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- DreamHost customers hit with nightmare
- A single GBIC?GBIC failures, while less common now, are legendary in IT circles. If a single GBIC being bad can take down a significant amount of production service for an extended period of time, it's time to reconsider the design of the network.I imagine Joe McKendrickwill need to tweak his...
- Discussion threads 2009-11-25
- Honesty, transparency can offset customer service disasters
- In response to my caught-on-tape customer service nightmares involving T-Mobile, Ticketmaster, and Bank of America, several ZDNet readers asked that I not focus just on the negative and to look for some positive stories as well. It's a good point given the overwhelming flood of negativity found in today's...
- Blog posts 2006-08-03
Additional Resources
- DreamHost customers hit with nightmare
- Hosting company DreamHost is becoming a nightmare for customers. The company has had trouble keeping its customer sites up and running as it migrates hardware. by Larry Dignan
- Blog posts 2009-11-25
- To host or not to host
- To host or not to hostAs I stated on TwitterI would stick to outsourcing unless you're large enough to manage those resources in house, unless you particularly like 3AM "the site is down!!!!!!111!" calls; chances are good that you're not large enough. Whether you stick with GoDaddy or not is...
- Discussion threads 2009-07-20
- If hackers don't get you, maybe Google will
- Two weeks ago my personal blog StorageMojo was hacked. Turns out that Google can be a bigger problem than the hackers. Here's how it works and tips on protecting yourself. "Don't be evil" is a pretty low bar There’s been a lot of blog hacking going...
- Blog posts 2008-05-18
- DownloadHelper 2.4.2 (Windows)
- DownloadHelper is a tool for Web content extraction. Its purpose is to capture video and image files from many sites. Just surf the Web as you are used to, when DownloadHelper detects it can do something for you, the icon gets animated and a menu allows you to download files...
- Software downloads 2007-09-26
- dhalias 1.1 (Mac)
- dhalias is a dashboard widget that allows Dreamhosters to find and create email alias for their domains. Requires Mac OS X 10.4.3 and a Dreamhost account!
- Software downloads 2007-08-16
- Dreamhost Status Widget 1 (Windows)
- The Dreamhost Status Widget checks the status feeds from the Dreamhost status blog as well as the Dreamhost blog. Multiple categories and a Dreamhost FAQ search form is included. This version is the first release on CNET Download.com.
- Software downloads 2007-06-19
- alahup! 1.1 (Mac)
- alahup! is an agile web development framework and CMS. It is both a framework that lets web designers develop full featured, professional, standards compliant dynamic web sites, and an integrated "web 2.0" content management system making wise use of ajax techniques. Development tools run on Mac OS X, Linux, and...
- Software downloads 2006-11-10
- Honesty, transparency can offset customer service disasters
- Honesty, transparency can offset customer service disastersTransparency SmansparencyLets talk about the 90% of other cases where saying too much to users creates public relations nightmares, divulges intellectual data, or tips your hand to your competitors.What the user doesn't know has it merits.Whose problem is it, anyway?While I agree that transparency...
- Discussion threads 2006-08-03
- Jumpline: Not your average Web hoster
- Once I realized there needs to be more than just a wiki behind Mashup Camp's Web site (that it needs to be a "smashup"), the next task was to flip the site's structure from that of "a wiki that includes a Web site" to "a Web site that includes...
- Blog posts 2006-03-01
- alahup! 1.0 RC 4 (Windows)
- alahup! is an agile web development framework and CMS. It is both a framework that lets web designers develop full featured, professional, standards compliant dynamic web sites, and an integrated "web 2.0" content management system making wise use of ajax techniques. Development tools run on Mac OS X, Linux, and...
- Software downloads 2006-03-01
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