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Additional Resources
- Excerpt #2: Customer Experience - Chap 21 from CRM @ The Speed of Light, 4th ed.
- I have to be straight with you. I'm entering the head down, grind it, drive to the goal line when it comes to CRM at the Speed of Light's 4th edition. Which means that in other areas that I'm writing, I'm treading water. So there is a dual purpose to...
- Tags: Expectation, Interaction, Customer, Customer Experience, CRM, Strategy, Management, Paul Greenberg
- Blog posts 2009-06-04
- How Compliant is YOUR Email Archive?
- Failure to archive your emails can have dire consequences for your business. Do any of these regulations impact you? Sarbanes-Oxley SOX Act HIPAA Gramm-Leach Bliley Act GLBA Securities and Exchange Commission SEC Rules National Association of Securities Dealers NASD Rules Investment Dealers...
- Tags: Sarbanes-Oxley Act, Compliance, SEC, NASD, Computhink, E-mail, Regulatory Compliance, Sarbanes-Oxley, Regulations, Hipaa, Online Communications, Human Resources, Policies And Procedures, Government, Financial Accounting, Finance, Healthcare
- Resource centers 2008-03-01
- blankUnique Gift Maker 2.5 (Windows)
- Have you got ready any gift baskets, greeting card for Valentine's day, Christmas, Birthday of your friend or any special occasion? If you want to make gift baskets which could be remembered forever, try UniqueGift Maker. UniqueGiftMaker will help you to make your greetings, questions or anything you want to...
- Tags: Basket, Microsoft Windows, GozTun, Internet, E-mail, Digital Cameras, E-learning, Corporate Communications, E-books, Digital Photography, Online Communications, Consumer Electronics, Personal Technology, Enterprise Software, Software, Marketing
- Software downloads 2007-08-27
- Poll: Rush Limbaugh is giving away 10 iPhones, each with two-year calling plans
- Poll: Rush Limbaugh is giving away 10 iPhones, each with two-year calling plansBush makes it easy for Dems to win!The whole Scooter Libby affair will make it easy for Dems to win the white house this year. Bush's previous actions cost his party the Congress and his recent actions...
- Tags: Apple iPhone, Scooter Libby, Rush Limbaugh
- Discussion threads 2007-07-04
- Web Questionnaire 4 (Windows)
- Web questionnaire makes it easy to design feedback forms and online questionnaires. You could compose questionnaires using WQ's WYSIWYG editor, retrieve replies via email, then analyze the result using different kinds of report format.Version 4.0 supports Data View to recreate original questionnaire submission; creates questionnaires in multiple pages.
- Tags: Web, CompressWeb, Channel Management, Microsoft Windows, E-mail, Marketing, Operating Systems, Software, Online Communications
- Software downloads 2006-06-01
- Does anyone really like adware?
- I bring up this question because adware company reps and adware apologists have been known to make statements about anti-spyware zealots (like myself, admittedly), that we think "our views are the views of every consumer". A few months ago I asked Spyware Warrior readers to respond to a few...
- Tags: adware, advertisement
- Blog posts 2005-10-19
- Is unsubscribing from spam enough?
- Is unsubscribing from spam enough?From usThe beauty of this system is that every time you "unsubscribe" from one list, you confirm that you are a sucker who actually reads spam.Therefore, although you won't hear from [b]them[/b] again, you'll find that you start hearing from lots of others. Bet on...
- Tags: Cyberthreats, spam, spammer
- Discussion threads 2005-09-06
- RealNetworks swims against the current
- RealNetworks swims against the currentI stopped using RealPlayer years ago..When they insisted on having their player automatically take over almost all media file associations, placed a RealPlayer/Real Netowrk icon on the desktop, the start menu, the quick launch bar, the system tray, the IE tool bar, almost every context menu...
- Tags: Digital music, Digital media, Media players, Channel management, RealNetworks Inc., plug-in
- Discussion threads 2004-03-04
- SumQuest 7.0 (Windows)
- SumQuest Survey Software can fully process and analyze any web, email, telephone, mail or personal interview survey. It is designed with the novice researcher in mind and also has the power to handle highly advanced surveys. SumQuest can be learned in one or two hours and also provides free, friendly,...
- Tags: Researcher, Microsoft Windows, Survey, SumQuest Survey Software, Marketing Research, Marketing
- Software downloads 2003-07-22
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