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ZDNet Resources
- "They Knew it would be Hellish"
- The Los Angeles Unified School District LAUSD has a problem with its Business Tools for Schools BTS ERP implementation: the new payroll system isn't working correctly and paychecks are wrong. This has led to an uproar, with the teacher's union advocating that teachers boycott student meetings and filing a lawsuit...
- Tags: Deloitte Consulting, District, Payroll, Operational Accounting, Finance, Michael Krigsman
- Blog posts 2007-06-11
- Complaints Management: More Than Just Handling Complaints - It's Managing Customer Relationships
- Complaints management is a complex problem in a unique industry, and the issue promises to remain a hot button in the future. As regulatory and market pressures continue to mount upon medical device manufacturers, industry leaders will need to develop effective solutions or face the high costs inherent in failed...
- Tags: Deloitte Consulting, Industry, Medical Device, Complex Problem, Strategy, Healthcare, Customer Relationship Management (CRM), Management, Enterprise Software, Software
- White papers 2006-11-15
- Global Tax Record Retention Regulatory Requirements: Are You Ready?
- Tax record retention is a growing concern, especially for companies that have implemented ERP systems. This webcast will discuss nuances of compliance with Sarbanes-Oxley Section 802, Revenue Procedure 98-25, and similar provisions with global jurisdictions worldwide. The webcast also describes how a comprehensive global tax record retention solution can enhance...
- Tags: Deloitte Consulting, Taxes, Free Trade, Financial Planning, Finance
- Webcasts
- Deloitte Consulting LLP Improves Opportunity Management With Streamlined Sales Capabilities
- Deloitte Consulting LLP has provided expert implementation advice for more than 1,000 Customer Relationship Management CRM projects worldwide. By practicing "Straight talk" and demonstrating an unwavering dedication to solving client specific challenges, the company has earned a Siebel Gold Star for customer satisfaction, the 2000 Partner Award of Excellence, and...
- Tags: Deloitte Consulting, Oracle Corp., Dedication, Deloitte Consulting LLP, Sales Strategy, Sales Force Management, Business Structures, Product Marketing, Sales, Finance, Marketing
- Case studies
Additional Resources
- Talent development
- Earlier this week I attended Fortune magazine's Brainstorm Tech conference which "aims to sharpen the thinking of the very well heeled attendees about the escalating impact of tech-driven change for all business and global society". There was a terrific menu of topics on offer:...
- Tags: Talent, Collaboration, CEO, HCL, Workforce Management, Human Resources, Oliver Marks
- Blog posts 2008-07-25
- Evil tech administrators
- Evil tech administratorsEvil Tech Admin'sI've work at a few places where some of the Admin's I worked with were a bit on the sneeky side. So As a admin I made sure there was a back door incase one fo these admins tried to pull the same stunt. Its happened...
- Tags: NETWORKING, Recruitment & Selection, administrator, network
- Discussion threads 2008-07-22
- First hints of Microsoft's "fight back" ads appear
- First hints of Microsoft's "fight back" ads appearPerception IS reality.The damage is done. Apple is #3 in US home computer sales today. Perception [b]is[/b] reality and unfortunately for microsoft they've got battered, much of it being well deserved. This is the proverbial finger to plug a dyke breach.RE: First hints...
- Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows Vista, Microsoft Corp., advertisement
- Discussion threads 2008-07-21
- It's a start: Spammer gets jail time
- It's a start: Spammer gets jail timeI dont see spaming as a jail-able offense.I would love to give jailtime to companies that send crap to my mailbox.The issue is waisted time and resources. It costs x dollars to clean that up, so you owe me x dollars, if dont...
- Tags: Spam, spammer, anti-spam
- Discussion threads 2008-07-16
- iPhone 3G poses barriers to business adoption
- UK enterprise adoption of the iPhone 3G may be hampered by security issues and Apple's exclusive partnership with O2, among other factors. For years, Apple has paid little attention to products for enterprise users. Now it's pitching its new iPhone 3G as: "The best phone for business. Ever". But...
- Tags: Barrier, Apple iPhone, Phone, O2 Plc., John Romeis, Gordon Barnes, Paul Jarvis, Phil Jackson, Ignacio Toro Lyng, 3G, Cellular Phones, GPS, Telecom & Utilities, Wireless, Networking, Consumer Electronics, Personal Technology, Natasha Lomas silicon.com, iPhone 3G, smart phones, Apple, IT
- News items 2008-07-11
- CreditDetailer (zip)
- Save time, increase revenues, and lower your cost per client when running your credit repair/consulting business using Detailer's simple & elegant design. This system delivers. Detailer can Network with satellite offices! More than just a "1-click print system", Detailer automates everything from: client's progress status, tracking representatives, client billing, client...
- Tags: Client, Satellite, Credit Detailer, Network Technology, Marketing Research, Networking, Marketing
- Software downloads 2008-07-10
- Can't jump ship fast enough: Your worst IT jobs
- Can't jump ship fast enough: Your worst IT jobsIT has been good to me.I may be in the minority, but as jobs go, my experience in IT has been good. Every job has its low points and mine have been no different. But the high points dwarf the low.Before IT...
- Tags: Strategy, information technology, IT job, job
- Discussion threads 2008-07-08
- Ticking bombs in enterprise land
- I believe the enterprise software industry is heading for major problems. It started when I read Francine McKenna where she talks about what she sees as a doomsday scenario for at least one of the Big Four audit businesses. Francine's focus is on questioning the effectiveness of current methods for...
- Tags: Software, Audit, Francine, Tools & Techniques, Financial Accounting, Management, Finance, Dennis Howlett
- Blog posts 2008-07-07
- Approximately 800 vulnerabilities discovered in antivirus products
- UPDATE: McAfee debunks recent vulnerabilities in AV software research, n.runs restates its position. In what appears to be either a common scenario of "when the security solution ends up the security problem itself", or a product launch basing its strategy on outlining the increasing number of critical vulnerabilities found in...
- Tags: Antivirus Product, Antivirus, Vulnerability, Malware, Security, Viruses And Worms, Dancho Danchev
- Blog posts 2008-07-07
- The nightmare of buying enterprise software
- The nightmare of buying enterprise softwareIt sounds to me...like the blame lays with the salesman selling the user something he doesn't need. But then salesmen are often ill trained on what their company actually offers. Then again, the bigger the software the bigger the price and the bigger the commission.Let's...
- Tags: Tools & Techniques, PRODUCTIVITY, Sales strategy, Sales force management, enterprise software, software, software company, tool
- Discussion threads 2008-07-07
- Matasano ships Web-based firewall manager
- The firewall is one of the few security tools that has been proven to be very effective at improving a company's security posture. However, staying on top of policies -- and responding to change requests -- while trying to manage multiple firewalls from different vendors can be a never-ending nightmare...
- Tags: Web, Network, Matasano Security, Network Firewall, Playbook, Firewalls, Network Security, Security, Networking, Ryan Naraine
- Blog posts 2008-07-02
- How Linux app install leaves one PC expert befuddled
- Adrian, you dumb arse! At least that was my initial reaction when I read his "Linux's dirty little secret" column about his struggles with installing applications onto a Linux distro. It was either the Linux Geek rage originating from the knowing that he didn't Read the Fine...
- Tags: Ubuntu, PC, VMware Inc., Tool, Adrian, VMWare Tools, Linux, UNIX, Operating Systems, Open Source, Productivity, Software, Jason Perlow
- Blog posts 2008-07-02
- Part 2: Green tech and corporate ethics
- Just following up my post from yesterday about a new consulting service from IBM designed to examine the ethical weight of green technology practices. There's another white paper on the Web site for business process management software vendor Metastorm about the impact that surprise rethinking the way...
- Tags: Business Process, Metastorm, Green Technology, Ethics, Operational Planning, Business Ethics, Business Process Automation, Business Operations, Leadership, Management, It Operations, Heather Clancy
- Blog posts 2008-07-01
- News to know: Apple patches; Adobe; XP-Vista; Yahoo
- Notable headlines: Ryan Naraine: Apple plugs 25 Mac OS X security vulnerabilities. David Morgenstern: Apple releases Leopard 10.5.4 update Apple update notice. Robin Harris: Why computers fail Adobe: Adobe Advances Rich Media Search on the Web ...
- Tags: Apple iPhone, Adobe Systems Inc., Google Inc., Web, Larry Dignan, Yahoo! Inc., Patch Management, Apple Inc., IBM Consulting Service, Web 2.0, 3G, Microsoft Windows, Channel Management, Open Source, Internet, Cellular Phones, Consumer Electronics, Personal Technology, Operating Systems, Software, Marketing
- Blog posts 2008-07-01
- IBM consulting service begs the question: If your company isn't green, where does it stand on ethics?
- IBM consulting service begs the question: If your company isn't green, where does it stand on ethics?IBM Social Responsibility??? HAHAHAIBM not only demurred on increasing salaries to keep up with inflation, but went so far as to cut pay 15% for many under the guise that overtime will make up...
- Tags: Business ethics, Outsourcing, IBM Corp., IBM consulting service, IBM consulting, ethics, consulting
- Discussion threads 2008-06-30
- IBM consulting service begs the question: If your company isn't green, where does it stand on ethics?
- IBM has come out and said it: The way a company treats environmental responsibility and green tech issues reflects on its corporate ethics. There, I've said it, too. The company's consulting division has even come out this week with the IBM Corporate Social Responsibility Benchmarking Service...
- Tags: Consulting Service, Green Technology, Ethics, IBM Corp., IBM Consulting Service, Corporate Social Responsibility, Business Ethics, Corporate Law, Leadership, Management, Business Operations, Heather Clancy
- Blog posts 2008-06-30
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White Papers and Webcasts
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
According to a new study from the Economist, future success belongs to those who collaborate effectively. Learn how successful collaboration can improve profits, problem-solving, and competitive differentiation.
