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- Why IT can't seem to deliver measurable productivity
- Sounds like excuses to me.If it can't be shown on the bottom line, its useless.IT really needs to be aligned with business needs.From what I have heard talking with several managers, IT needs to come out out the silo and focus on delivering business needs and services. From what...
- Tags: Product marketing, Strategy, IT Operations, information technology, customer service
- Discussion threads 2009-11-11
- Deconstructing United Airlines: Where Customers are Transactions
- United Airlines: Customers are Merely Transactions If you're a loyalty marketer and look at my United profile, you find something that would make you 4.5 on a scale of 5.0 when it comes to warm and fuzzy.  You'd see hundreds of thousands of United Airlines frequent flier FF miles;...
- Tags: Customers Ltd., Mile, Customer, United Corp., United Airlines, Corporate Communications, Workforce Management, Training And Certification, Marketing, Human Resources, Paul Greenberg
- Blog posts 2009-08-20
- FCC eyes AT&T, Apple rejection of Google Voice apps (full text of letters)
- The Federal Communications Commission has launched an inquiry over AT&T and Apple's rejection of Google Voice and related applications. The FCC sent letters to all three companies (Techmeme, FCC site). The crux of the inquiry revolves around whether and how AT&T was consulted on the matter. The...
- Tags: FCC, Apple iPhone, Google Inc., Section, AT&T Corp., Apple Inc., Letter, Smart Phones, Consumer Electronics, Personal Technology, Larry Dignan
- Blog posts 2009-07-31
- Microsoft: 'We touch every piece' of auto business
- If you're a first responder, which would you prefer to use to get to the site of a car crash? Google Earth? MapQuest? If you work for OnStar, Microsoft's Virtual Earth is now the preferred choice. Last week, OnStar announced that it now uses...
- Tags: Car, Vehicle, OnStar, Microsoft Corp., Service, Ford Works, Car2Go, Andrew Nusca
- Blog posts 2009-05-21
- Emulex to Broadcom's merger overture: No thanks
- Emulex on Monday said its board has rejected Broadcom's unsolicited takeover offer at $9.25 a share. In a statement, Paul Folino, chairman of Emulex's board, said the Broadcom offer was an "opportunistic attempt" to get the company on the cheap. Emulex argued that Broadcom knew that the...
- Tags: Merger, Broadcom Corp., Emulex Corp., Proposal, Company, Corporate Governance, Data Centers, Manufacturing, Storage, Leadership, Investment, Networking, Business Operations, Corporate Law, Hardware, Data Management, Management, Finance, Larry Dignan
- Blog posts 2009-05-04
- Outrageous Comcast customer agreement - finding a contact
- Outrageous Comcast customer agreement - finding a contactThanks for the pointerI guess that if they don't respond, I'll continue to comment here on what I learn from others...Dan KYou'll never hear back from themunless you sent them numerous certified letters. I sent Comcast a few certified letters back in October...
- Tags: TELECOMMUNICATIONS, Comcast Corp., Outrageous Comcast customer agreement, Outrageous Comcast, customer agreement
- Discussion threads 2009-04-02
- How Microsoft blew the keyword business; And how you still can't count Redmond out
- How Microsoft blew the keyword business; And how you still can't count Redmond outGoogle's search is just plain better.MS and Yahoo can do what they want. But until they have a search engine that can compete with Google's they aren't going anywhere.I personally hate having only one really good...
- Tags: keyword business, Microsoft Corp., Google Inc.
- Discussion threads 2009-01-16
- The IT theme for 2009: simplify
- The IT theme for 2009: simplifyWhat's your outlook for the cloud Murph?With the dismal economic prospects, does not the cloud factor in as a means of controlling cost and simplifying? Yes?I am a registered AWS provider.Thanks Murph.Dietrich T. Schmitz[url=http://www.dtschmitz.com/dts/blog/]Linux IT Consultant[/url]Mildly Surprisedhow much I relate to this post. e.g.:"and prayed...
- Tags: Storage area networks (SAN), Storage, UNIX, Operating systems, SAN, Sun Solaris, information technology
- Discussion threads 2009-01-10
- Climate vagaries and the zdnet time machine
- Climate vagaries and the zdnet time machineInformation sources and observational dataThought I would give some information sources for the "other side" on the debate with the IPCC:The Heartland Institute's environment page: http://www.heartland.org/suites/environment/index.htmlIcecap: http://icecap.us/ BTW they have an article saying some Democrats want to delay implementation of Obama's cap...
- Tags: Relative Humidity, Gore, climate model
- Discussion threads 2008-12-13
- Transitioning NASA: Tensions high between Griffin, transition team
- Transitioning NASA: Tensions high between Griffin, transition teamHe has always voted against anything NASAHis original plans were to cancel every mayor project at NASA.Then he changed his stand the same day he visited Florida to give a speech near Kennedy Space Center. Then and only then he was pro-NASA.His...
- Tags: O'Keefe, NASA, Griffin, Transitioning, transition team, Space-X
- Discussion threads 2008-12-12
- 'Leading with Kindness'
- There is an interesting book and associated US public television series I'm intrigued by entitled 'Leading with Kindness: How good people consistently get better results' The two authors are William F. Baker, Ph.D., (Chief Executive Officer of Educational Broadcasting Corp...
- Tags: Team, Doll, Gore, Team Management, Management, Oliver Marks
- Blog posts 2008-12-10
- What's driving women out of computer science?
- What's driving women out of computer science?Apples and orangesYou start by comparing "all engineering disciplines" from 1984 to present, then look at current trends in CS.This totally misrepresents the fact that [b]current[/b] female enrollment in the other disciplines is also falling.Either compare CS in 1984 to CS today along with...
- Tags: Gender and diversity, computer, women, computer science
- Discussion threads 2008-11-17
- Yahoo dips below $10; Icahn, board called out
- Yahoo dips below $10; Icahn, board called outI suspect Icahn......is building a powerbase and sounding out the money men before sharpening his dagger.RE: Yahoo dips below $10; Icahn, board called outIf you believe in the Yahoo brand and product for the long-term, $10 per share is a great buying opportunity.Andy...
- Tags: Corporate governance, Financial accounting, Investment, Yahoo! Inc., Icahn, Icahn board, board
- Discussion threads 2008-11-13
- Challenging Silicon Valley to put poverty into a museum . . .
- I'm not washing my right hand for a while because I used it to shake the hand of Muhammad Yunus, 2006 Nobel Peace Prize recipient and a person that I've held in the highest regard for many years. Mr Yunus gave the keynote speech at the Tech Museum's Tech...
- Tags: Bangladesh, Entrepreneurship, Grameen Bank, Grameen Loan, Leadership, Management, Muhammad Yunus, Poverty, Silicon Valley, Strategy, Tom Foremski
- Blog posts 2008-11-13
- Sub-prime and the other seven deadly bubbles . . .
- Now that the distraction from the election is gone, I wish there was another distraction out there because we still have a way to go in regards to the financial crisis. There seems to be a widespread perception that the mess caused by the sub-prime bubble has...
- Tags: Financial, Derivatives, Bubble, Philanthropia, Financial Services, Tom Foremski
- Blog posts 2008-11-08
- JetBlue unveils high-tech terminal Oct. 22; IT as customer service tool
- Joseph Eng, executive vice president of JetBlue's systems and technology, said the company will unveil its high-tech terminal at John F. Kennedy International Airport in New York Oct. 22. The terminal when it launches will be the culmination of one big technology project. JetBlue's terminal at JFK,...
- Tags: Customer Service, Information Technology, JetBlue Airways Corp., Tool, Projects, Product Marketing, Customer Relationship Management (CRM), Operational Accounting, Marketing, Enterprise Software, Software, Finance, Larry Dignan
- Blog posts 2008-10-15
- NASA IG: Scientists were muzzled
- NASA IG: Scientists were muzzledI don't think so!If this administration is writting his pay check, than they can control what the researcher is doing and saying.As for global warming, it seems to be limited to glaciers in the mountains and at the poles. The temperature did not changed much in...
- Tags: Workforce management, NASA, administration, NASA IG
- Discussion threads 2008-06-03
- Mobile 2.0 conference debuting in Europe on July 4th
- Rudy De Waele sent me a message a couple of days ago announcing that the is expanding to Europe and the Mobile 2.0 Europe Conference is coming to Barcelona, Spain on July 4th this year. This is a one day event focusing on the Mobile Web and Disruptive Mobile...
- Tags: Mobile, Conference, Advertising & Promotion, Marketing, Matthew Miller
- Blog posts 2008-05-27
- Google Sites - spoiled by usability issues
- Google Sites - spoiled by usability issuesAnother exampleJust another example of google rushing out pre-Alpha product onto public.Damn, when i see google do like this, it makes me think - what the F are all the ppl inside google doing!? 90% of the products stay in Alpha and Beta...
- Tags: Wiki, Howlett, Google Inc., Google Sites, usability issue
- Discussion threads 2008-02-28
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