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Create and sustain a customer focus within projects: Whether the clients you serve are inside or outside your organization, creating and sustaining customer focus is crucial to your success as an IT department. As a project manager or business analyst, you have a unique opportunity to understand your customer needs, and you can lead your IT department in...; Tags: Information Technology, Department, Joe Goss, Strategy, Leadership, Management; Download resources 2008-01-10
Integrated Microsoft Solution Strengthens Child Protection in Queensland: The Queensland Department of Child Safety needed to replace the outdated, inefficient and cumbersome legacy systems it used to manage client information. The department worked with Microsoft Consulting Services and Microsoft Gold Certified Partners Avanade, Devtest and Readify within the Microsoft Solutions Development Centre to build the Integrated Client Management...; Tags: Department, Microsoft Corp., Hardware Upgrade, Tools & Techniques, Process Improvement, .Net, Hardware, Management, Quality, Business Operations, Software Development, Software/Web Development; Case studies 2007-11-12
Sun CIO: Tackle green IT in manageable steps: The video gurus here at ZDNet have posted their latest in the Green Enterprise series, some tips from Sun Microsystems CIO Bob Worrall on how to tackle making your data center more energy-efficient while simultaneously reducing the carbon dioxide emissions it contributes to the atmosphere. I'll let...; Tags: Data Center, Sun Microsystems Inc., Carbon Dioxide, Department, Green IT, Data Centers, Storage, Corporate Communications, Hardware, Data Management, Marketing, Heather Clancy; Blog posts 2007-10-11
DOJ comments on Net neutrality; Histrionics ensue: The Department of Justice comments on potential Net neutrality regulations, indicates that broadband Internet providers can charge for premium services and the usual Armageddon chorus emerges. After all, it's just wrong to charge for faster speeds when you have spent billions to build a network. Russell...; Tags: FCC, Google Inc., Internet, Antitrust, Regulation, Net Neutrality, U.S. Department Of Justice, Department, Larry Dignan; Blog posts 2007-09-07
Tampa Police department: Police department Uses Desktop Applications and Web Portal to Coordinate Public Safety Efforts: During festival day, police department is responsible for homeland security duties and for maintaining crowd control and public safety across the entire city. They have marine patrols along the waterways and helicopters in the air. They also have 1,200 officers on the ground working with emergency medical crews, the fire...; Tags: Desktop, Department, Web Portal, Portals, Homeland Security, Web Technology, Internet, Government; White papers 2007-08-01

San Francisco CIO: Chris Vein - Transcript: Dan Farber: Chris thanks for joining me. Chris Vein: It's my pleasure. Dan Farber: How did you end up in this role as CIO of San Francisco? Did you have a background in being a CIO? Chris Vein: Very accidentally,...; Tags: CIO, City, County, Department, San Francisco, Difficulty, Government, Internet, Productivity, Wireless LANs, Network Technology, Strategy, Wireless, Networking, Management, ZDNet Editor; Blog posts 2007-03-19
Why your IT department should present a united front: If a person in your IT group creates a problem for a customer, it's tempting to distance yourself from the mistake by criticizing the other person's actions. But that could backfire, eroding customer confidence in your entire group. Communications expert Calvin Sun offers a better way to handle such...; Tags: Information Technology, Department, Strategy, Management; Download resources 2007-03-07
PM Master (exe): Scheduling preventive maintenance is an essential element of any maintenance management. PM Master makes it quick and easy. It can be used to plan small or large projects for maintenance departments, engineering departments or even to schedule your car maintenance. Also prints Work Orders. Version 2.8 may include unspecified updates,...; Tags: Maintenance, Department; Software downloads 2006-12-07
eFlowPDF Professional Edition (exe): eFlowPDF Professional Edition delivers multi-user Web-based document management for departments to manage the capture and index of documents with filing to local drive or shared network volume with your customized folder name or filename structure. eFlowViewer provides unlimited multi-user Web-licenses allowing everyone in the office or department secure Web-based access...; Tags: Web, Network, Department, eFlowPDF Professional Edition, eFlowViewer, Document Management, Channel Management, Content Management, Managerial Accounting, Groupware, Networking, Enterprise Software, Software, Finance, Marketing; Software downloads 2006-07-19
Justice picks contractor for litigation case management: The Justice Dept. awarded a $42 million contract to Computer Sciences Corp. to develop a next-generation Litigation Case Management System, or LCMS. It will be used by DOJ's seven litigating divisions - Antitrust, Criminal, Civil Rights, Civil, Environment and Natural Resources, and Tax Divisions, as well as the...; Tags: LCMS, Department; Blog posts 2006-06-06
Polar Help Desk (zip): Polar Help Desk is a Web based solution for small and medium businesses or small support departments. With its features like incident management, email integration, knowledge base, reports and user friendly interface it helps you manage your support department. Polar offers you to download fully functional version of Polar Help...; Tags: Department, Polar Help Desk, E-mail, Help Desk, Smb/Sme, Call Centers, Online Communications, It Operations; Software downloads 2006-05-19
ScheduleAssist Reader (zip): ScheduleAssist contains all the necessary functions for creating and editing schedules for Nursing Departments. The program is simple and easy-to-use for creating what-if scenarios, yet powerful enough for creating workable schedules for an entire department. ScheduleAssist is intended for departments where nurses already know which shift they belong to (e.g.,...; Tags: Department, Schedule, ScheduleAssist; Software downloads 2006-05-03
ScheduleAssist Basic (zip): ScheduleAssist contains all the necessary functions for creating and editing schedules for Nursing Departments. The program is simple and easy-to-use for creating what-if scenarios, yet powerful enough for creating workable schedules for an entire department. ScheduleAssist is intended for departments where nurses already know which shift they belong to (e.g.,...; Tags: Department, Schedule, ScheduleAssist; Software downloads 2006-05-03
ScheduleAssist Deluxe (zip): ScheduleAssist Deluxe contains all the necessary functions for creating and editing schedules for Nursing Departments. The program is simple and easy-to-use for creating what-if scenarios, yet powerful enough for creating workable schedules for an entire department. ScheduleAssist Deluxe is intended for departments where nurses already know which shift they belong...; Tags: Department, Schedule, ScheduleAssist Deluxe; Software downloads 2006-05-03
ScheduleAssist Premier (zip): ScheduleAssist Premier contains all the necessary functions for creating and editing schedules for Nursing Departments. The program is simple and easy-to-use for creating what-if scenarios, yet powerful enough for creating workable schedules for an entire department. ScheduleAssist Premier is intended for departments where nurses already know which shift they belong...; Tags: Department, Schedule, ScheduleAssist Premier; Software downloads 2006-05-03
On the Move with Monroe County Sheriff's department: Deputies with the Monroe County Sheriff's Department patrol over 112 miles of the Florida Key islands. The department's critical application, SmartCOP, requires a static IP address which makes its use over their AT&T GPRS network problematic. AT&T, a NetMotion Wireless partner, recommended Mobility XE Mobile VPN. The department deployed Mobility...; Tags: NetMotion Wireless, Department, Mobility, Sheriff; Case studies 2006-04-01
HP Services Case Study: department of Justice: The Department of Justice provides a wide range of legal regulatory and policy services to Victorians. Like many organisations, the Department had made a decision to move away from the soon-to-be unsupported Windows NT desktop and server platform. HP was brought in to assist with the Windows 2000 LAN migration...; Tags: Operating systems, Servers, U.S. Department of Justice, Hewlett-Packard Co., Microsoft Windows 2000, server platform, Microsoft Windows, workstation, server, LAN, desktop; Case studies 2005-08-11
CALPHOTO Portal Allows Investigators to Query Photo Archives Throughout the State: The California Department of Justice DOJ maintains the state's central repository for law enforcement records and identification information. The department's Division of Criminal Justice Information Services DCJIS a variety of IT systems that support law enforcement. Before the CALPHOTO system, the photo databases of local law enforcement and other agencies...; Tags: Department, Photograph, CALPHOTO Portal; Case studies
Envisage Case Study: ConsulTech: ConsulTech is a growing software and technical support company located in Bloomington, Indiana. With a steadily growing number of employees and the establishment of new departments, ConsulTech needed a way to efficiently track employees' time and tasking. ConsulTech also desired a unified data-sharing platform through which the various project planning,...; Tags: Department, Intranet, ConsulTech, Web Browsers, Internet; Case studies
Organon's Staff department 'InfoCentre' Employs ZyIMAGE to Create a Digital Information System: Many librarians would see a digital library as a dream come true but can it be done? And will it be easily accessible? The answer is yes because with the help of ZyLAB's ZyIMAGE software the group Library services of Organon's 'InfoCentre' department have achieved just that. The result is...; Tags: Information System, Department, Organon, Research & Development, Strategy, Networking, Business Operations, Management; Case studies