esker s.a.

ZDNet Resources

• sort by:
• Relevance
• Date
• Popularity

Fax proves a lingering business process communications point in need of automation

This guest post comes courtesy of David A. Kelly at Upside Research, where he’s principle analyst. You can reach him here. Sometimes, no matter how much some things change, others stay the same. Take the example of the fax machine. The first fax patent...

Tags: Business Process, Fax Machine, Esker S.A., Automation, Esker DeliveryWare Solution, Fax, Dana Gardner

Blog posts 2009-05-26

Solving the Fax-to-Order Problem

View this on-demand webinar and learn about a way to capture up to 100% of fax orders electronically, get those orders into your ERP system automatically and cut processing costs by as much as 70%. You'll see technology that enables businesses to: Make every customer an "e-customer"...

Tags: Archiving, Esker S.A., Fax, Business Intelligence, Enterprise Software, Software, Data Management

Webcasts 2009-05-01

Overcoming Order Management Challenges to Improve Customer Service with SAP® Solutions

Businesses today recognize that they must deliver outstanding customer service in order to acquire new customers and retain existing ones. Companies need to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction, and include as many customers as possible in e-commerce strategies. As a resource to...

Tags: Customer Service, Esker S.A., SAP AG, Order Management, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

White papers 2009-05-01

Discover What's Making Automated Accounts Payable a Reality

Read Making Automated Accounts Payable a Reality and learn about technology that delivers the benefits of paperless vendor invoice processing — either as a powerful on-premise software solution or as an on-demand service to take IT costs out of the equation. Find out how it can help you: ...

Tags: Accounts Payable, Staffing, Invoice, Esker S.A., Managed Hosting, Operational Accounting, Channel Management, Cloud Computing, Finance, Marketing

White papers 2009-02-01

The Top 5 Challenges in Processing Customer Orders

View this on-demand webcast and gain insight into solving key order processing problems that affect customer service: Lack of visibility to track workflow, manage workload and access orders Low productivity Errors and returns High processing costs Customers not set up for e-commerce ...

Tags: On-demand, Esker S.A., Managed Hosting, Cloud Computing, Roi/Tco, Finance, Managerial Accounting

Webcasts 2009-02-01

Leveraging Accounts Payable Automation as a Service

Read this new white paper, "Leveraging Accounts Payable Automation as a Service," and learn how you can deploy quickly with no IT costs. Discover the advantages of AP automation Software as a Service SaaS. All you need is an Internet connection to: Cut invoice processing time...

Tags: Accounts Payable, Associated Press, Invoice, Esker S.A., Automation, Operational Accounting, Software As A Service (SaaS), Finance, Emerging Technologies

White papers 2009-01-01

Going Lean and Green with SaaS for Document Process Automation

Most companies today recognize the operational efficiencies and benefits to be gained by removing paper from business processes. Still, the cost and complexity of implementing software and hardware to achieve comprehensive automation can be prohibitive — making the Software as a Service SaaS model an attractive option. SaaS...

Tags: Process Automation, Software, Software-as-a-service, Esker S.A., Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies

White papers 2009-01-01

How can you take paper out of order management without bringing more software into your enterprise?

Download Automating Sales Order Management with SaaS to Improve Order-to-Cash Performance and get an overview of sales order processing that's both paperless and software-less. This new white paper outlines advantages of the Software as a Service SaaS approach to automate sales order processing and: ...

Tags: Software, Software-as-a-service, Esker S.A., Order Management, Software As A Service (SaaS), Sales Strategy, Managed Hosting, Tools & Techniques, Cloud Computing, Emerging Technologies, Sales, Management

White papers 2009-01-01

How SAP Customers Quit Paper: Keeping Inbound Documents Electronic

Nearly all business documents start out electronic, but many end up getting printed out and shuffled around. Electronic documents cost 40-70% less than paper to process, and you benefit from: Complete process history and audit trail Reporting on specific performance metrics — even before documents enter...

Tags: Document, On-demand, Esker S.A., SAP AG, Managed Hosting, Cloud Computing, Performance Management, Human Resources, Workforce Management

Webcasts 2008-12-01

Automating Complete PO Document Packages for Procure-to-Pay Performance with ERP Systems

Intelligent automation technology offers businesses the ability to eliminate the inefficiencies of manual document management within the purchasing process, including automated bundling of purchasing document packages, validation workflow for approval of purchases, notification of delivery status, archiving for ready access to purchasing documents and outbound delivery in the formats and...

Tags: ERP System, Esker S.A., ERP, Esker DeliveryWare, Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Document Management, Enterprise Software, Software, Finance, Managerial Accounting

White papers 2008-09-18

Order-to-Cash Best Practices for Billing Documents: Automated Access and Delivery

If you can solve the problem of invoices staying unpaid because customers require proof that their orders have been delivered, you can: Reduce DSO at least 2-5 days Resolve billing disputes quickly Prevent errors and lost documents that delay payment That's the...

Tags: Billing, Microsoft Access, Esker S.A.

White papers 2008-06-23

Best-Practice Automation of Invoice Delivery from ERP Systems: Keeping Customers Satisfied, While Making the Move

Read this white paper and find out how you can gain the efficiencies of electronic invoicing without any adverse affect on customers. Learn about intelligent automation technology that can ease the transition to e-invoicing by completely eliminating any conflict between your company's desire for automated billing and varying customer preferences...

Tags: Invoice, ERP System, Esker S.A., ERP, Automation, Enterprise Resource Planning (ERP), Enterprise Software, Software

White papers 2007-12-19

Document Process Automation for customer orders: A new performance perspective

Recent research by IDC, a premier information technology research provider, has found that companies who have implemented Document Process Automation DPA solutions like Esker DeliveryWare report significant competitive advantages in terms of order turnaround, accuracy and overall customer satisfaction. Learn why top-performing companies are integrating automation of...

Tags: Process Automation, Performance, Esker S.A., Performance Management, Enterprise Resource Planning (ERP), Enterprise Software, Human Resources, Workforce Management, Software

White papers 2007-11-01

How Document Process Automation Helps Businesses Improve Profitability

This white paper explores automation of document-intensive business processes. It analyzes the challenges faced by businesses today who are still relying on manual document processes, as well as the benefits of automating these processes -- including time, labor and cost savings. Highlighting an innovative solution for end-to-end of inbound and...

Tags: Process Automation, Business Process, Document, Esker S.A., Operational Planning, Document Management, Content Management, Business Operations, Enterprise Software, Software, Finance, Managerial Accounting

White papers 2007-10-24

How to simplify the IT infrastructure with end-to-end automation of document processes

Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient communication. True to its reputation as an industry leader, Esker delivers with Esker DeliveryWare. Esker DeliveryWare is a comprehensive document delivery server automating all document-based...

Tags: IT Infrastructure, Information Technology, Esker S.A., Automation, Esker DeliveryWare, Supply Chain Management (SCM), Operational Planning, Product Marketing, Strategy, Enterprise Software, Software, Business Operations, Marketing, Management

White papers 2007-10-01

Integrating Automated Cash Collection with ERP Solutions

Business processes run on input to and output from ERP solutions. Each step in a process involving a manual touch point causes friction that costs time and money. Esker DeliveryWare reduces this friction, helping companies maximize profitability by automating and streamlining document-intensive business processes from beginning to end. ...

Tags: Business Process, Collection, Esker S.A., ERP, Esker DeliveryWare, Document Delivery Technology, Enterprise Resource Planning (ERP), Operational Planning, Enterprise Software, Software, Business Operations

White papers 2007-07-01

FlyDoc 2.2 (Windows)

Mail and fax your business documents as easily as sending an email. In just one click, your computer files are transformed into postal mail, faxes, SMS or emails. There is no need to invest in hardware or learn new software. Instead of printing on the local office printer, your documents...

Tags: Esker S.A., Microsoft Windows, Fax, E-mail, Productivity, Text Messaging/SMS/MMS, Online Communications, Cellular Phones, Consumer Electronics, Personal Technology

Software downloads 2007-06-06

Integrating Automated Cash Collection with SAP Solutions

Many business processes run on input to and output from SAP software. Each step in a process involving a manual touch point causes friction that costs time and money. Esker DeliveryWare reduces this friction, helping companies maximize profitability by automating and streamlining document-intensive business processes from beginning to end. ...

Tags: Esker S.A., SAP AG, Esker DeliveryWare, Operational Planning, Business Operations

White papers 2007-06-01

Case Study: Microsoft chooses Esker on Demand for fax delivery

Seeking a more open, standard fax platform that would minimize development time and telephone charges, Microsoft found the fax solution they were looking for in Esker on Demand. The solution offers the capability to automatically process Microsoft invoices and purchase orders directly from SAP. Least cost routing reduces the costs...

Tags: Esker S.A., Microsoft Corp., Fax

Case studies 2006-04-25

Esker Manages Customer Interactions in Eight Languages Across 50 Countries With Salesforce

Esker, a leading provider of intelligent document delivery solutions, had spent three years implementing Siebel, but decided to move to salesforce.com Winter '04 after Siebel announced it would withdraw support for the version Esker was using. Esker was convinced it would be more cost-effective to implement salesforce.com for on-demand CRM,...

Tags: Salesforce.com Inc., Interactions Inc., Esker S.A., Sales Force Management, Sales

Case studies