emotional intelligence

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Emotional Intelligence 1 (Windows)

Emotional Intelligence--what it is and why it is important defines Emotional Intelligence describes the benefits, identifies the key competencies, offers a few illustrative stories and serves as a preview to smart emotions for busy business people. Smart emotions is a "how to" book that teaches five simple techniques proven to...

Tags: Microsoft Windows, Byron Stock & Associates, Emotional Intelligence, Leadership, Tools & Techniques, Management

Software downloads 2008-03-06

Successful Workplace Communication

View Available Dates and Locations This course features activities and role-playing exercise that will help you improve your oral interpersonal and small group communication skills in a workplace environment. Determine your communication style to help you capitalize on your strengths and improve your weaknesses. Have more...

Tags: Technique, Workplace, Communication, Emotional Intelligence, Productivity, Leadership, Team Management, Tools & Techniques, Management

Training 2008-01-01

Using Emotional Intelligence in the Technical Professions

In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence EI and how you can use it in professional situations. Dr. Greer discusses the importance of emotional intelligence and explains how EI can help you pursue your goals, improve your persuasive abilities, and be more...

Tags: Emotional Intelligence, Leadership, Tools & Techniques, Management

Webcasts 2008-01-01

An Expressive Avatar for Instant Messaging Endowed With Emotional Intelligence

This paper proposes to endow a graphical representation of a user in Instant Messaging - an avatar - with the ability to recognize and to express emotions and to play social nonverbal behaviour, on the basis of textual affect sensing and interpretation of communicative functions conveyed by online conversations. The...

Tags: Avatar, IM, Springer Science+Business Media, Instant Messaging, Emotional Intelligence, Internet, Online Communications, Tools & Techniques, Management

White papers 2007-01-01

Emotions Manager 2000 (Windows)

Emotions Manager 2000 is an easy-to-use intuitive software program for maximizing the benefits from your reactions to everyday events, thoughts and emotions. Used throughout the world by therapists, universities, sports teams, and individuals from all walks of life as a self-help tool for depression, anger, fear, phobias, guilt, worry and...

Tags: Tool, Emotions Manager 2000, Emotional Intelligence, Productivity, Microsoft Windows, Leadership, Tools & Techniques, Management, Operating Systems, Software

Software downloads 2002-10-22

Sound Harmonizing Studio 1.0 (Windows)

From the developer: "This program helps you harmonizing your everyday life improving your concentration, creativity and adding more consciousness to emotional intelligence EI. It uses combined visual, sound and musical generated resources. Use it every day in short sessions -five minutes is enough- following these four easy steps: 1. View...

Tags: Voice, Microsoft Windows, Sound, Roberto Forcen, Emotional Intelligence, Leadership, Telecommunications, Tools & Techniques, Management

Software downloads 2002-08-08

Affective Medicine: Technology with Emotional Intelligence

For a long time people have kept emotions out of the deliberate tools of medicine and science; scientists, physicians, and patients have often felt and sometimes expressed emotion, but no tools could sense, measure, and respond to their affective information. A series of recent studies indicates that emotions, particularly stress,...

Tags: Massachusetts Institute Of Technology, Emotion, Computer, Results, Productivity, Emotional Intelligence, Tools & Techniques, Management

White papers 2001-08-01

Additional Resources

Finally! A Three-Cornered Consulting Service for Enterprise 2.0

Managing Change is the Biggest Challenge for Enterprise 2.0 & Social MediaGreat post Paul- and agreed that congrats are in order. What is often missed in deploying new technologies or old standards is the degree to which it changes how people do their job, what their daily life looks like-...

Tags: Customer relationship management (CRM), Leadership, Enterprise software, Dion, Managing Change, Enterprise 2.0, CRM

Discussion threads 2009-10-21

The burnout risks for E2.0 community managers

Dion Hinchcliffe's piece on community management surprised me. There is a sense that Dion is trying to lay down some ground rules in an area that is too new for anyone to draw anything other than tentative and early stage conclusions. That's not to say that conclusions are incorrect. There...

Tags: Dennis Howlett

Blog posts 2009-09-29

Just-in-Time Intelligence Helps Comic Relief Boost Donations 25% While Reducing Failure Risk

Comic Relief wanted to calculate real-time online donations for broadcast during Red Nose Day 2009, a seven-hour, live, televised fundraising event and identify the clips that generate the highest emotional response from the public and result in high levels of donations so that they can be re-run throughout the event...

Tags: Oracle Corp., JIT, Databases, Disaster Recovery, Quality, Storage, Enterprise Software, Software, Data Management, Business Operations, Hardware

Case studies 2009-08-01

Windows 7 RTM - Get the facts

Windows 7 RTM - Get the facts[b]Q:[/b] Can I stay with Windows XP for now?[b]Q:[/b] Can I stay with Windows XP for now? - 7/22/2009[b]A:[/b] Yes you can. There's no compelling reason to make a switch to W7 even though we want you to spend the money.=========================[b]Or, Consider the...

Tags: Linux, Operating systems, Microsoft Windows 7, Windows 7 RTM, Microsoft Windows, Ubuntu, Microsoft Windows XP

Discussion threads 2009-07-22

Excerpt #2: Customer Experience - Chap 21 from CRM @ The Speed of Light, 4th ed.

I have to be straight with you. I'm entering the head down, grind it, drive to the goal line when it comes to CRM at the Speed of Light's 4th edition.  Which means that in other areas that I'm writing, I'm treading water. So there is a dual purpose to...

Tags: Expectation, Interaction, Customer, Customer Experience, CRM, Strategy, Management, Paul Greenberg

Blog posts 2009-06-04

Screenshot: Apple to charge for re-downloading apps

Screenshot: Apple to charge for re-downloading appsThanks for the screenshotI'd forgotten how really lousy the resolution on the iPhone is! Ugh.Apple becomes more and more MSThere is this trend...Instead of adding compass, Apple should fix the iPhone freezing problemHow about actually making the phone work properly before stealing features from...

Tags: Digital rights management (DRM), Telecom & Utilities, Apple Inc., phone, Apple iPhone, digital-rights management

Discussion threads 2009-05-31

Can an algorithm stop Google's brain drain?

Google has turned to an algorithm to crunch data on its employees to prevent brain drain.  The Wall Street Journal reports: The Internet search giant recently began crunching data from employee reviews and promotion and pay histories in a mathematical formula Google says can identify which...

Tags: Algorithm, Google Inc., Engineering, Larry Dignan

Blog posts 2009-05-19

Wither the 'smartphone': Reorganizing the mobile market when all devices get smart

Smartphones as a term is dying a quick death as all phones become smarter with Internet access, email and other capabilities. Meanwhile, the mobile market will be carved up based on whether devices are open, foster consumption or content creation, and utility and entertainment, according to Forrester Research. Simply put,...

Tags: Apple iPhone, Phone, Device, Mobile, Smart Phone, Openness, Hardware Game, Advertising & Promotion, Marketing, Larry Dignan

Blog posts 2009-05-19

IBM math wonk: Social media another source of data

All those emotional Tweets. Those blog rants. The guy going off about being scorned by a vendor. It's just another data set.  Brenda Dietrich, vice president of business analytics & mathematical sciences at IBM Research, made the comments on a panel at Big Blue's Hawthorne, NY facility. ...

Tags: Social Media, Business Analytics, IBM Corp., Research & Development, Business Operations, Larry Dignan

Blog posts 2009-04-14

Legislator wants to smudge online maps

Legislator wants to smudge online mapsBlurry bitsIf they did blur some of the map bits. I wonder how long it would be before somebody noticed that all the blurry bits looked a lot like little targets that were already identified and then of course the images would have to be...

Tags: online map, global warming

Discussion threads 2009-03-03

Women and leadership

Last week, my dead tree copy of McKinsey Quarterly arrived bearing the above title. This section caught my eye (p.45 and written by Joanne Barsch, Susie Cranston and Rebecca A. Craske): One surprising thing we learned as a result of talking with female leaders was that they often fail...

Tags: McKinsey & Co., Leadership, Men, Women, Leader, Personal Development, Gender And Diversity, Human Resources, Dennis Howlett

Blog posts 2008-10-27

MindMentor, the first robot psychologist

People affected by emotional problems are often reluctant when they're told to see a psychologist. Now, they can confidentially consult online MindMentor, the first robot psychologist. It will cost them €4.95 for one hour session (or about US$7.65 as of today). MindMentor has been developed by two Dutch psychologists specialized...

Tags: Problem, MindMentor, Robots, Leadership, Emerging Technologies, Management, Roland Piquepaille

Blog posts 2008-03-11

SEC urged not to revive 'terrorist' watch list

SEC urged not to revive 'terrorist' watch listGee, now I wonder why they did that?Could it be because people think they are scum? Yeah, just might be...lolState sponsors of terraism bad.Except when sacred profits are at stake.:o)It's true...The greed of these people knows no bounds.They are busy selling off...

Tags: Homeland security, terrorism, SEC

Discussion threads 2008-01-18