demand management inc.

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Garmin International Inc. Improves Demand Management System Uptime by 40%

Garmin International Inc. wanted to replace legacy demand management application, that was due to retire, with a next-generation solution and streamline application administration with a more user-friendly demand management tool. The challenge was to minimize spreadsheet-based processes and improve scalability. Garmin International Inc. implemented Oracle's Demantra Demand Management to 40...

Tags: Oracle Corp., Demand Management Inc., Garmin International Inc., Uptime, Productivity, Sales Force Management, Workforce Management, Sales, Human Resources

Case studies 2009-08-01

Additional Resources

eBay names Sun veteran head of data center strategy

EBay has appointed Dean Nelson, a Sun Microsystems veteran, to be in charge of its data center strategy. Nelson will be senior director of global data center strategy, architecture and operations. Nelson is founder of Data Center Pulse, a non-profit data center industry group. ...

Tags: Strategy, Data Center, Sun Microsystems Inc., eBay Inc., Dean Nelson, Data Centers, Storage, Hardware, Data Management, Larry Dignan

Blog posts 2009-09-08

The PMI Group, Inc. Increases Enterprise System Performance and Streamlines IT Maintenance

PMI Group wanted to ensure that PMI Group's enterprise systems are reliable and easily accessible to its globally dispersed workforce and maintain high employee satisfaction, evident in the company's listing as one of the "Best Places to Work in the Bay Area". The challenge was to minimize IT costs and...

Tags: PMI Group Inc., Oracle Corp., Financial, Performance, Information Technology, Banking, Financial Accounting, Strategy, Financial Services, Finance, Management

Case studies 2009-09-01

NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution

NEC Unified Solutions wanted to unify sales, forecast, and pipeline data to gain a single view across various sales channels, including direct sales and resellers across North America and standardize sales processes and consolidate various legacy and third-party Customer Relationship Management CRM applications from multiple acquisitions. The challenge was to...

Tags: Solutions Inc., NEC Corp., Sales Strategy, Sales Force Management, Sales

Case studies 2009-09-01

What a smart grid can do for you

very idealistic, but...like all sunshine information projects...it depends on the accuracy of the data!electric companies make their money...their real money selling "ON PEAK" hours, in fact, in Northern MD/Pennsylvania there is a power plant that ONLY goes on to service ON PEAK hours! what most americans fail to realize...

Tags: Wireless and Mobility, Smart Grid technology, Z-Wave, smart grid, wireless, grid

Discussion threads 2009-08-11

Citrix launches Citrix Essentials for Hyper-V

The folks at Citrix are at it again. They are trying to execute a preemptive strike so that their technology will come to be pervasive. It is clear that Citrix is taking a page out of the open source strategy book. This "give something of value away...

Tags: Citrix Systems Inc., Microsoft Windows Server Hyper-V, Express Edition, Storage, Hardware, Dan Kusnetzky

Blog posts 2009-07-16

Exterran Holdings, Inc. Improves Uptime to 99.95% With Hosted Enterprise Resource Planning System

Exterran Holdings, Inc. wanted to unify information across the new global organization created by the merger of Hanover Compressor Company and Universal Compression Holdings, Inc., under scrutiny of investors and senior management and facilitate customer retention and improve employee efficiency. The challenge was to ensure system scalability and flexibility to...

Tags: Oracle Corp., ERP, Oil & Gas, Uptime, Enterprise Application, Exterran Holdings Inc., Mergers & Acquisitions, Enterprise Software, Investment, Finance, Software

Case studies 2009-05-01

A Bayesian Model for Sales Forecasting at Sun Microsystems

An accurate short-term forecast of product sales is vital for the smooth operation of modern supply chains, especially where the manufacture of complex products is outsourced internationally. As a vendor of enterprise computing products whose business model has long emphasized extensive outsourcing, Sun Microsystems Inc. has a keen interest in...

Tags: Enterprise Computing, Sun Microsystems Inc., Bayesian, Sales Forecasting, Forecasting, Sales Strategy, Sales Force Management, Sales

White papers 2009-03-20

So what is the cloud, exactly? Experts want to know

So what is the cloud, exactly? Industry experts would like to know, according to a panel discussion today at Wharton Business School's 13th annual business technology conference, "Future Unleashed," in Philadelphia. The panel, which consisted of six industry leaders whose respective companies are...

Tags: Service, Cloud, JA, BL, PK, KH, AA, VC, MC, Hosting Industry, Cloud Computing, Andrew Nusca

Blog posts 2009-02-27

10 reasons to purchase new hardware during a recession

TechRepublic guest post: It may seem like the last thing you want to do in the midst of tough economic times is invest in new hardware. But IT consultant Erik Eckel suggests that trying to coast on failing or outdated equipment will cost you more in the long run. You...

Tags: Employee, PC, Recession, Server, Hardware, Organization, Budgets, Larry Dignan

Blog posts 2009-01-20

Netbook security risks?

I'm typing this post on the Acer Aspire One that I've been using nonstop since Acer sent me a review unit and just read an interesting article in PC World Canada about the potential security risks associated with netbooks. The author calls netbooks a "potential security nightmare," citing a...

Tags: Ultraportables, Microsoft Windows, Linux, Security, Operating Systems, Software, Christopher Dawson

Blog posts 2009-01-02

CRM 2009 Forecast: How'd I Do in 2008? Gimme A High Four!

Usually, when I begin my forecast for the coming year, I like to look at how I did the previous year - which is usually disconcerting to say the least.  So, in honor of my first non-intro post for this ZDNET blog, I'm going to be nakedly transparent and show...

Tags: Social Media, Business, Tool, CRM, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-11-18

News to know: Windows 7; Google; iPhone; Storm; iLife patch

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Adrian Kingsley-Hughes: Windows 7 - The "Blue Badge" experience. Gallery right Michael Krigsman: Sixteen IT failures to remember Garett Rogers: Google makes the blogosphere...

Tags: Apple iPhone, Google Inc., Microsoft Windows 7, Apple iLife, Jason O'Grady, RIM BlackBerry, Microsoft Windows, Handhelds, Operating Systems, Software, Hardware, Larry Dignan

Blog posts 2008-11-11

Mail Boxes Etc., Inc. Rolls Out Security Initiative to Protect Franchisees from Costly Downtime and Revenue Loss

Read how Mail Boxes Etc., Inc., the UPS-owned franchisor of The UPS Store and Mail Boxes Etc. retail locations, uses Dell Everdream's on-demand desktop management services to cost-effectively manage and protect over 9,900 assets, significantly minimizing the risk of downtime and loss due to computer security issues.

Tags: United Parcel Service Of America Inc., Computer Security, Revenue, Dell Computer Corp., Desktop Management, On-demand, Downtime, Desktops, Cloud Computing, Security, Viruses And Worms, Hardware

Case studies 2008-07-18

Administaff, Inc. Centralizes Sales Processes and Improves Forecasting With CRM Solution

Administaff, Inc. is a human resources outsourcing company and one of the leading Professional Employer Organizations PEOs in the United States. Administaff, Inc. wanted to improve sales process management and enable the company to scale with anticipated growth within the sales organization. The challenge was to gain greater visibility into...

Tags: CRM Solution, Administaff Inc., Sales Process, CRM, Forecasting, Sales Strategy, Sales Force Management, Sales

Case studies 2008-07-01

Taking on Excel, and Winning, Sort Of.

It’s common knowledge that, when trying to find a true market leader in mid-market enterprise software, the “other” category is by far the largest, despite the efforts of Microsoft, SAP, Oracle, Lawson, Infor, and pretty much any vendor with dreams of high volume sales to capture true market dominance. ...

Tags: Enterprise Software, Microsoft Excel, Microsoft Office, Office Suites, Software, Joshua Greenbaum

Blog posts 2008-06-03

Walters-Dimmick Petroleum Secures Store Broadband With Safe@Office and SMP On-Demand

Walters-Dimmick Petroleum, Inc. WDP is a marketer of Shell petroleum products with a primary focus on the distribution of Shell fuels across Michigan, Indiana, and Ohio. WDP manages more than 58 locations, each of which requires an Internet connection for secure email access and corporate communications. When the company replaced...

Tags: Check Point Software Technologies Ltd., Broadband, Walters-Dimmick Petroleum, WDP, Telecom & Utilities, Broadband Internet, Network Technology, Telecommunications, Networking

Case studies 2008-05-05

Club Tourism International Inc. Optimizes Travel Business by Connecting Centers Nationwide With Avaya IP Telephony

Club Tourism's former telephone system was unable to handle peak load calls, and was affecting business opportunities. To optimize overall telephone reception and maximize revenue for the Company, Club Tourism needed a robust system that is capable of supporting the growing demand for tour booking services at its centers. Club...

Tags: Telephony, IP Telephony, Avaya Inc., Club Tourism, VOIP, Telecom & Utilities, Telecommunications, Data Centers, Networking, Storage, Hardware, Data Management

Case studies 2008-03-01

How to Future-proof for Mobility: An Integrated Management and Security Strategy, with featured analyst firm Gartner, Inc.

This on-demand video webcast features John Girard, Gartner VP and Distinguished Analyst, discussing the value of an integrated management and security strategy. He quantifies why going with point vendors is no longer sufficient, and quantifies the TCO of an integrated solutions approach - discussing savings in areas such as license...

Tags: iAnywhere Solutions Inc., Mobility, Gartner Inc., Security Strategy, Sybase Inc., Databases, Security, Enterprise Software, Software, Data Management

Webcasts 2008-02-22

Merger target suspect Citrix assembles virtualization products as Delivery Center

Citrix Systems, Inc. has announced a restructuring and rebranding of its key virtualization products, as well as the introduction of a new orchestration technology. My question is when will the cloud computing, virtualization, SaaS and advertising combined synergies bubble up to show Citrix' substantial strategic worth? Who...

Tags: Merger, Citrix Systems Inc., Workflow Studio, Citrix XenServer 4.1, Virtualization, Storage Management, Utility Computing, Hardware, Storage, Dana Gardner

Blog posts 2008-02-14