dion hinchcliffe

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Sorry, the Help Desk Doesn't Cover That.

Dion Hinchcliffe has another good post up, this time on Cloud vs open source: there's a third dimension I'd like to expand on, and that's user support. After all the strategic planning is done, the plumbing hooked up and sawdust swept up, the...

Tags: Environment, Dion Hinchcliffe, Dion, Help Desk, Call Centers, It Operations, Oliver Marks

Blog posts 2009-06-14

Cloud computing and open source face-off

Cloud computing remains one of the big topics in software this year despite considerable and ongoing concerns over lock-in, lack of control, and security. The siren song of ease-of-development, reduced costs, highly elastic scalability, and next-generation architectures has many in IT and in the Web community carefully weighing the...

Tags: Cloud, Cloud Computing, Open Source, Virtualization, Hardware, Dion Hinchcliffe

Blog posts 2009-06-14

Running your SOA like a Web startup

One of the more striking differences between IT and the online world these days is the contrast between traditional enterprise service-oriented architecture and its equivalent on the Web, open APIs. More and more lessons are coming from the online space, providing key insights into how we might invigorate the way...

Tags: Web, Information Technology, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Channel Management, Enterprise Software, Strategy, Software, Marketing, Management, Dion Hinchcliffe

Blog posts 2009-06-13

Reconciling social computing with the enterprise

Umair Haque wrote an impressive tract on his Harvard Business blog late last week about Twitter and how it changes the rules of innovation. It’s an incisive and challenging piece that well worth reading if your looking at cutting-edge business trends. It also helps surface what’s turning into an increasingly...

Tags: Social Computing, Social Networking, Blogging, Leadership, Strategy, Online Communications, Marketing, Advertising & Promotion, Internet, Management, Dion Hinchcliffe

Blog posts 2009-06-08

Eight ways that cloud computing will change business

When a major change arrives on the IT scene it's not always clear what the implications will be, if any, and so for large organizations a risk-managed wait-and-see attitude tends to prevail. Occasionally however some shifts offer cost savings, improvements to operations, or ways to tackle business problems that...

Tags: Cloud Computing, Virtualization, Hardware, Dion Hinchcliffe

Blog posts 2009-06-05

Building a vision for Government 2.0

Government 2.0 isn't waiting for a federal mandate. Earlier this week, the nation's first ever CIO, Vivek Kundra, urged the use of Web 2.0 approaches to address the needs of government and citizens at the Management of Change conference in Norfolk, Virginia. Kundra outlined several important areas where he...

Tags: Web, Citizen, Web 2.0, Vision, Vivek Kundra, Government, Vertical Industries, Dion Hinchcliffe

Blog posts 2009-06-03

Twitter on your intranet: 17 microblogging tools for business

So you're bitten by the Twitter bug and want to bring the social messaging experience to work in order to connect with and share information conveniently amongst your colleagues. Perhaps you've even obtained permission to try out microblogging in trial form on your local intranet. You sit down...

Tags: Twitter, Tool, Intranet, Productivity, Dion Hinchcliffe

Blog posts 2009-06-01

The enterprise implications of Google Wave

Google announced their forthcoming service known as Wave this week to widespread coverage in both the press and blogosphere. Created by many of the same team members that created the highly successful Google Maps, the preview of the service itself on Thursday was quite compelling, resulting in a rare standing...

Tags: Google Inc., Blogging, Team Management, Collaboration, Groupware, Internet, Management, Enterprise Software, Software, Dion Hinchcliffe

Blog posts 2009-05-30

The year of the shift to Enterprise 2.0

The latest data emerging on the levels that enterprises are using Web 2.0 tools in the workplace this year is painting a picture of a sea change in the way those businesses conduct collaboration and communication amongst their workers, and to a lesser extent the rest of the world. by...

Tags: Enterprise 2.0, Web 2.0, Recruitment & Selection, Internet, Human Resources, Workforce Management, Dion Hinchcliffe

Blog posts 2009-05-15

Google's cloud gets ready for the enterprise

Last week’s announcement of Java support for Google App Engine GAE, along with a host of new features aim specifically at businesses, served to reconfirm the Internet giant’s interest in providing enterprises with its evolving cloud computing capabilities. So what’s new and what’s missing in GAE for enterprises that are...

Tags: Google Inc., Enterprise, Cloud Computing, Dion Hinchcliffe

Blog posts 2009-04-18

Determining the ROI of Enterprise 2.0

Despite recent statistics showing that Enterprise 2.0 tools have spread to about a third of businesses globally, there remain ongoing questions being asked in the enterprise software community about the real returns that they provide to businesses that deploy them. Certainly blogs, wikis, and social networks are popular on public...

Tags: Enterprise Software, ROI, Enterprise 2.0, Dion Hinchcliffe

Blog posts 2009-04-12

Cloud computing and the return of the platform wars

Sun’s announcement last week that its new Cloud Compute Service would be API compatible at a storage level with Amazon’s popular S3 service is probably the first real evidence of the coming platform war in the cloud computing space. It’s a war that’s likely to be significant and protracted given...

Tags: Platform, Customer, Cloud, Developer Emphasis, Cloud Computing, Dion Hinchcliffe

Blog posts 2009-03-26

Sharepoint and Enterprise 2.0: The good, the bad, and the ugly

Depending on which numbers you look at these days, about a third of all companies right now are using Enterprise 2.0-style tools to enable collaboration and management of their knowledge. This is in stark contrast to just three years ago when the only tools most workers could count on...

Tags: Microsoft SharePoint, Enterprise 2.0, Self-service Capability, Content Management, Collaboration, Groupware, Enterprise Software, Software, Dion Hinchcliffe

Blog posts 2009-03-19

Cloud computing: A new era of IT opportunity and challenges

It doesn't take long to get a good feel for the potential of cloud computing and how it can offer ready access to entirely new business capabilities, less expensive IT resources, and unrivaled flexibility for businesses of every size. Since becoming a hot topic early last year as major...

Tags: Information Technology, Cloud Computing, Dion Hinchcliffe

Blog posts 2009-03-03

Using Web 2.0 to reinvent your business for the economic downturn

At this point it's more than clear that 2009 will be a challenging year for a great many businesses. Most organizations these days are now actively engaged in activities that are taking a look at what they can do to make the best of the current economic situation. ...

Tags: Web, Software-as-a-service, Network, Crowdsourcing, Business, Enterprise 2.0, Organization, Chances, Refactoring, Web 2.0, Software As A Service (SaaS), Channel Management, Managed Hosting, Internet, Emerging Technologies, Marketing, Dion Hinchcliffe

Blog posts 2009-01-29

8 Predictions for Enterprise Web 2.0 in 2009

We are starting 2009 off in a particularly inauspicious economic climate, though as we'll see, important opportunities also exist. 2008 was a very tough year for many businesses and industries and it's almost as hard to see how things could get worse as it is to understand how things...

Tags: Business, Cloud Computing, Dion Hinchcliffe, Enterprise Software, Information Technology, Management, Middleware, Organization, Service-Oriented Architecture (SOA), SOA, Software, Strategy, Technology, Web, Web 2.0, Web Services

Blog posts 2009-01-13

The emerging case for open business methods

The Internet has been the genesis of countless useful business innovations over the last several decades. These include a globally unified e-mail network, the advent of search engines, the rise of rich user experiences and SaaS, and most recently cloud computing to name but a few. But perhaps...

Tags: Business, Business Method, Business Strategy, Dave Bort, Dion Hinchcliffe, Internet, Management, Network, Open Source, Reasons Organization, Strategy

Blog posts 2008-12-04

Open APIs reach new high water mark as the Web evolves

Late last week an important milestone for the Internet was quietly reached as the number of available open Web APIs crossed the 1,000 mark, according to the popular API tracking service, Programmable Web. by Dion Hinchcliffe

Tags: Web, API, Channel Management, Internet, Marketing, Dion Hinchcliffe, Business Leader

Blog posts 2008-11-04

The WOA story emerges as better outcomes sought for SOA

Over the summer the enterprise IT blogosphere was swept up in a conversation around the concepts that many are calling Web-Oriented Architecture, or WOA. A different way to think about service-oriented architecture, WOA extolls a different but related set of technologies, in particular how to apply them in specific ways...

Tags: Web, Business, SOA, Organization, WOA, WOA Story, REST, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Dion Hinchcliffe

Blog posts 2008-09-06

Ten leading platforms for creating online communities

Creating online communities of customers and workers has been one of the hotter topics in business and technology this year. Whether you're on the business side, in IT, or are just trying to build virtual teams around shared goals, online communities are rapidly becoming a popular way to organize people...

Tags: Community, Platform, List, Open Source World, Community Platform, Joomla, PHP-Nuke, KickApps, Pinax, Open Source, Dion Hinchcliffe

Blog posts 2008-09-04