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	<title><![CDATA[electronic billing Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/electronic+billing.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to electronic billing]]></description>
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		<title><![CDATA[Elektroprivreda Crne Gore Modernizes and Standardizes Processes, Reduces Costs by 20%]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1103293]]></link>
		<description><![CDATA[Elektroprivreda Crne Gore EPCG wanted to facilitate modernization by enabling business innovations such as wireless meter reading and online processing and increase efficiency of business processes by networking its 26 different business units, on a limited budget. The challenge was to reduce training costs for new employees, by implementing standardized...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Fri, 01 May 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/elektroprivreda+crne+gore.html"><![CDATA[Elektroprivreda Crne Gore]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
	</item>
	<item>
		<title><![CDATA[Don't diss my iPhone]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-13603-0.html?forumID=1&threadID=37556&messageID=690491&start=0]]></link>
		<description><![CDATA[Don't diss my iPhoneElectronic billing is still unreliableI tried to use email to receive electronic bills via email. After couple of lost emails and late fees I decided to stop that experiment. E-mail is just too unreliable.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 17 Aug 2007 16:39:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[e-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+iphone.html"><![CDATA[Apple iPhone]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[electronic billing]]></category>
	</item>
	<item>
		<title><![CDATA[GCS DayCare V9 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=757033]]></link>
		<description><![CDATA[GCS DayCare - Adult Day Health Care facility management and electronic billing software. Accounts Receivable, Participant Attendance, IPC Form, Form Editor (Tar and UB92), User Setup [Security], Participant Ledger, Recreate Previous Batches, Batch Reports, Unpaid days, Send To History, Payment Types, Payment Details, Checks Report, Insurance Aging, Tar Evaluation, Tar...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 14 Nov 2006 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/attendance.html"><![CDATA[Attendance]]></category>
		<category domain="http://updates.zdnet.com/tags/payment.html"><![CDATA[Payment]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/gcs+health.html"><![CDATA[GCS Health]]></category>
		<category domain="http://updates.zdnet.com/tags/facility+management.html"><![CDATA[Facility Management]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/real+estate.html"><![CDATA[Real Estate]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Realizing the True Value of Online Self-Service and E-Billing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=240998]]></link>
		<description><![CDATA[Self-service is the fastest-growing customer care channel and is widely recognized as a viable means to dramatically reduce operational costs. However, many companies deploying self-service and e-billing solutions have met with limited success. In most cases, user adoption remains low because most existing self-service and e-billing offerings do not adequately...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 01 Aug 2005 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/self-service.html"><![CDATA[Self-service]]></category>
	</item>
	<item>
		<title><![CDATA[Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=26891]]></link>
		<description><![CDATA[The purpose of this document is to provide an objective, educational tool on Internet-based Electronic Invoice Presentment and Payment EIPP in business-to-business transactions. It is intended to help businesses understand the different approaches  available, or emerging, in the market today. The authors believe that broader  understanding will drive...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 25 Jan 2001 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/payment.html"><![CDATA[Payment]]></category>
		<category domain="http://updates.zdnet.com/tags/ebpp.html"><![CDATA[EBPP]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/b2c.html"><![CDATA[B2C]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
		<category domain="http://updates.zdnet.com/tags/operational+accounting.html"><![CDATA[Operational Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/b2b.html"><![CDATA[B2B]]></category>
		<category domain="http://updates.zdnet.com/tags/e-business%252fe-commerce.html"><![CDATA[E-business/E-Commerce]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
	</item>
	<item>
		<title><![CDATA[Electronic Billing Presentation and Payment]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=66521]]></link>
		<description><![CDATA[Electronic Billing Presentation and Payment EBPP is the use of electronic means, such as email or a short message, for rending a bill. This white paper discusses the advantages of EBPP over traditional means of bill payment. Its use is discusses in mobile communications. At the end it mentions about...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/payment.html"><![CDATA[Payment]]></category>
		<category domain="http://updates.zdnet.com/tags/ebpp.html"><![CDATA[EBPP]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/mobilein.com.html"><![CDATA[MobileIN.com]]></category>
	</item>
	<item>
		<title><![CDATA[Electronic Billing - Paying Off on the Promise]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=138869]]></link>
		<description><![CDATA[New developments in Electronic Bill Payment and Presentation EBPP promise major savings plus opportunities to generate new revenue - but prudent billers are leaving nothing to chance. American businesses produced and distributed over 20 billion invoices last year - generating volumes of paperwork for their customers. But now, advanced software...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/pitney+bowes+inc..html"><![CDATA[Pitney Bowes Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/ebpp.html"><![CDATA[EBPP]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">PBI</category>
		<category domain="tickers">PBI</category>
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	<item>
		<title><![CDATA[TXU Energy Capitalizes on e-Billing by Bringing It in House]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=272484]]></link>
		<description><![CDATA[Facing utility deregulation and a range of potential new competitors, TXU Energy needed to differentiate itself, while also building stronger relationships with its customers. The company, which is the largest provider of electricity and natural gas services in the state of Texas, also was looking for ways to reduce operating...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/oracle+corp..html"><![CDATA[Oracle Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/siebel+systems+inc..html"><![CDATA[Siebel Systems Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
		<category domain="http://updates.zdnet.com/tags/natural+gas.html"><![CDATA[Natural Gas]]></category>
		<category domain="http://updates.zdnet.com/tags/telecom+%2526+utilities.html"><![CDATA[Telecom & Utilities]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">ORCL</category>
		<category domain="tickers">ORCL</category>
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	<item>
		<title><![CDATA[Major Telecommunications Company Delivers Value to Its Customers With Electronic Billing Powered by SAP Biller Direct]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=295807]]></link>
		<description><![CDATA[With a fixed network covering most of Germany, Arcor offers its private and business customers a broad range of voice, Internet, and data services. The company wanted to extend use of electronic billing. The company chose SAP Consulting, part of SAP Customer Services Network as the implementation partner. The company...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/sap+ag.html"><![CDATA[SAP AG]]></category>
		<category domain="http://updates.zdnet.com/tags/electronic+billing.html"><![CDATA[Electronic Billing]]></category>
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		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SAP</category>
		<category domain="tickers">SAP</category>
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	<item>
		<title><![CDATA[Progress Energy Reduces Costs and Enhances Customer Service With Integrated Electronic Billing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=305066]]></link>
		<description><![CDATA[Progress Energy is a Fortune 250 vertically integrated electric utility company with more than 22,000 megawatts of generation capacity. The company's holdings include two electric utilities serving approximately 3 million customers in North Carolina, South Carolina, and Florida. The challenge was to create a single, enterprise-wide, and integrated customer experience...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/customer+service.html"><![CDATA[Customer Service]]></category>
		<category domain="http://updates.zdnet.com/tags/payment.html"><![CDATA[Payment]]></category>
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