diane offereins

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Discover Financial Services CIO: Diane Offereins

Diane Offereins, CIO at Discover Financial Services speaks to ZDNet Editor in Chief Dan Farber about the company's underdog role in the financial services industry. She also talks about deploying new technologies that will help spur growth and gain efficiencies, such as virtualization, web services, and mobile payments.

Tags: CIO, Discover Financial Services, Payment, Operational Accounting, Cloud Computing, Finance, Diane Offereins, Virtualization, Strategy, Hardware, Management

Videos 2008-02-05

Short clip: Discover tests mobile payments

Diane Offereins, CIO at Discover Financial Services talks about how the company is experimenting with new contactless payment technologies for example using a customer's cell phone to make credit card transactions.

Tags: Payment, Contactless Payment, Mobile, Diane Offereins, Operational Accounting, Finance

Videos 2008-02-05

Short clip: Discover's new call center web app

Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities.

Tags: Call-center, Web Application, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software, Diane Offereins, Web, Channel Management, Marketing

Videos 2008-02-05

Short clip: Discover on being a scrappy innovator

Diane Offereins, CIO at Discover Financial Services describes how the company competes against Visa, MasterCard and American Express by emphasizing programs that use the company's credit and debit networks.

Tags: Discover Financial Services, Networking, Diane Offereins

Videos 2008-02-05

Additional Resources

News to know: Microsoft's new language; Yahoo saga; Apple; Vulnerability counts

Notable headlines: Mary Jo Foley: Microsoft declares its modeling love with a new language, ‘D’ Larry Dignan: Yahoo's conundrum: White knights are hard to find Dan Farber: Mitch Kapor: Microsoft+Yahoo, major integration challenge David Morgenstern: Will Microsoft support Windows on Macs?...

Tags: Larry Dignan, Mobile, Yahoo! Inc., Dana Blankenhorn, Apple Inc., Microsoft Corp., Data Centers, Advertising & Promotion, Storage, Hardware, Data Management, Marketing

Blog posts 2008-02-06

Discover Financial Services CIO: Diane Offereins

Diane Offereins, CIO at Discover Financial Services speaks to ZDNet Editor in Chief Dan Farber about the company's underdog role in the financial services industry. She also talks about deploying new technologies that will help spur growth and gain efficiencies, such as virtualization, web services, and mobile payments. by Administrator

Tags: CIO, Discover Financial Services, Payment, Operational Accounting, Virtualization, Strategy, Finance, Hardware, Management, Administrator

Blog posts 2008-02-05

Discover tests mobile payments

Diane Offereins, CIO at Discover Financial Services talks about how the company is experimenting with new contactless payment technologies for example using a customer's cell phone to make credit card transactions. by Administrator

Tags: Payment, Contactless Payment, Mobile, Operational Accounting, Finance, Administrator

Blog posts 2008-02-05

Discover's new call center web app

Diane Offereins, CIO at Discover Financial Services discusses how the company is making the company's web site and customer call center more seamless by sharing technologies between the two entities. by Administrator

Tags: Web, Call-center, Call Centers, Channel Management, Customer Relationship Management (CRM), It Operations, Marketing, Enterprise Software, Software, Administrator

Blog posts 2008-02-05

A scrappy innovator

Diane Offereins, CIO at Discover Financial Services describes how the company competes against Visa, MasterCard and American Express by emphasizing programs that use the company's credit and debit networks. by Administrator

Tags: Discover Financial Services, Networking, Administrator

Blog posts 2008-02-05