e-governance portal

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E-Governance Portal Empowers Citizens and Facilitates Interdepartmental Collaboration

The Government of Andhra Pradesh launched an online citizen services portal in March 2002. APOnline Limited, a joint venture between the Government of Andhra Pradesh and Tata Consultancy Services Limited, designed, developed, deployed, and maintains the portal. APOnline is spearheading the e-governance movement in India. It provides citizen services in...

Tags: Collaboration, E-governance, E-Governance Portal, APOnline Ltd., Portal Application, Portals, Web Technology, Internet

Case studies

Additional Resources

Web Help Desk Free 9.2.3.1 (Mac)

The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...

Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing

Software downloads 2009-11-25

Web Help Desk Pro 9.2.3.1 (Mac)

This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with iPhone web-app access, email-to-ticket conversion, trouble ticket email notifications, self-service knowledge base, track billable time & materials, LDAP & AD...

Tags: Asset, Web, Apple Macintosh, MacsDesign Studio, Web Help Desk, Help Desk, Call Centers, Asset Management, It Operations, Financial Services, Operational Planning, Finance, Business Operations

Software downloads 2009-11-25

Google: Firms can get rid of Office in a year

In other words, Google Appsare still at that 1 to 2 percent mark.Good Riddance!It won't be missed.Man, so true, MS Office is a big hairball of baroque features to format for8.5x11. MS Office will be on a downward slide from here on out.In terms of what is need for the...

Tags: Google Inc., Microsoft Office, Microsoft Corp.

Discussion threads 2009-11-13

Guess who else is married to paper?

Another paper perilThankfully, knock on wood, I don't get sick very often.Since I hadn't been there for years, my Clinic threw away my entire medical history.Paper is a fact of life.You have to a have a paper trail, the entire concept of goingpaperless is just silliness.I am sure with the...

Tags: patient, doctors office

Discussion threads 2009-11-12

Airship 1.3.5 (Windows)

Imagine empowering your child with the ability to explore the World Wide Web through a fun, safe, 100% secure portal. Imagine access to kid-friendly websites, automatic content scanning for objectionable words, and access to filtered e-mail. Imagine the feeling of security in knowing your child can explore the Internet with...

Tags: Child, Microsoft Windows, Kid Innovation, Airship, Portals, Web Technology, Internet

Software downloads 2009-11-06

PG Real Estate Solution OCT.2009 (Windows)

PG Real Estate--a turnkey solution to build a Real Estate Web Site. Highly flexible, it is a perfect solution for Powerful Real Estate Portal (property lease, rent and sale marketplace), Independent Realtors or Real Estate Agencies. The script has a flexible structure allowing you to manage your site via site...

Tags: Payment, Administrator, Microsoft Windows, Pilot, Operational Accounting, Real Estate, Finance, Business Operations

Software downloads 2009-10-22

LG Bliss - white (US Cellular)

LG is one of the top makers of touch-screen feature phones, and though many of them go to big national carriers like Verizon Wireless and AT&T Wireless like the LG enV Touch and the LG Xenon for example, quite a number of them make it to regional carrier U.S. Cellular...

Tags: Keyboards, Telecom & Utilities, U.S. Cellular, LG Electronics Inc., home screen, LG Bliss, phone, Bliss

Product reviews 2009-10-14

Open source and forced obsolescence

You gutted your own articleFirst, no one forces you to update your software, period. There *are* companies that won't support antiques, and who can blame them? Support costs are very high, especially since one person or team can't be expected to be expert in a dozen different versions of the...

Tags: Tools & Techniques, Enterprise resource planning (ERP), obsolescence, open source, software

Discussion threads 2009-10-02

News to know: Verizon's Pre; Tornado; IDF; iPhone MMS; RedHat; Gmail outage

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Sam Diaz: Report: Verizon says no to Palm Pre Andrew Mager: Tornado: The real-time web server from...

Tags: Apple iPhone, Google Gmail, Larry Dignan, MMS, Red Hat Inc., Verizon Communications Inc., Microsoft Corp., Outage, Sam Diaz, Intel Corp., E-mail Providers, Text Messaging/SMS/MMS, Smart Phones, Cloud Computing, Open Source, Internet, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications

Blog posts 2009-09-25

Innovative Technology Helps Tampa Police Raise Security, Lower Costs at Super Bowl

In 2009, Super Bowl XLIII drew nearly a quarter million visitors to Tampa, Florida, but security planning started long before game day. Tampa police needed a solution that would comply with the National Incident Management System NIMS, which takes a systematic approach to incident management and collaboration among multiple jurisdictions...

Tags: Security, Microsoft Corp., Portals, Games, Collaboration, Groupware, Content Management, Internet, Personal Technology, Enterprise Software, Software

Case studies 2009-09-22

More on Microsoft Project 2010

The Completeness of the PPM Solution Grows (More from the Project Conference 2009 in Phoenix) As the demonstrations of Project 2010 continue, I noted the following: 1) Microsoft has added a lot of functionality in its Resource Management and Time Entry...

Tags: Microsoft SharePoint, Microsoft Corp., Capability, Collaboration, Content Management, Groupware, Microsoft Project, Team Management, Enterprise Software, Software, Microsoft Office, Office Suites, Management, Brian Sommer

Blog posts 2009-09-16

6 dirty tricks from enterprise vendors

GET it in WRITING!If it is NOT in the contract then you made your first mistake.Well said.Contracts & Paper Trails are more precious than gold when something goes Tango-Ultra on you.I dont agree with #5Well I do, but to further clarify, *most* vendors will support at least 1-2 major revisions...

Tags: Content management, Collaboration, Groupware, Enterprise software, Enterprise resource planning (ERP), dirty trick, enterprise vendor, Microsoft SharePoint, Microsoft Corp.

Discussion threads 2009-09-09

Who is the 90-day Windows 7 Enterprise trial aimed at exactly?

I don't understand you blog? You don't think there are not many businesses and organizations out there in the SMB market, for example, that fall into a large group that could benefit from trying windows 7 out? Are you saying buying a copy would be better? I don't get...

Tags: Adrian, Microsoft Windows 7, Microsoft Windows

Discussion threads 2009-09-02

An odd Yahoo Mail search bug that requires escalation pronto

Switch to GoogleIt's the only way Yahoo will respond appropriately.Searching email?Searching email?Well, I guess you ZDNet guys get enough volume of it.Personally, I don't get that amount volume.YHOO E-MAIL SEARCH HAS BEEN SCREWED UP FOR MONTHSYHOO E-MAIL SEARCH HAS BEEN SCREWED UP FOR MONTHS causing much consternation in a YHOO...

Tags: E-mail providers, Yahoo! Inc., e-mail, odd Yahoo Mail, Yahoo! Mail

Discussion threads 2009-08-31

News to know: Snow Leopard; Salesforce; Sony; Apple ads; Search

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Ryan Naraine: Apple adds malware blocker in Snow Leopard Jason D. O'Grady: Apple removed blood stains from Snow...

Tags: Salesforce.com Inc., Sony Corp., Larry Dignan, Advertisement, Andrew Nusca, Apple Inc., Sam Diaz, Microsoft Windows, Microsoft Windows 7, Portals, E-books, RSS, Desktops, Sales Force Management, Operating Systems, Software, Internet, Personal Technology, Hardware, Sales

Blog posts 2009-08-26

Web Help Desk Software 9.2.1.7 (Mac)

The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive...

Tags: Web, Customer Service, Apple Macintosh, MacsDesign Studio, Help Desk, Call Centers, LDAP, Channel Management, It Operations, Directory Services, Enterprise Software, Software, Marketing

Software downloads 2009-08-19

Podcast: Why ZDNet AU loves Linux desktops

Since you ask, noI have long ago left Windows behind when I got tired of running all the spyware/malware/defrag/registry cleaner jobs just to keep it running resonably well. I find that my computer runs better with Linux and i don't have the annoying jobs to run just about every...

Tags: UNIX, Operating systems, OPEN SOURCE, Linux desktop, desktop, podcast, Linux, Microsoft Windows

Discussion threads 2009-08-14

The disruptive nature of cloud computing

Maybe a little overstated don't you think?Let's really think about the amount of disruption from 1-10 on these examples: Gas Lamps to Light bulbs 10, nobody uses gas lamps anymore. Steel Mill example, maybe an 8 or 9. Open Source a 7 because even those that haven't used it benefitted...

Tags: Virtualization, cloud computing

Discussion threads 2009-08-12

eBay warns of developer password-theft flaw

If you are a member of the eBay Developer Program, you might want to change your password immediately. According to a warning from eBay's Kumar Kandaswamy, a vulnerability in the service allows malicious hackers to gain information to developer accounts.  The company is strongly encouraging its user...

Tags: Developer, Password, Flaw, eBay Inc., Kandaswamy, Ryan Naraine

Blog posts 2009-08-12