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- Stop the madness: 10 steps to kill failures
- Are you too pussy-footed to pull the plug on projects that will inevitably fail? If so, you're not alone. Whether through fear, denial, or ignorance, many organizations don't kill their doomed projects fast enough. It's a darn shame because these lousy things can drive everyone crazy while burning scarce resources....
- Blog posts 2008-07-02
- Why computers fail
- Good failure data for PCs is hard to find: who knows how many times PC users are told to reinstall Windows? But in a recent paper, Bianca Schroeder and Garth Gibson of CMU found some surprising results in 10 years of large scale cluster system failures at Los Alamos National...
- Blog posts 2008-07-01
- Bad leadership causes failed IT
- IT failures continue to plague organizations across virtually every industry. Poor business leaders who don't possess the skills needed to manage change effectively have created this mess. by Michael Krigsman
- Blog posts 2008-06-29
- Killing project vampires
- Many failing IT projects are quiet, hanging around almost indefinitely like a form of annoying background noise. These purposeless ghosts consume time and resources, perhaps fulfilling a checklist on some bureaucrat's chart, while ultimately producing little return. Such project vampires should be stabbed through the heart...
- Blog posts 2008-06-06
- 5 ways to prevent IT failure
- Rather than acknowledge their own management shortcomings, project participants often blame technology for failed IT projects. This denial commonly arises when an organization's culture uses blame, and the corresponding implicit threat of job loss, as a political weapon. Denial aside, most failures arise from poor management...
- Blog posts 2008-05-24
- 7 tips for handling post-failure communications
- There are two parts to every technology failure: the issue itself and the difficult process of explaining the problem to unhappy customers. Although technical failures are unpredictable, end-user satisfaction is usually a function of management rather than technology. Given the high stakes, it's important for all...
- Blog posts 2008-04-10
- Sales-driven IT failures
- The roots of enterprise IT failure often lie in the sales process: Sales guy promises the world to customer Customer naively believes sales guy Project fails and customer is shocked Sales-driven IT failures happen all the time, sometimes...
- Blog posts 2008-04-04
- The worst software failures are successes
- In the movies you know what's coming when the team leader suggests the group separate and some red shirt gets sent off to investigate a dark cellar by herself - and oddly enough IT project failure reviews are often exactly like going to that kind of movie. ...
- Blog posts 2008-03-27
- IT failures and social media
- Shel Israel, co-author with Robert Scoble of the influential book on blogging, Naked Conversations, recently interviewed me regarding social media and IT failures. I used the interview to consolidate my views on several IT failure-related issues. Here's a summary of the interview; the topics are Shel's, but...
- Blog posts 2008-03-17
- Three risk categories that explain IT failure
- A new white paper from Alpha Software describes three broad categories of risk that explain why software projects fail: Process failures arise when a project is "bumped off track," relative to the expected plan. If the goal of a process is to produce a specific outcome,...
- Blog posts 2008-02-14
- Researcher seeks IT failure data
- Matthew Miller, from Loughborough University in the UK, seeks respondents to a questionnaire related to IT failures. He's currently working on his dissertation: This dissertation aims to investigate the level of success within IT projects within the last 3 years. The results will then be analysed to find any...
- Blog posts 2008-02-08
- Whole Foods' perfect response to IT failure
- Whole Foods, whose forum-crazed CEO prompted an SEC investigation and overly-restrictive corporate Internet policies, has become a model for handling customer service in the wake of an IT failure. This blog often describes situations where IT failures become moneymaking opportunities for vendors. Sometimes...
- Blog posts 2007-12-23
- Agile development, early warning, Darwin, and failure
- Some IT projects are destined to fail due to haphazard planning, poor execution, or unexpected changes in the business or technical environment. Given the high incidence of failure, innovative methods for uncovering weak projects are always welcome. If discovered in time, risky projects can be fixed or killed; of course,...
- Blog posts 2007-11-25
- Complicated failures; simple causes
- Kroll Ontrack released surprising results from a survey related to business continuity planning. According to the study: [N]early half of respondents, 43 percent, said they don't believe their companies test their backup systems to ensure data can be produced if needed. Many IT projects fail because participants...
- Blog posts 2007-11-22
- End-user GPS failure - tree surgeon needed
- Project failures are usually defined in terms of technical and business impact -- non-functional systems, missed schedules, and over-run budgets. But how do failures affect users? Depending on the circumstances, the impact can be dramatic, inconvenient, or sometimes even comical, as in this story. ...
- Blog posts 2007-11-04
- Stopping failure in its tracks
- Some IT projects become a negative self-fulfilling prophecy, gaining a drive toward failure that seems inevitable. How can one interrupt this downward spiral before it's too late? In an article called Surviving Failure, Watts S. Humphrey, founder the Software Process Program of the Software Engineering Institute at...
- Blog posts 2007-10-28
- Consultants hate failure
- Two recent blog postings here and here questioned the value provided by consulting firms, stating that consultants benefit when their clients' projects fail. To counter this strong position, I invited Cydney Berry, Managing Director of Delivery Operations for BSG Alliance, to offer a response. Cydney has been...
- Blog posts 2007-10-26
- Girl's guide to project failures
- Elizabeth Harrin writes a great blog called, A Girl's Guide to Managing Projects, Trying to Stay OTOBOS... (on time, on budget, on scope). Elizabeth's perspective on project failures is practical and informative, making her blog interesting to read. Titles of several recent entries hint at her focus...
- Blog posts 2007-10-22
- ServStats (xpi)
- ServStats is a Firefox extension that lets users share statistics about Web server connectivity and diagnose network failures. When a network failure occurs, ServStats automatically conducts diagnostic tests and infers the most likely cause of failure. ServStats also communicates with remote diagnostic agents to improve the accuracy of diagnosis. In...
- Software downloads 2007-09-25
- INTERVIEW: Andrew Shimberg on failing by silence
- Project failures occur with stunning regularity across industries, technologies, and geographies. Although IT failures often appear rooted in technology, the real causes can usually be traced back to people and management, rather than to hardware or software.Andrew Shimberg has conducted substantial primary research into the underlying and root causes of...
- Blog posts 2007-08-27
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