entellium

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Entellium's lost millions

Larry Dignan outlines the main points of the Entellium fraud. Regardless of the final outcome, there are three glaring questions: How did the CFO and CEO overstate revenues across THREE financial years by a factor of four to five times without someone noticing the obvious problem of...

Tags: Entellium, Board, Compliance, Corporate Governance, Financial Accounting, Business Operations, Corporate Law, Finance, Dennis Howlett

Blog posts 2008-10-10

Entellium executives arrested by FBI for making up revenue figures

Entellium executives arrested by FBI for making up revenue figuresThe FBI can have themInflating revenue figures is fraud, plain and simple.What a coincidence!Over the past 3 months I had been engaged in evaluating CRM software for my company. Entellium was one of the frontrunners alongside Maximizer CRM. And after...

Tags: Customer relationship management (CRM), Advertising & Promotion, Federal government, Software as a Service (SaaS), Enterprise software, revenue, Entellium, CRM, revenue figure, FBI

Discussion threads 2008-10-09

Entellium executives arrested by FBI for making up revenue figures

Software as a service company Entellium's future is uncertain after its CEO and CFO were arrested by the FBI for inflating sales to land venture capital. The U.S. Department of Justice said in a press release that CEO Paul Thomas Johnson, 40, and Parrish Jones, 39, were...

Tags: Revenue, Entellium, FBI, Revenue Figure, Federal Government, Operational Accounting, Corporate Governance, Government, Finance, Business Operations, Corporate Law, Larry Dignan

Blog posts 2008-10-09

Entellium puts a video game spin on CRM with a desktop RIA

Entellium puts a video game spin on CRM with a desktop RIAGreat news!Back in the day, practical folks used to talk well about Volvos. They said that Volvos were safe, reliable, family cars. There were however not many takers. People instead swooned over sexier, more stylish cars. This is precisely...

Tags: Web browsers, Microsoft Windows, Java development tools, Desktops, video game, video, game, CRM, Web browser, iTunes client, Entellium, Apple iTunes, Sun Java Studio Creator, desktop, rich Internet application

Discussion threads 2008-07-23

Entellium puts a video game spin on CRM with a desktop RIA

Yesterday I sat down and talked with Entellium, an on-demand CRM company that has recently gone away from a purley browser-based model and moved into a desktop smart client application. In doing so they saw a big increase in conversion numbers and the customers have responded well to having the...

Tags: Entellium, Sun Java Studio Creator, Microsoft Windows Presentation Foundation, Rich Internet Application, Video Game, Video, CRM, Desktop Application, Games, Desktops, Corporate Communications, Personal Technology, Hardware, Marketing, Ryan Stewart

Blog posts 2008-07-23

SaaS vendor quits browser to boost sales

SaaS vendor quits browser to boost salesNo slant here...Maybe I'll start writing articles on the companies I have investments in so I can improve my positions. This site just keeps going from bad to worse.Rave Webinars & Free TrialsI'm a consultant with Entellium and would encourage anyone interested in checking...

Tags: Software as a Service (SaaS), cloud computing, Web browsers, Java development tools, Phil, webinar, software-as-a-service, SaaS company, Web browser, sales

Discussion threads 2008-07-18

SaaS vendor quits browser to boost sales

SaaS CRM vendor Entellium is phasing out its browser-based offerings in favor of a smart client version that it says sells faster, better and at one-fifth of the marketing costs of the old version. by Phil Wainewright

Tags: Entellium, Software-as-a-service, Sun Java Studio Creator, On-demand, Sales, Web Browser, User Experience, Johnston, Rave Complete, Rave Insight, Rave Marketing, Rave Care, Java Development Tools, Development Tools, Software Development, Software/Web Development, Phil Wainewright

Blog posts 2008-07-18

Rave Plus: Customer Relationship Mngmt. Software 2.0 (Windows)

Rave Plus is the newest member of Entellium's new Customer Relationship Management product line. Designed for companies with sales teams of one to five representatives, Rave Plus is perfect for companies that are starting to define and automate their sales process. Rave Plus offers a fluid, intuitive user interface which...

Tags: Software, Entellium, Sun Java Studio Creator, Microsoft Windows, CRM, Java Development Tools, Development Tools, Software Development, Software/Web Development

Software downloads 2008-07-16

CRM Vendor Hones User Experience for Better Business Results

Entellium, a customer relationship management CRM vendor and Microsoft Gold Certified Partner, continually pushes the boundaries of on-demand CRM, borrowing design concepts from video games and adopting an innovative smart-client architecture for its award-winning Rave software. When it came time to update Rave, Entellium chose Windows Presentation Foundation, the unified...

Tags: Entellium, Sun Java Studio Creator, CRM, Sales Strategy, Java Development Tools, Sales, Development Tools, Software Development, Software/Web Development

Case studies 2008-07-09

Pushing the envelope of consumerization

On-demand vendors are at the forefront of the trend towards consumerization of enterprise applications, redesigning their software to emulate the look-and-feel of popular consumer-oriented Web sites such as Amazon.com, eBay, Google and MySpace. Their pay-as-you-go business model motivates on-demand vendors to maximize user uptake and return on investment. Therefore they...

Tags: SFA, Rich Internet Applications, Entellium, Sun Java Studio Creator

Blog posts 2006-11-17

Know thy competitor

Know thy competitorHow many buyers really believe something avendor says about a competitor? In my career in the business I have seen it all. Anonymous dirt, "edited" Gartner magic quadrants....SFDC and EntelliumI would like to know when this salesforce.com document was developed because any inaccuracies mentioned may be attributed to...

Tags: Branding, Entellium

Discussion threads 2006-03-23

Know thy competitor

It's a well-known fact that Salesforce.com CEO Marc Benioff hates to lose a deal. But some of the company's sales and marketing teams seem to be overstepping the mark, according to a document forwarded to ZDNet by Entellium, one of the following pack of on-demand CRM vendors snapping at...

Tags: Entellium, Salesforce.com Inc.

Blog posts 2006-03-23

Buyer Beware: Tips for Getting the Best Agreement From Hosted Application Vendors

More and more businesses are choosing hosted applications in general, and CRM applications in particular, to help them meet their business technology needs. Unfortunately, most hosted CRM buyers spend 95 percent of their time focusing on the features and functions that a solution contains, and nearly no time on what...

Tags: Entellium, Business Technology, Agreement, Buyer, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

White papers 2005-12-13

CRM without Workflow is not CRM: How to Maximize Sales and Service Productivity

Workflow enables businesses of all sizes to realize the enormous benefits that were previously only available to large budgeted enterprise-level organizations. Since there are multiple vendors offering hosted CRM applications, we believe the buyer's toughest and most important decision is finding a vendor that offers the many benefits that come...

Tags: Entellium, Sales, Workflow, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software

White papers

Additional Resources

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

The Forrester Wave: Customer Service Software Solutions, Q4 2008

Forrester evaluated the leading customer service solution vendors across an average of approximately 180 criteria and found that the vendors still need to be grouped into three groups: interaction-, process-, and record-centric. Forrester found the Leaders in the customer-interaction-centric products to be eGain Communications, KANA Software, RightNow Technologies, Talisma, LivePerson,...

Tags: Customer Service, Leader, Software Solutions Inc., Forrester Research Inc., Leadership, Product Marketing, Customer Relationship Management (CRM), Management, Marketing, Enterprise Software, Software

White papers 2008-10-21

News to know: Wimax; Tech economy; Microsoft's big brains; Apple

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Jason Hiner: Beyond mobile broadband, WiMAX is about blowing up the wireless business model Larry Dignan: Gartner's CIO pep talk: Make a difference or be automated (or...

Tags: NVidia Corp., Apple Inc., Microsoft Corp., WiMAX, Wi-Fi, Wireless, Larry Dignan

Blog posts 2008-10-13

News to know: Apple's $800 laptop; MS and Mac Patch Days; Vista Home for business

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Ryan Naraine: Mac OS X Patch Day: 40 security flaws fixed MS Patch Tuesday heads-up: 11 bulletins, 4 critical Ed Bott: Look who’s buying...

Tags: Apple Macintosh, Microsoft Windows Vista, Apple Inc., Microsoft Corp., Laptop Computer, H-1B, Notebooks, Human Resources, Labor Relations, Hardware, Notebooks & Tablets, David Grober

Blog posts 2008-10-10

News to know: DNS flaw; Amazon; Microsoft shakeup; Facebook

Notable headlines: Ryan Naraine: Researchers borrow from Google PageRank for network defense service Attack code published for DNS flaw Nate McFeters: |)ruid and HD Moore release part 2 of DNS exploit 'Spam King' escapes from federal prison iPhone vulnerable to phishing,...

Tags: Apple iPhone, Facebook, DNS, Amazon.com Inc., Microsoft Corp., Microsoft Xbox, Flaw, Game Players, Domain Names, Networking, Security, Consumer Electronics, Personal Technology, Internet, Larry Dignan

Blog posts 2008-07-24

SaaS vendors, eat your own dogfood, or die

SaaS vendors, eat your own dogfood, or dieWhat's the process for creating an SLA when you use cloud infrastructure?Phil - this is really interesting on many levels, but one of the things I am wondering is how does a SaaS application provider put together an SLA for clients when they...

Tags: Software as a Service (SaaS), software-as-a-service, SaaS CRM, SaaS company, outage

Discussion threads 2008-02-15