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Better Customer Service with a Decision-Oriented Enterprise

Watch the webcast to learn about the benefits of a decision-oriented enterprise, the market drivers, and how you can make your business decision driven.

Tags: Customer Service, SAP AG, Enterprise, Product Marketing, Customer Relationship Management (CRM), Benefits, Marketing, Enterprise Software, Software, Human Resources

Webcasts 2009-06-18

Forrester survey: Enterprises taking aim at legacy apps

Large enterprises plan on replacing their old applications this year, holding their software budgets steady and aiming to improve integration to save money, according to a report from Forrester Research. In a survey of 2,200 IT executives in North America, Forrester found the following: ...

Tags: Software, Legacy Application, Information Technology, Survey, Enterprise, Forrester Research Inc., Human Capital, Software As A Service (SaaS), Human Resources, Workforce Management, Emerging Technologies, Larry Dignan

Blog posts 2009-06-09

Counting carbon to find bottom-line benefits

What could your business do better? At the Greentech Media and Groom Energy, Enterprise Carbon Accounting Summit in Burlingame, Calif., panelists explain what "The Climate Registry" is, and how business leaders can benefit from carbon accountability. Panelists include: James Sullivan, former director of the EPA Climate Leaders Program and current...

Tags: Director, Benefits, Human Resources, enterprise, green, environment, climate registry, carbon, footprint, offset, business

Videos 2009-05-15

Overused words of the decade: 'open' and 'enterprise'

"Open" is what we would like every piece of code to aspire to, and "enterprise" means a harmonious collection of industrious people and purring machines. They are the magical marketing words, evoking images of all that is good and wholesome. But perhaps they are getting overused. Everything...

Tags: Open Standard, Seth Godin, Enterprise, Service-Oriented Architecture (SOA), Enterprise Software, Web Services, Software, Joe McKendrick

Blog posts 2009-05-13

NEXT09: Where are we in the social enterprise?

Stowe Boyd, who with our own Oliver Marks has been researching thinking around the social enterprise presented fragments from their findings at NEXT09. The full results will be made available at the upcoming Enterprise 2.0 event. Much of what has been done so far is qualitative with snippets...

Tags: Video, Enterprise, Corporate Communications, Wiki, Marketing, Online Communications, Dennis Howlett

Blog posts 2009-05-06

Google's cloud gets ready for the enterprise

Last week’s announcement of Java support for Google App Engine GAE, along with a host of new features aim specifically at businesses, served to reconfirm the Internet giant’s interest in providing enterprises with its evolving cloud computing capabilities. So what’s new and what’s missing in GAE for enterprises that are...

Tags: Google Inc., Enterprise, Cloud Computing, Dion Hinchcliffe

Blog posts 2009-04-18

Microsoft's Web 2.0 vision for business

At the Web 2.0 Expo in San Francisco, Stephen Elop, president of Microsoft's business division, explains how Microsoft plans to apply Web 2.0 technology, such as self-service and groups of people contributing to applications, to the enterprise. In an interview with Tim O'Reilly, founder and CEO of O'Reilly Media,...

Tags: Web, Vision, Microsoft Corp., Channel Management, Internet, Marketing, web 2.0, microsoft, platforms, enterprise, O'Reilly, applications, mobile

Videos 2009-04-02

SXSWi - party like its 2009

Prior to SXSWi I was asked goodness knows how many times if I was likely to be there. I said the same thing to all comers: 'I don't get it. I don't see the point. Waste of time.' Much against my advice, at least one SAP...

Tags: Innovation, Austin, Enterprise, SXSWi, Drunkenness, Breakthrough Innovation, Leadership, Strategy, Management, Dennis Howlett

Blog posts 2009-03-18

Amazon tweaks EC2 pricing; Takes next step in its enterprise evolution

Amazon has tweaked its Elastic Compute Cloud (EC2) pricing model to be more enterprise friendly. The move is significant enough to sway IT executives to adopt more of Amazon's Web Services--especially when they have tight budgets. Amazon on Thursday announced reserved pricing for its EC2 instances (blog,...

Tags: Instance, Amazon.com Inc., Pricing Strategy, Enterprise, Pricing, Marketing Research, Cloud Computing, Marketing, Larry Dignan

Blog posts 2009-03-12

The battle for the social enterprise: Jive makes its move

Jive Software wants to be the backbone for all things collaborative in the enterprise, but it could run ultimately into tough competition from the likes of Microsoft, Oracle and IBM.  On Tuesday, Jive launched Social Business Software SBS 3.0, a suite it calls an enterprise class armada...

Tags: Oracle Corp., Microsoft Corp., Enterprise, IBM Corp., Social Business Software 3.0, Jive Social Business Software 3.0, Oliver Marks, Sales Strategy, Collaboration, Groupware, Sales Force Management, Enterprise Software, Sales, Software, Larry Dignan

Blog posts 2009-03-10

Microsoft: There's ROI for Surface in the enterprise [video]

ZDNet UK caught up with Microsoft execs to get a demo of how its Surface touch screen can be used for the enterprise. Executives said a customer facing surface table will run you 11,000 euro, or about $14,000. A table with a software developer kit and a five seat license...

Tags: ROI, Video, Microsoft Corp., Enterprise, Keyboards, Roi/Tco, Tools & Techniques, Free Trade, Corporate Communications, Monitors & Displays, Hardware, Peripherals, Finance, Managerial Accounting, Management, Marketing, Components, Larry Dignan

Blog posts 2009-03-06

UPDATE #2: CRM on the Mac is like Oranges to uh, Apple

Amazing. Since I posted the original CRM on the Mac entry on Monday, the battle has been raging hot and heavy. Mac uberfanboys have done what I expected defending Apple's honor with comments questioning my writing skills to calling me an arrogant ignoramus to asking, more seriously,...

Tags: Apple Macintosh, Apple Inc., Enterprise, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Desktops, Sales Force Automation (SFA), Enterprise Software, Software, Marketing, Hardware, Paul Greenberg

Blog posts 2009-02-19

When will enterprises contribute to open source?

Enterprises that act more like individuals and truly collaborate gain the greatest benefits from open source. by Dana Blankenhorn

Tags: Enterprise, Open Source, Dana Blankenhorn

Blog posts 2009-02-18

MSDN Webcast: Enterprise Build Automation With Team System and Team Build (Level 300)

There are five key characteristics of every enterprise build automation solution. The presenter of this webcast explains each of them and examines how Microsoft Visual Studio Team System 2008 provides world-class support for the enterprise build environment. The presenter demonstrates setting up a build environment that can scale, techniques for...

Tags: Microsoft Developer Network, Team, Webcast, Environment, Microsoft Corp., Enterprise, Automation, Team Management, Management

Webcasts 2009-01-15

Making Web 2.0 Work for Your Enterprise: External Deployments

Making Web 2.0 work for your enterprise is more than just deploying a one-off blog or wiki. Organizations will need to extend beyond to an array of custom social applications that improve productivity across many business processes and spur innovation throughout the enterprise. These new user-focused, participatory tools require the...

Tags: Web, Oracle Corp., Enterprise, Oracle Fusion Middleware, Web 2.0, Portals, Leadership, Performance Management, Wiki, Strategy, Internet, Management, Human Resources, Workforce Management, Online Communications

White papers 2009-01-01

BriefingsDirect analysts make 2009 predictions for enterprise IT, SOA, cloud and business intelligence

Spending from shadow IT activities will actually grow, and that the amount of money devoted to shadow IT activities will come from outside traditional IT budgets, from a variety of different sources, maybe even petty cash, and we'll see a bit of growth in these rogue activities. Moving into these...

Tags: Business Intelligence, Network, Information Technology, SOA, Enterprise, Cloud, Obama, Clouds, McKendrick, SOA Movement, Morgenthal, Service-Oriented Architecture (SOA), Social Networking, Strategy, Web Services, Middleware, Enterprise Software, Software, Online Communications, Marketing, Advertising & Promotion, Management, Dana Gardner

Blog posts 2008-12-29

Can we really, really, trust the cloud?

Trust in the reliability, availability, and security of services is the glue that holds SOA and Web oriented architecture together by Joe McKendrick

Tags: Enterprise, Data Centers, Storage, Cloud Computing, Taxes, Strategy, Hardware, Data Management, Financial Planning, Finance, Management, Joe McKendrick

Blog posts 2008-12-18

Measuring the Pain: What is Fragmented Communications Costing Your Enterprise?

In this document, you will discover the results of the largest-ever survey of enterprise and contact center employees. Their workflows reveal the silent but staggering costs of fragmented communications. In fact enterprises with 1000 plus employees could be losing more than £6 million a year. ...

Tags: Siemens AG, Contact Center, Enterprise, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software

White papers 2008-10-08

Microsoft Student Technology Day (2 of 2)

The first half of the day after lunch, with the Q&A session which followed shortly after, and demos of Microsoft Surface and developing with it and how Windows 7 ties into it. by Zack Whittaker

Tags: Microsoft Corp., Microsoft Windows, Operating Systems, Software, Zack Whittaker, Photograph, Microsoft, Steve Ballmer, Startups, Enterprise, London, Surface, Windows 7

Image galleries 2008-10-03

Microsoft Student Technology Day (1 of 2)

The first half of the day before lunch with Andy McLoughlin from Huddle.net, some photos of the Live Search product, and Steve Ballmer's keynote. by Zack Whittaker

Tags: Microsoft Corp., Zack Whittaker, Photograph, Microsoft, Windows Live, Huddle, Startups, Enterprise, London, Online, Careers, Steve Ballmer, Surface, Multi-touch, Windows 7

Image galleries 2008-10-03