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	<title><![CDATA[ecrm Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/ecrm.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to ecrm]]></description>
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		<title><![CDATA[RTI Harlequin RIP 8.0 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=870183]]></link>
		<description><![CDATA[Harlequin PostScript Level 3, XPS and PDF compatible RIP that offers support for over 300 plus output devices including platesetters, imagesetters, printing presses, inkjet proofers, thermal devices and other prepress equipment. RIP-Kit is built on Global Graphics Harlequin RIP Software. RIP-Kit offers users the ability to drive more than one...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 26 Nov 2008 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/adobe+pdf.html"><![CDATA[Adobe PDF]]></category>
		<category domain="http://updates.zdnet.com/tags/agfa-gevaert+n.v..html"><![CDATA[Agfa-Gevaert N.V.]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/ecrm.html"><![CDATA[eCRM]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/finance.html"><![CDATA[Finance]]></category>
		<category domain="http://updates.zdnet.com/tags/inkjet+printer.html"><![CDATA[Inkjet Printer]]></category>
		<category domain="http://updates.zdnet.com/tags/managerial+accounting.html"><![CDATA[Managerial Accounting]]></category>
		<category domain="http://updates.zdnet.com/tags/printing.html"><![CDATA[Printing]]></category>
		<category domain="http://updates.zdnet.com/tags/rip-kit.html"><![CDATA[RIP-Kit]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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		<title><![CDATA[eCRM in Your Enterprise]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=278498]]></link>
		<description><![CDATA[In a rapidly changing global business marketplace, it is realize that there are subtle and complex changes in the consumer/ brand relationships directly impacting the brand equity, owing mainly to an unprecedented glut in communications and information channel like the internet. Add to this the typical consumer's desire to move...]]></description>
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		<pubDate>Sat, 26 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/brand.html"><![CDATA[Brand]]></category>
		<category domain="http://updates.zdnet.com/tags/ecrm.html"><![CDATA[eCRM]]></category>
		<category domain="http://updates.zdnet.com/tags/aalpha+information+systems+india.html"><![CDATA[Aalpha Information Systems India]]></category>
		<category domain="http://updates.zdnet.com/tags/branding.html"><![CDATA[Branding]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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		<title><![CDATA[Making Sense of eCRM: Electronic Customer Relationship Management]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=10595]]></link>
		<description><![CDATA[In today's world of business and technology we are constantly barraged with a never-ending series of acronyms; a relative recent addition is eCRM. Like many of its predecessors, eCRM which stands for electronic customer relationship management, is a term that is tied to a great deal of hype and confusing...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/ecrm.html"><![CDATA[eCRM]]></category>
		<category domain="http://updates.zdnet.com/tags/crm.html"><![CDATA[CRM]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
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		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
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		<title><![CDATA[Using Mobile Technology to Bring Manufacturers and Retailers Together]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=160405]]></link>
		<description><![CDATA[This case study spotlights how ECRM, a leader in the conference management industry, is using mobile technology as a collaboration tool for the manufacturers and retailers who attend its EPPS Efficient Program Planning Sessions conferences. Download the paper to learn why ECRM provides a Gateway M275 notebook-to-tablet PC to all...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/gateway+inc..html"><![CDATA[Gateway Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/ecrm.html"><![CDATA[eCRM]]></category>
		<category domain="http://updates.zdnet.com/tags/conference.html"><![CDATA[Conference]]></category>
		<category domain="http://updates.zdnet.com/tags/retail.html"><![CDATA[Retail]]></category>
		<category domain="http://updates.zdnet.com/tags/customer+relationship+management+%2528crm%2529.html"><![CDATA[Customer Relationship Management (CRM)]]></category>
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