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- Enterprise 2.0 collaboration communities: measurement and metrics
- Enterprise 2.0 collaboration communities: measurement and metricschallenges with Enterprise 2.0 technologies.MichaelGreat post. It made me think of W. Edwards Deming's quote:"If you can't measure it, you can't manage it."To quote your post:Accomplishing these goals is particularly difficult for Enterprise 2.0, because the benefits of collaboration are inherently difficult to...
- Discussion threads 2009-07-07
Additional Resources
- Understanding Enterprise 2.0 Tolerances & Scale
- We're at an interesting intersection in the collaboration world where projects both large and small tend to be discussed with the same terms. This can be very confusing to the lay person since it's hard to know what sort of scale is being described. ...
- Blog posts 2009-11-14
- Enterprise 2.0: What do we know today about moving our organizations into the 21st century?
- Enterprise 2.0 ROIDion - An extremely interesting article. As a vendor of social software, we're often exposed to an intriguing mix of the trends that you've outlined above. In particular, we've noticed that those common internal advocates you mentioned (e.g. corporate communications, knowledge management) are already sold on the benefits...
- Discussion threads 2009-11-13
- The Enterprise 2.0 Value Propositions Agenda
- Time is Money: Where's the Beef? The now biannual US 'Enterprise 2.0' conference is a wrap, but disappointingly there is still little business understanding of what the term means or what the value propositions and benefits are. The general 2.0 suffix is well understood by technology...
- Blog posts 2009-11-05
- Jive hits SBS 4: SharePoint in Rear View Mirror
- After last week's announcement of SharePoint 2010 by Microsoft, with a scheduled arrival date of second quarter 2010, Jive Software announced their 'Social Business Software 4' yesterday at their San Francisco 'Jiveworld' event. It was interesting to contrast the huge Vegas Microsoft unveiling...
- Blog posts 2009-10-28
- Accelerating Business Performance: San Francisco & Frankfurt Enterprise 2.0 Conferences
- Next week sees the inaugural West Coast iteration of the Enterprise 2.0 conference, which is also an annual June event in Boston on the east coast. Sameer Patel and I will be running a track throughout the event which is focused on Selling the Case for...
- Blog posts 2009-10-26
- Finally! A Three-Cornered Consulting Service for Enterprise 2.0
- Its not too often I endorse a new service - in fact, I never have without a lot of due diligence and at least some production history. Â So, for the first...and potentially only....time ever, I'm telling you that I'm truly excited about the launch of Pragmatic Enterprise 2.0. Â I'm...
- Blog posts 2009-10-20
- Collaboration Strategy Shortcomings? Whack the Community Manager
- There's been a good flow of conversation around the role of 'community management' in large companies recently, with an underlying idea that although it's a tough job things will work out if the right people are involved, although Dennis Howlett recognises the danger of burn out....
- Blog posts 2009-10-03
- The burnout risks for E2.0 community managers
- Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...
- Blog posts 2009-09-29
- Using social software to reinvent the customer relationship
- What IS Enterprise Web 2.0?[of course there IS no such thing, and if there is it is the crumpled Frankenstein that it suggests it is]"While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don?t help companies enjoy the full range of possibilities when...
- Discussion threads 2009-08-18
- When Collaboration is Literally Life or Death...
- For those who think collaboration technology simply breaks down rigid command and control management hierarchies, consider the origins of the term: the military. The US military have had a significant online presence with various online forums for rank and file, commanders and other...
- Blog posts 2009-08-03
- Social media: Pondering the corporate ROI
- Social networking can deliver returns to enterprises as long as companies devote some time to them. Joe McKendrick at Smart Planet details some of the ROI discussions going on. Citing Natalie L. Petouhoff, Ph.D., an analyst at Forrester, and her study titled The ROI Of Online Customer...
- Blog posts 2009-07-17
- Sex Positive Socializing Online Arrives
- If you're 'textually active' online looking for relationships on social networking and dating sites, finally you have a new option. Despite all the hoopla around the brave new world of Facebook, match.com et al, it's actually the same old industrial scale meat market for most people....
- Blog posts 2009-07-14
- What should SAP do with its $5bn war chest?
- A number of recent conversations with the financial analyst community about the ongoing tussle between Oracle and SAP have proved extremely interesting. There is speculation whether SAP will hit the numbers it has internally set itself for Q2 although nothing I hear or see suggests the company has been blown...
- Blog posts 2009-07-06
- Time to Put A Stake in The Ground on Social CRM
- The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham Hill almost a decade before that. Personally, I'm done defining it and am moving...
- Blog posts 2009-07-06
- News to know: Yahoo, Windows 7, Palm, AMD, Blackberry Tour, Netbook
- Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Sam Diaz: Bartz to Yahoo shareholders: Change is coming; We're not Google Yahoo: Showtime for shareholders this morning ...
- Blog posts 2009-06-26
- Jive & Telligent Get More Analytical
- Jive, creator of 'Social Business Software 3.0', are announcing today an OEM agreement with business intelligence vendor SAP AG, through which it will deliver community analytics that combine the best in Social Business Software together with SAP® BusinessObjects™ BI OnDemand offerings. This partnership makes available complete cloud-based analytics...
- Blog posts 2009-06-23
- Sorry, the Help Desk Doesn't Cover That.
- Dion Hinchcliffe has another good post up, this time on Cloud vs open source: there's a third dimension I'd like to expand on, and that's user support. After all the strategic planning is done, the plumbing hooked up and sawdust swept up, the...
- Blog posts 2009-06-14
- Workforce Alignment & Optimization - Bridging the Strategy/Execution Gap
- Here is a two part video discussion with Tom Fisher, VP of Cloud Computing and David Karel, VP of Product Marketing at SuccessFactors I recorded at their SuccessConnect Conference. Successfactors, as I wrote earlier this week, provide an Integrated talent performance management...
- Blog posts 2009-06-11
- Building a vision for Government 2.0
- Government 2.0 isn't waiting for a federal mandate. Earlier this week, the nation's first ever CIO, Vivek Kundra, urged the use of Web 2.0 approaches to address the needs of government and citizens at the Management of Change conference in Norfolk, Virginia. Kundra outlined several important areas where he...
- Blog posts 2009-06-03
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