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	<title><![CDATA[department of veteran Resources | ZDNet]]></title>
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		<title><![CDATA[IPT "Veteran" - Department of Veteran Affairs - Steps Up Again With New Federal Government Unified Communications Initiative]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=393108]]></link>
		<description><![CDATA[The Department of Veteran's Affairs Australia wanted to ensure that its customer service is aligned to current expectations and trends. When its existing technology contract was due to expire, the department took the opportunity to seek a business communications system that could take advantage of new applications in a converged...]]></description>
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		<pubDate>Mon, 01 Sep 2008 00:00:00 -0700</pubDate>
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