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IPT "Veteran" - Department of Veteran Affairs - Steps Up Again With New Federal Government Unified Communications Initiative

The Department of Veteran's Affairs Australia wanted to ensure that its customer service is aligned to current expectations and trends. When its existing technology contract was due to expire, the department took the opportunity to seek a business communications system that could take advantage of new applications in a converged...

Tags: Telephony, Unified Communications, Government, IP Telephony, Avaya Inc., Department Of Veteran, VOIP, Telecommunications, Product Marketing, Customer Relationship Management (CRM), Telecom & Utilities, Networking, Marketing, Enterprise Software, Software

Case studies 2008-09-01

Additional Resources

Apple, Palm rivalry redux: Poaching examined

Former Palm CEO Ed Colligan reportedly rebuffed Apple CEO Steve Jobs, who wanted to prevent Palm from hiring his employees. According to a Bloomberg report , Colligan rejected a proposal from Jobs to refrain from poaching each other's employees. The August 2007 missive between Jobs and Colligan...

Tags: Steve Jobs, Palm Inc., Apple Inc., Palm Pre, Recruitment & Selection, Smart Phones, Human Resources, Workforce Management, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-08-20

SOA, cloud not good enough for government work?

There are plenty of examples of government agencies demanding service-oriented approaches to programs and projects, including the recent revelation that the Department of Defense and Veteran's Administration plan to spend more than $1 billion to bring their systems together in an SOA way. However, Michael Daconta, writing...

Tags: SOA, Service-Oriented Architecture (SOA), Government, Web Services, Middleware, Vertical Industries, Enterprise Software, Software, Joe McKendrick

Blog posts 2009-08-05

SOA project with a billion-dollar price tag

For those of you debating whether to commit $75,000 here or $150,000 there for SOA-based projects, here's some news to keep things in perspective. Bob Brewin over at NextGov reports that the service oriented architecture approach that the US Department of Defense intends to deploy to integrate the DoD's health...

Tags: SOA, U.S. Department Of Defense, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick

Blog posts 2009-07-29

Guest Post: Steve Wylie on The Enterprise 2.0 Conference

I'm heading over to the Enterprise 2.0 conference in Boston on June 22. If you're interested in the social customer and how businesses should respond to them - and how workplace performance can be improved - this is the one conference you shouldn't miss all year.  I mean that.  Go. ...

Tags: Information Technology, Enterprise 2.0, Conference, Paul Greenberg

Blog posts 2009-06-11

Feds grade themselves on EPEAT commitment

As many of you know, the federal government has made buying IT equipment that meets the screening requirements of the EPEAT list a priority. (But not a mandate. Yet.) According to reports submitted with the Office of Management and Budget and the Office of the Federal Environmental Executive, 13 out...

Tags: Desktop, Monitor, Agency, Microsoft Office, Department Of Energy, EPEAT, Monitors & Displays, Advertising & Promotion, Hardware, Components, Marketing, Heather Clancy

Blog posts 2009-04-16

Clinton has new tech advisor but State-driven projects will remain ineffective

Clinton has new tech advisor but State-driven projects will remain ineffectiveTech Advisor at State DepartmentAs the Director of the Center for Technology in Government and veteran of over a dozen IT projects in developing countries, I'm delighted to see this new appointment. Ross's resume looks strong and there's much work...

Tags: State-driven project, State-driven, new tech advisor, tech advisor

Discussion threads 2009-04-06

10 reasons to purchase new hardware during a recession

TechRepublic guest post: It may seem like the last thing you want to do in the midst of tough economic times is invest in new hardware. But IT consultant Erik Eckel suggests that trying to coast on failing or outdated equipment will cost you more in the long run. You...

Tags: Employee, PC, Recession, Server, Hardware, Organization, Budgets, Larry Dignan

Blog posts 2009-01-20

Are IT workers sabotaging the office to get ahead?

Are IT workers sabotaging the office to get ahead?I know most people ..... consider IT workers as a bunch of incompetent people. But they forget the shear amount of work stress they have to put up on a daily basis.IT is the never ending job where no matter how...

Tags: information technology, IT People

Discussion threads 2009-01-16

No accounting software for Linux?

No accounting software for Linux?Compiere in no way can compete...with the likes of even Quickbooks. There are no third party vendors writing specific addons for compiere. CPA's don't support it so don't take a copy of your Compiere data files to your CPA at tax time. And uptodate payroll support...

Tags: Operational accounting, Financial services, SMB/SME, UNIX, OPEN SOURCE, Operating systems, accounting, Linux, accounting software, Compiere

Discussion threads 2008-11-25

Members of right-wing UK party exposed

Members of right-wing UK party exposedAhhow calmly you relate the fact, with no apparent discomfort that a police officer could be fired for belonging to the wrong political group.So, you were cool with McCarthy, eh?WellCouldn't have happen to a nicer group of people :)RE: Members of right-wing UK party exposedOh...

Tags: Workforce management, BNP, right-wing

Discussion threads 2008-11-18

SmartDraw Case Study: Campbell County Fire Department

Eric Acton is a nine-year veteran of the Campbell County Fire Department in Gillette, Wyoming located in the northeastern part of the state. Like a lot of other fire departments, Campbell County recently needed to devise a pre-plan program where they go out to inspect businesses (motels, restaurants, etc.) and...

Tags: Department, SmartDraw, Eric Acton, Wireless And Mobility

Case studies 2008-02-13

Parsing the federal budget: The tech highlights

President Bush unveiled his $3.1 trillion--yes trillion--fiscal 2009 budget and there are a lot of technology highlights to go around. Whether this budget ever gets approved anywhere near its current state remains to be seen (fiscal 2008's budget isn't official), but directionally there are some key highlights....

Tags: Budget, National Science Foundation, NASA, Department Of Veteran Affair, VA, Nanotechnology, Hacking, Semiconductors, Security, Viruses And Worms, Emerging Technologies, Hardware, Larry Dignan

Blog posts 2008-02-05

New Jersey to mandate electronic health records

New Jersey will become the first state to mandate a move toward electronic health records under a bill now before Gov. Jon Corzine. A. 4044 establishes a 19-member commission to oversee the transition from paper. The commission's job will be to promote the use of national...

Tags: Commission, New Jersey, Electronic Health Record, Plan, Standards, Governor, E-health, Quality, Sales Force Management, Healthcare, Business Operations, Sales, Dana Blankenhorn

Blog posts 2008-01-08

Leopard looks like ... Vista

I just sat through my second Steve Jobs keynote ever. (My first was MacWorld in New York in 2002.)What struck me at the June 11 Apple Worldwide Developer Conference WWDC event wasn't the glitzy demos, the rockstar-like worship of Apple CEO Steve Jobs or the "I'm Steve Jobs" parody video...

Tags: Windows client, Vista, Apple, App Compatibility

Blog posts 2007-06-11

Using AI to train firefighters

Computer scientists at the University of Southern California USC have developed DEFACTO, a training program which uses artificial intelligence AI to help firefighters practice simulated emergency situations. The system is currently used by the Los Angeles Fire Department. DEFACTO has committees of AI 'agents' which can create disaster scenarios with...

Tags: Computers &, Internet, Defense &, Security

Blog posts 2007-06-06

Fallen soliders MySpace profiles serve as everlasting voices

In yet another way the Internet has changed the way Americans view the Iraq war, fallen soldiers memories are preserved in their MySpace profiles and blogs reports the Associated Press.Army Pfc. Johnathon Millican of Trafford, Ala., wrote on his MySpace page before he was killed in Karbala, Iraq:"You don't have...

Tags: Government technology

Blog posts 2007-05-29

HP wins big NASA contract

Hewlett-Packard was awarded a seven-year $5.6 billion contract by NASA to deliver technology to other U.S. federal agencies.Under a NASA contract--dubbed the unwieldy NASA Solutions for Enterprise-Wide Procurement SEWP IV Class 5--HP will offer desktops, workstations and Linux and Unix blade PCs, servers and printers. The amount of gear to...

Tags: Government, Hardware Infrastructure, Hewlett-Packard

Blog posts 2007-05-23

VA and DoD: Electronic medical record sharing needs work

One would think that after a decade of trying that the Department of Veteran Affairs and the Department of Defense would be able to electronically share all medical records. Not quite. In testimony before a House subcommittee on Tuesday Valerie...

Tags: Software Infrastructure, IT Management, Government, General

Blog posts 2007-05-09

Tablets? Notebooks? PDAs? Mac Minis? Supercomputing grids? What should you buy your users?

Every user is different and brings a host of requirements to the table. I received a fair amount of mixed feedback to my post "Should I have bought those Mac Minis?" A few readers applauded my understanding of my Mac-loving users, while others told me I should stick...

Tags: Education Technology

Blog posts 2007-03-04