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Deutsche Post AG: More Response Per Cross-Media: Together, Deutsche Post AG, DHL, and Postbank form the Deutsche Post World Net, offering integrated services and custom-made solutions for managing and transporting goods, information, and payment. Deutsche Post AG wanted to conceive cross-media customer services with personalized dialog and develop an online response management for post office customers involved...; Tags: Oracle Corp., Deutsche Post AG, Java Development Tools, Enterprise Software, Databases, Development Tools, Software Development, Software/Web Development, Software, Data Management; Case studies

Fastest-growing sites in Gemany in January 2009: Property Jan-2008 Jan-2009 % Change Total Internet : Total Audience 33,904 37,646 11% Yasni.de 323 2,037 530% Facebook.com 556 3,143 465% Pennergame.de 697 1,793 157% Quoka Verlag 1,118 1,977 77% The Mozilla Organization 4,205 7,219 72% ...; Tags: Site, Internet, NB; Blog posts 2009-04-02
Seven key E911 issues the FCC ruling glosses over: Seven key E911 issues the FCC ruling glosses overWall Street Article-911 & Cell PhonesTests Show Many Cellphone Calls To 911 Go UnlocatedBy ANNE MARIE SQUEO Staff Reporter of THE WALL STREET JOURNALMay 19, 2005; Page B1In a windowless room in downtown Brooklyn, N.Y., 911 operators answer emergency calls for all...; Tags: Federal government, Cellular phones, Handhelds, E911, cell phone, FCC, GPS, carrier; Discussion threads 2005-05-19
HelpDesk: With Touchpaper, the Post Gets Delivered!: As the subsidiary of Deutsche Post AG German Post Office, Deutsche Post Customer Service Center GmbH offers various services in the area of customer communication and customer process management. At Einbeck, located in the Lower Saxony region of Germany, the organisation runs a 270-strong call centre with a hotline available...; Tags: Germany, Touchpaper Software, Help Desk, Call Centers, Telecom & Utilities, It Operations; Case studies