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- Yahoo Mail outages plague some users
- Scattered reports say the world's most widely used e-mail service was suffering from scattered outages on Monday morning. Yahoo Mail users reported problems Monday morning, with the service inaccessible for some and spotty for others. TechCrunch noticed a Twitter spike in reports of problems with Yahoo...
- News items 2009-10-26
- Screenshots: Leaked upcoming BlackBerry OS
- The new operating system for the BlackBerry Curve has been leaked. So what's changed? by Zack Whittaker
- Image galleries 2009-08-15
- Get started using the Palm Pre
- The Palm Pre's WebOS is interesting, beautiful, and even fun. But it takes some getting used to. Molly Wood helps you get started by navigating you through the user interface.
- Videos 2009-07-07
- Outlook Live: a first look
- Taking a quick screenshot tour of what Outlook Live provides students. by Zack Whittaker
- Image galleries 2009-02-20
- The perils of information overload
- Employees from technology companies including Intel, Microsoft, IBM, and Google have banded together to combat information overload, which they call "the world's greatest challenge to productivity." As the new nonprofit Information Overload Research Group gets off the ground, CNET News intern Holly Jackson hit the streets of San Francisco...
- Videos 2008-07-18
- Gates: Phones should call person, not number
- Microsoft CEO and Chairman Bill Gates sat down with CNET News.com's Ina Fried to discuss how Unified Communications software will finally modernize the business phone. Now if you want to reach people, you can just click and see if and how they're available, whether via phone, e-mail or instant message.
- Videos 2007-10-19
- Microsoft moves to business telephony
- On Tuesday, Bill Gates took the stage in San Francisco to announce Microsoft's new line of software aimed at unifying voicemail, e-mail and business meeting technology.
- Videos 2007-10-16
- RIM's new, Wi-Fi enabled BlackBerry
- The RIM BlackBerry 8820 gets another boost with Wi-Fi capabilities. CNET's Bonnie Cha examines this and other features in the latest version of the popular communications device.
- Videos 2007-09-19
- Free iPhones at conference spark debate
- From the Office 2.0 conference in San Francisco, Webware Editor Rafe Needleman talks with software developers and business users about the iPhone's potential as a business device.
- Videos 2007-09-07
- Can Postini legitimize Google's enterprise ambitions?
- Google has been thundering into the SaaS space with their broadening "application-of-the-day" suite. Google has portrayed themselves as a productivity suite contender in the enterprise space, which supports today's announced plan to acquire messaging security provider Postini. However, they face a Mount Everest-like uphill climb. Google needs to shed their pure-play consumer image, in favor of a provider for consumer and enterprise...
- Blog posts 2007-07-09
- Good email can take the ISP fast lane
- Comcast, Cox Communications, Time Warner Cable's Road Runner and Verizon have joined Yahoo and AOL in adopting the CertifiedMail reputation program from Goodmail Systems.Courtesy of Slashdot's "something-to-think-about dept," CmdrTaco asks What Happens If You Don't Pay for Goodmail?  (Read CmdrTaco's blog for an objective analysis of both sides of the debate.) [Here's] the Catch 22: If...
- Blog posts 2007-06-22
- Will honest mail ever prevail?
- For the purposes of this post, "honest email" refers to non-spam messages -- whereas, spam messages are the unquestionable bad stuff sent by the bad guys. To sieve the honest email from the spam email is a Herculean, never-ending task.At a basic level, there are two methodologies by which to determine if an email message is...
- Blog posts 2007-06-22
- Cyber crooks: They're out to get you...
- Internet users can receive a cash reward for forwarding messages to test a Microsoft/AOL e-mail tracking system. THIS TOOK TWO PAGES OF THE TUESDAY USA TODAY - IT IS FOR REALSubject: PLEEEEEEASE READ!!!! it was on GOOD MORNING AMERICA!!!! It was on the news! Kathy South Alcoa - EHS Maintenance...
- Blog posts 2007-06-07
- Incriminating email goes amuck
- The Courts routinely subpoenae email messages, and people routinely use email to incriminate themselves.I had supressed, until now, the urge to comment on the Karl Rove missing-email fiasco; however, it keeps getting juicier. The story, so far, goes like this... Critics say that the Rove staff used the Republican National Committee RNC email system to...
- Blog posts 2007-06-04
- Email Abdicates Its Throne
- In April and May, I conducted a quick poll -- asking "What media do you use? Multiple answers allowed." The 440 responses broke out as follows: TwitterVideo MailVoice-to-Text Other Text MessagingLandline Phone IM/Chat Cell Phone Email Votes  33  5 8 64 76 79 95 99% 1 1 1 2 15 18 19 22 23"Quick Poll," April/May 2007, Grey ConsultingMy Web site readership is composed primarily of enterprise knowledge workers. A quick analysis of...
- Blog posts 2007-05-31
- Enterprise communication: Flexibility trumps security
- Before wireless email became commonplace, executive management would often forward their most important email messages from their corporate account to their free, consumer email account (e.g., hotmail) -- so that they could access them at a public kiosk while traveling. Consumer instant messaging IM, and the plethora of free "2.0"...
- Blog posts 2007-04-27
- Unified Messaging is Legacy
- VoIP Loop blogger, Blair Pleasant, asks Is Unified Messaging Still Relevant?There is a premium for UM [unified messaging] over plain voice mail, plus the integration costs can be not insignificant. And then there’s the integration issues – UM isn’t generally plug and play. And lastly, the ever-present ROI [return on...
- Blog posts 2007-04-12
- Freeing the Message From the INBOX
- Ten years ago, I installed monstrous email gateways that allowed for message flow between disparate, proprietary email systems -- internal to the organization. Despite patchwork "solutions," sending email messages outside of the organization was a pipedream. The Internet created as much of a buzz then, as does "2.0" today....
- Blog posts 2007-04-10
- How Open Source Email is Gaining Respectability
- Not so long ago, only the residents of Geekdom usually in academia would attempt to architect an entirely open source email system. Architects normally assembled the system from an à la carte menu of email system parts. Hooking the pieces together required an in-depth knowledge of email protocols and mail...
- Blog posts 2007-04-09
- Building a Better Spam Trap
- According to Wikipedia, there are about 3,500 species of cockroaches. Once your house is infested, cockroaches are near impossible to get rid of. Spam is to e-communication as cockroaches are to dwellings. One species of spam is called image spam. Email messages can contain a link to the spammy image...
- Blog posts 2007-04-04
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