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ZDNet Resources
- English John: Hertz responds
- On Friday, I received a very courteous letter — yes, not an email but a letter, personally signed and delivered by transatlantic airmail see picture — from Hertz in response to my blog posting a couple of weeks ago, A customer service misadventure. In that post, I described...
- Tags: Customer experience
- Blog posts 2007-04-02
- A customer service misadventure
- A customer service misadventureThis is a story ?What a waste of time this was . It's true what other bloggers are saying , ZDNET has lost touch with IT . After reading this story I've come to the conclusion that I should be spending less time here on ZDNET ...
- Tags: Desktops, Hertz Corp., PC, English John, RMA BOX, Phil, Federal Express, customer service
- Discussion threads 2007-03-18
Additional Resources
- Works of Ovid (Publius Ovidius Naso). (Mobile)
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- Software downloads 2009-09-15
- Works of John Galsworthy. FREE Author's biography & play in the trial 11.1 (Mobile)
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- Software downloads 2009-09-14
- Works of George Bernard Shaw. FREE Author's biography & plays in the trial 10.1 (Mobile)
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- Software downloads 2009-09-14
- Works of Virgil. FREE Author's biography & partial work in the trial 10.2 (Mobile)
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- Software downloads 2009-09-14
- Works of Henry David Thoreau. Walden, On the Duty of Civil Disobedience, Excursions & more (Mobile)
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- Software downloads 2009-09-12
- Works of John Milton. FREE Author's biography & poem in the trial 10.1 (Mobile)
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- Software downloads 2009-09-11
- Works of John Milton. FREE Author's biography & poem in the trial (Mobile)
- Indulge Yourself with the best classic literature on Your PDA. Navigate easily to any poem from Table of Contents or search for the words or phrases. Features Navigate from Table of Contents or search for words or phrases Make bookmarks, notes, highlights Searchable and interlinked. Access the e-book anytime, anywhere...
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- Software downloads 2009-09-11
- Works of Daniel Defoe. (30+ Works). Robinson Crusoe, Dickory Cronke & more (Mobile)
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- Tags: Mobile, Biology, Transmeta Crusoe, MobileReference, Processors, Semiconductors, Hardware, Components
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- Works of Andrew Lang. FREE Author's biography, essay & poems in the trial 11.1 (Mobile)
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- Software downloads 2009-09-11
- Works of Andrew Lang. FREE Author's biography, essay & poems in the trial (Mobile)
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- Tags: Mobile, Biology, Ford Motor Co., MobileReference
- Software downloads 2009-09-11
- Works of Thomas Hardy. FREE Author's biography & partial work in the trial 10.2 (Mobile)
- Indulge Yourself with the best classic literature on Your PDA. Navigate easily to any poem from Table of Contents or search for the words or phrases. Features Navigate from Table of Contents or search for words or phrases Make bookmarks, notes, highlights Searchable and interlinked. Access the e-book anytime, anywhere...
- Tags: Mobile, Biology, MobileReference
- Software downloads 2009-09-10
- Works of Nikolai Vasilievich Gogol. FREE Author's biography & partial work in the trial (Mobile)
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- Software downloads 2009-09-10
- Works of Nikolai Vasilievich Gogol. FREE Author's biography & partial work in the trial 11.1 (Mobile)
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- Software downloads 2009-09-10
- Works of Thomas Hardy. FREE Author's biography & partial novel in the trial 10.2 (Mobile)
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- Software downloads 2009-09-10
- Works of John Locke. FREE Author's biography & partial work in the trial 10.3 (Mobile)
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- Tags: Mobile, Biology, MobileReference
- Software downloads 2009-09-07
- Works of L. Frank Baum. Huge collection. FREE Author's Biography and Stories in the Trial (Mobile)
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- Tags: Mobile, Biology, MobileReference, Oz, Jane
- Software downloads 2009-09-07
- Works of L. Frank Baum. Huge collection. FREE Author's Biography and Stories in Trial (Mobile)
- Indulge Yourself with the best classic literature on Your PDA. Navigate easily to any novel from Table of Contents or search for the words or phrases. Authors biography and free stories in the trial version.Features Navigate from Table of Contents or search for words or phrases Make bookmarks, notes, highlights...
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- Software downloads 2009-09-07
- Works of Anthony Trollope. FREE Author's biography & stories in the trial 11.1 (Mobile)
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- Tags: Mobile, Biology, MobileReference, Scarborough
- Software downloads 2009-09-01
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