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- Chordiant Case Study: Direct Line Financial Services
- The Direct Line is a motor Insurance Company. With the addition of the internet channel, Direct Line has had to think hard about how customer interactions are handled so that customers continue to receive the simple, convenient and speedy service they have come to expect. These considerations led to a...
- Tags: Financial Service, Chordiant Software Inc., Direct Line, Internet, Operational Planning, Ooa/Ood/Oop, Business Operations, Software Development, Software/Web Development
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Additional Resources
- Comcast keeps promise, launches data usage meter
- THERE SHOULD BE NOOOO CAP.PERIOD. If less than 1% are using that much bandwidth... WHO CARES?They are just trying to impose a limit on "UNLIMITED" service. They should be forced to stop calling it "UNLIMITED" if there is a 250GB cap and they should have had this in place...
- Tags: Backups, Cable, Comcast Corp., bandwidth user, data usage
- Discussion threads 2009-12-01
- Are open source developers suffering?
- Open Source tends to be anti-job.Open Source tends to be anti-job. Unless you fancy yourself as the next big advertiser."And one thing I can say for certain is that, while they all like to eat, most don?t measure their self-worth strictly on the bottom line."You don't need to measure yourself...
- Tags: OS developer, open source, software, job
- Discussion threads 2009-12-01
- gnuplot 4.4.0rc1 (Mac)
- Gnuplot is a portable command-line driven graphing utility for linux, OS/2, MS Windows, OSX, VMS, and many other platforms. The source code is copyrighted but freely distributed (i.e., you don't have to pay for it). It was originally created to allow scientists and students to visualize mathematical functions and data...
- Tags: Terminal, Apple Macintosh, Gnuplot, Plotters, Linux, Mice, Operating Systems, Hardware, Peripherals, Software
- Software downloads 2009-11-28
- Sony Vaio FW560F/T (brown)
- Editors' note: This review is part of our 2009 Retail Laptop and Desktop Holiday Roundup, which covers specific fixed configurations of popular systems found in retail stores. Several months ago, one of our favorite retail laptops was the Sony Vaio FW480J/T. Besides offering no-hassle Blu-ray playback and a large...
- Tags: Desktops, Notebooks, Sony Vaio, laptop computer, game, Intel Core 2 Duo, Sony Corp.
- Product reviews 2009-11-25
- Garmin Nuvi 1690
- Garmin made a pretty big splash last year when it debuted the Nuvi 880, its first-ever Internet-connected portable navigation device PND featuring MSN Direct data service. With MSN Direct scheduled to go offline in the very near future, Garmin had to create something to fill this void, so it partnered...
- Tags: Garmin Nuvi, Garmin Ltd., data service, portable navigation device, suction-cup, cradle
- Product reviews 2009-11-24
- HP vs. Dell: Showdown at the Windows 7 upgrade corral
- Well, the great thing is all the competition. I like to see Acer squeezing them both from below, and of course competing with each other. Of course also great to see all the pressure on MS to innovate and lower prices.Google Chrome_OS will be hard to beatWell, with Google_Chrome_OS it...
- Tags: Operating systems, Microsoft Windows Vista (Longhorn), Hewlett-Packard Co., Dell Computer Corp., Microsoft Corp., Windows 8, Microsoft Windows, XPS, Microsoft Windows 7
- Discussion threads 2009-11-24
- Google makes Chrome OS open source today
- I like itThe ChromeOS demo looked pretty cool!I'm almost 100% webapp-based already, so I could see myself using a simple, fast & no maintenance OS like that the majority of the time.I like it too, but, for me, I need to compile and run programs locally. I would imagine that...
- Tags: Operating systems, Desktops, open source, Google Inc., Chrome, operating system, ChromeOS
- Discussion threads 2009-11-19
- DiscLabel 6.2 (Mac)
- Import track lists from iTunes, iPhoto, iDVD, Finder, and Toast. Start with a pre-designed template, or make your own. Print to a wide array of label and paper types, as well as supported direct-on-CD printers. Import images directly from iTunes, iPhoto, and Finder. Download additional templates via the Internet. Use...
- Tags: Apple Macintosh, Apple iTunes, Apple iPhoto, SmileOnMyMac, Digital Music, Digital Media, Internet, Printers, Personal Technology, Consumer Electronics, Hardware, Peripherals
- Software downloads 2009-11-17
- Magellan RoadMate 1470
- Design The RoadMate 1470 doesn't deviate from the tried and true portable navigation device form factor. Measuring 3.3 inches by 5.2 inches by 7 inches, the RoadMate's thinness easily makes this unit one of the most pocketable devices in its class. Like nearly all PNDs, the majority of the RoadMate's...
- Tags: Magellan RoadMate, charger, suction-cup, mini-USB
- Product reviews 2009-11-10
- Is MySQL an "albatross" around the neck of Larry Ellison?
- The EC is CLUELESSAbsolutely NOTHING changes about MySQL or its license open source with the buy out.infiltrated M$ agents are obfuscating this issueThe MySql should be a slam dunk, but M$ agents are feeding false information to the commision to harm OSS.Are you sure about that?MySql (and of course SUN...
- Tags: Databases, MySQL, open source, Larry Ellison, Microsoft Corp., agent
- Discussion threads 2009-11-10
- Congress may require ISPs to block fraud sites
- It`s About Time!they should block and prosecute those sites that send and try to install virus/spyware throught peoples computers.they should loose their internet connection right way,and have their name/info somewhere in a database, that a ISP can check before they can sign up for a internet service.DOING that i`m sure...
- Tags: Internet service providers (ISPs), INTERNET, Internet Service Provider, fraud site, U.S. Congress
- Discussion threads 2009-11-04
- Microsoft to drop Office Accounting product, services
- DumbWhat a dumb move their Accounting software was one of the best products they had.Anyone notice a trend?Dumping Money, dumping Office Accounting, and all at a time when the Feds are increasingly regulating Financial firms. While MS is clearly not a "Financial" Company it looks alot like they are...
- Tags: Operational accounting, Financial services, accounting, Office Accounting, Microsoft Corp., Intuit QuickBooks, Microsoft Office
- Discussion threads 2009-10-30
- DSP-Quattro 3.1.2 (Mac)
- Record and edit your audio files. Innovative Recording options, to record Multiple inputs and outputs on HD in real time, even while playing Plug-in Instruments by MIDI and/or audio files. Add your favourites Plug-ins while doing a new recording. Record the audio Output exactly as you are listening to it....
- Tags: Audio, Apple Macintosh, MIDI, Plug-in, Audio File
- Software downloads 2009-10-28
- Windows 7 will shine in medicine
- not convinced by touchI have a touch phone & a tablet.Frankly, never use the tablet, use keyboarded machines instead, and hanker for a phone with buttons again and not a slide phone.If you want to try to look cool, I can understand having one, but really, they are pretty awkward...
- Tags: Tablets, Notebooks, Microsoft Windows, Startrek, Microsoft Windows 7, tablet, wireless
- Discussion threads 2009-10-23
- iSinglePayer for iPhone 1.0 (Mobile)
- iSinglePayer for iPhone gives you a direct line to your congressperson so you can ask for effective health care reform in the United States of America. iSinglePayer for iPhone packs in the following features use GPS to automatically determine your local congressional district and state, call your local member of...
- Tags: Health Insurance, Apple iPhone, Mobile, Health Care, Floatopian, Benefits, Healthcare, Vertical Industries, Insurance, Smart Phones, Human Resources, Business Operations, Corporate Insurance, Consumer Electronics, Personal Technology
- Software downloads 2009-10-23
- More Apple teardowns: Fall 2009 iMac & Magic Mouse
- The crack engineers at iFixIt are at it again. Yesterday I posted their teardown of the new "unibody" (a.k.a. poly) MacBook which revealed a relocated Bluetooth antenna and a larger 60 watt-hour battery. Today's installment includes teardowns of the new Fall 2009 iMac and the mysterious Magic...
- Tags: Mouse, Apple iMac, Apple Inc., Desktops, Hardware, Jason D. O'Grady
- Blog posts 2009-10-22
- 2010 Lexus RX 350
- Photo gallery:2010 Lexus RX 350Few automakers do luxury as well as Lexus these days, and it shows with the interior and ride quality of the 2010 Lexus RX 350. A simple five-seat SUV, the RX 350 damps out the bumps in the road while treating occupants to a well-styled cabin....
- Tags: RX 350, Lexus
- Product reviews 2009-10-20
- B&N's Nook e-reader: Weirdly unrevolutionary
- In addition to this posting, please visit this clarifications posting to get the whole picture. It would be nice to say, as Matt Miller has, that the e-book and e-reader market was revolutionized today. It simply got more interesting. A careful reading of the $259 Nook's...
- Tags: E-reader, Device, E-book, Amazon Kindle, Barnes & Noble Inc., Wireless, B&N, Nook, Cover-flow, Wireless LANs, Wi-Fi, Wireless And Mobility, Mitch Ratcliffe
- Blog posts 2009-10-20
- Free WiFi from Google - On airplains
- WTF is an "airplain"?Is it the air above Kansas?It is for reasons like your comment......that you are no longer allowed in Kansas !!!RE: Free WiFi from Google - On airplainsWill this be safe... they ban phone and communication devices with a well known reason... and Internet on Plane can be...
- Tags: Wireless LANs, Telecom & Utilities, Cellular phones, WTF, phone, cell phone, Wi-Fi, Free Wifi, Google Inc.
- Discussion threads 2009-10-20
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