employee engagement

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Improving Employee Engagement to Drive Business Performance

Given the significant impact that employee engagement has on business performance and the bottom line, improving engagement has become a top priority for leading companies. The risks of ignoring it, putting it on the backburner, or not funding it adequately, are simply too high. Companies that embrace employee engagement -...

Tags: Performance, Softscape Inc., Employee Engagement, Tools & Techniques, Product Marketing, Performance Management, Management, Marketing, Human Resources, Workforce Management

White papers 2008-05-01

Additional Resources

Jive hits SBS 4: SharePoint in Rear View Mirror

After last week's announcement of SharePoint 2010 by Microsoft, with a scheduled arrival date of second quarter 2010, Jive Software announced their 'Social Business Software 4' yesterday at their San Francisco 'Jiveworld' event. It was interesting to contrast the huge Vegas Microsoft unveiling...

Tags: Microsoft Windows Small Business Server, Mobile, Microsoft SharePoint, Microsoft Corp., Collaboration, Groupware, Content Management, Productivity, Enterprise Software, Software, Oliver Marks

Blog posts 2009-10-28

Managed Print Services and Beyond:How You Can Cut Costs and Go Green While Increasing Employee Productivity

Did you know that print costs typically consume 3% of total revenue for businesses today? For many organizations, this is nearly equivalent to the amount spent on research and development each year. According to the Photizo Group, a recognized thought leader in print services management, hardcopy costs are the last...

Tags: Cost, Ricoh Corp., Employee Productivity, Printing, Document Management, Enterprise Software, Software, Finance, Managerial Accounting

White papers 2009-10-08

IBM Helping Lay Enhanced Collaboration Foundations for US Bank

Here's an interesting collaboration case history: US Bank, the 6th largest bank in the United States, are rationalizing around IBM's Lotus Notes 8.5, Quickr, and Sametime for their 58,000 employees. This week I spoke first with Bob Picciano, general manager of IBM Lotus...

Tags: Bank, IBM Lotus Notes, IBM Corp., Collaboration System, Groupware, Financial Services, Collaboration, E-mail Servers, Enterprise Software, Software, Oliver Marks

Blog posts 2009-09-18

Burgmann Industries GmbH & Co. KG Cuts Processing Times by 50% With Performance Management Solution

Burgmann Industries GmbH & Co. KG wanted to minimize the time and staff resource costs associated with replacing the company's legacy product and improve the company's ability to manage key accounts by classifying basic data elements for 50,000 clients worldwide. The challenge was to enable centralized evaluation of master data...

Tags: Oracle Corp., Performance, Industry, Performance Management, Business Intelligence, Strategy, Human Resources, Workforce Management, Enterprise Software, Software, Data Management, Management

Case studies 2009-09-01

Shock Horror 'Social Media': Who Will Save/Train the Children?

An interesting US national poll from Common Sense Media asking 'is social networking changing childhood?' opens up some wider issues. Common sense media suggest their poll... ...illustrates a continuing disconnect between parents and kids when it comes to kids’ digital lives....

Tags: Facebook, Network, Social Media, Social Networking, Online Communications, Marketing, Advertising & Promotion, Oliver Marks

Blog posts 2009-08-11

Fortune 500 Series: How EMC used social media to recruit, re-brand, rebuild

EMC can best be described as an entity. Not only in the Fortune 500, the infrastructure information provider was recognized by Fortune as one of the 10 most admired companies for product and service quality. This success didn't come easy to the giant, which needed to significantly rebuild its business...

Tags: Social Networking, Brand, Social Media, EMC Corp., Storage, Hardware, Jennifer Leggio

Blog posts 2009-08-11

Cox Communications Transforms Human Resources Processes to Boost Efficiency and Engagement

Cox's Human Resources HR department created a five-year vision in 2002 to unify HR systems and processes across the entire employee lifecycle and to drive employee engagement. The plan also involved delivering self-service functionality to increase efficiency and allow data capture closest to the source, providing consistency companywide without taking...

Tags: Oracle Corp., Human Resources Inc., Cox Communications Inc.

Case studies 2009-08-01

Time to Put A Stake in The Ground on Social CRM

The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly and started, according to thought leader Graham Hill almost a decade before that. Personally, I'm done defining it and am moving...

Tags: Customer, Business, Tool, CRM, Social CRM, SCRM Business Strategy, Co-creation, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-07-06

Enterprise 2.0 2009 Conference: Aggregate and Organize

I finally made it to Boston for the Enterprise 2.0 conference with my record intact. That record would be that I have NEVER in 15 years of flying to Boston a hundred times, NEVER, repeat again, NEVER been on time both ways.  This one was resolved quickly because my flight...

Tags: Paul Greenberg

Blog posts 2009-06-24

Nine worst social media fails of 2009... thus far

Social media has taken the marketing world by storm. Major agencies and internal divisions are hosting think tank sessions to try and come up with witty ideas to market their products and drive customer loyalty. Some of the ideas they come up with  are great. But others, let's face it,...

Tags: Pizza Hut, Brand, Stunt, Social Media, Twitter, Motrin, Nannerpuss, Jack, Skittles Home Page, Ashton Kutcher, Branding, Marketing, Jennifer Leggio

Blog posts 2009-05-22

Tuesday Silicon Valley news link report

Google CEO urges grads: 'Turn off your computer' -AP "Turn off your computer. You're actually going to have to turn off your phone and discover all that is human around us," Schmidt said. "Nothing beats holding the hand of your grandchild as he walks his first steps."...

Tags: Google Inc., Advertisement, Social Media, Tom Foremski

Blog posts 2009-05-19

CRIKEY! He can swallow whole companies! But not communities.

CRIKEY! He can swallow whole companies! But not communities.Basic flaw of free software"If a project no longer meets their requirements, be it from a licensing or political perspective, they simply cease working on it and go onto other things that interrest them instead."Basically, there is no real tie to those...

Tags: Tools & Techniques, OPEN SOURCE, Microsoft development tools, Crikey, software

Discussion threads 2009-04-21

Enterprise vendors: in pursuit of reality

Michael Hickins at BNet cracks open the customer/vendor relationship kimono, using Ray Wang's most recent post as the backdrop. As we enter the conference season, the timing could not be better: Indeed, most customers have a love-hate relationship with their vendors that is heavily weighted towards hate....

Tags: Beverage, Customer, SAP AG, IBM Corp., MISO PR, Carr, Food & Beverage, Software As A Service (SaaS), Mergers & Acquisitions, Internet, Managed Hosting, Manufacturing, Emerging Technologies, Investment, Finance, Dennis Howlett

Blog posts 2009-04-16

Gallup, Inc. Ensures Reliable, Rapid Access to Critical Operational and Business Data

Gallup, Inc. wanted to provide a standard infrastructural solution that enables the presentation of research - such as industry-specific employee and customer engagement data - to clients and creates a data infrastructure that is scalable, reliable, secure, and accessible to multiple applications without need for a proprietary access layer. The...

Tags: Microsoft Access, Oracle Corp., Database Management, Databases, Advertising & Promotion, Storage, Enterprise Software, Software, Data Management, Marketing, Hardware

Case studies 2009-04-01

Note to CFO: play nice with HR

A post in CFO.com by Rutgers University's Richard Beatty entitled:Memo to CFOs: Don't Trust HR, followed by a post at Gartner blogs: CFOs Should Trust HR, But Do Have Reasons To Be Wary was my cue to renew acquaintance with Gartner analyst and post author Jim Holincheck. ...

Tags: Human Resources, Jim Holincheck, Goodness, Dennis Howlett

Blog posts 2009-03-12

The battle for the social enterprise: Jive makes its move

Jive Software wants to be the backbone for all things collaborative in the enterprise, but it could run ultimately into tough competition from the likes of Microsoft, Oracle and IBM.  On Tuesday, Jive launched Social Business Software SBS 3.0, a suite it calls an enterprise class armada...

Tags: Oracle Corp., Microsoft Corp., Enterprise, IBM Corp., Social Business Software 3.0, Jive Social Business Software 3.0, Oliver Marks, Sales Strategy, Collaboration, Groupware, Sales Force Management, Enterprise Software, Sales, Software, Larry Dignan

Blog posts 2009-03-10

All that Jive: Putting the 'social' into business software

Jive Software announced the latest iteration of their Clearspace product today, and it has expanded significantly in size and scope. From origins as a forums and instant messenger vendor, Jive in 2006 launched 'Clearspace', a single application with wikis, blogs, discussions, instant messaging,...

Tags: Software, Microsoft Windows Small Business Server, Collaboration, Business Software, SBS 3.0, Jive SBS 3.0, Tools & Techniques, Management, Oliver Marks

Blog posts 2009-03-09

Microsoft to open retail stores. Yeah, good luck with that

Microsoft to open retail stores. Yeah, good luck with thatTime frame?"The time frame for opening the stores, as well as locations, will be the first order of business"How about a time frame of "never"? :)(That exec should take a cue from Libertarians who run for an office that's been vacant...

Tags: Retail, Microsoft Corp., retail company, good luck, hardware

Discussion threads 2009-02-12

How free wins...or does it?

Do you remember when building a website required an intimate knowledge of HTML and hours of pain just to get off the starting blocks? Or how about a CMS starting at $100K? That's less than 10 years ago and yet today, 'free' is the mantra for modern software. Phil Wainewright...

Tags: Software, Twitter, Phil Wainewright, Chris Anderson, Tools & Techniques, Management, Dennis Howlett

Blog posts 2009-02-10