Makes Faster, More-Informed Decision After Technology Center Experience

FedEx Kinko's needed to make a decision about a solution to replace its voice-mail system. The organization visited a Microsoft Technology Center MTC for an Architecture Design Session. There, it gained in-depth product knowledge and an understanding of how a Microsoft offering could fit into its existing environment. The MTC...

Tags: Decision-making, Federal Express, Microsoft Corp., FedEx Kinko, Tools & Techniques, Management

Case studies 2008-06-01

Gallery: MacBook Air Unboxing

Yesterday was a very happy day for me. I ordered a MacBook Air (stock 1.6GHz configuration) about 30 minutes after the Macworld Expo keynote address wrapped up. I received an email confirmation gave me a "ship by" date of February 6 and an "delivers by"...

Tags: jason D. O'Grady, Apple MacBook, E-mail, Federal Express, Notebooks, Hardware, Notebooks & Tablets, Online Communications

Blog posts 2008-02-01

ShipRush for FedEx 5 (Windows)

ShipRush downloads the shipping information for completed eBay sales into an Order Manager interface on your desktop. The orders are separated between Paid, Shipped, and Waiting for Payment folders to keep your shipping organized. Just double-click on the order you want to process and a shipping form opens pre-populated with...

Tags: Order, Federal Express, eBay Inc., Z-Firm, ShipRush, Microsoft Windows, Sales Strategy, E-mail, Productivity, Operational Accounting, Operating Systems, Software, Sales, Online Communications, Finance

Software downloads 2007-09-19

IBS Package Track 1 (Windows)

With IBS Package Track, you can track packages from the United States Postal Service USPS, United Parcel Service UPS, DHL, and FedEx. It is as easy is copy, paste, click. Your results appear instantly with proper Internet connection.Great for online businesses involving shipments. This version is the first release on...

Tags: Federal Express, IBS Hosting, Internet, Microsoft Windows, Operating Systems, Software

Software downloads 2007-06-25

FCC Fines FedEx For Interfering With Local Police Signals

FCC Fines FedEx For Interfering With Local Police SignalsThis story would be interesting if......it had a response and explanation from Fedex.Not enough information suppliedSignal interference occurs daily many times, particularly in large metropolitan areas. It only gets press when police, government or aviation services are affected. The big question...

Tags: Federal government, station manager, FCC, radio, Federal Express

Discussion threads 2007-05-08

FCC Fines FedEx For Interfering With Local Police Signals

FedEx has a squeaky clean image. It is hard to imagine them running afoul of local law enforcement by interfering with police dispatching signals.But thats exactly what FedEx did in and around Riverside, California. And in a judgement announced by the FCC last Friday, FedEx is going to have...

Tags: Regulatory, General

Blog posts 2007-05-07

A customer service misadventure

A customer service misadventureThis is a story ?What a waste of time this was . It's true what other bloggers are saying , ZDNET has lost touch with IT . After reading this story I've come to the conclusion that I should be spending less time here on ZDNET ...

Tags: Desktops, Hertz Corp., PC, English John, RMA BOX, Phil, Federal Express, customer service

Discussion threads 2007-03-18