dell customer support

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Ongoing dialog with Dell

Ongoing dialog with DellDealing with big companiesYour experience is typical of dealing with DELL ... and probably all big companies. You are not overreacting and should punish all such dire customer service wherever possible. Dare I say the media should campaign hard to eliminate such shoddy actions.My most recent dealings...

Tags: Branding, Backups, Dell Customer Support, Dell Computer Corp.

Discussion threads 2007-07-30

Additional Resources

Death of the black box EULA

Nonsense. Just look at Psystar.They died by the EULA. The judge even brought that up.And open source software has an EULA of its own, telling you exactlly what you can and must do to be able to use the software.Any failure to follow the EULA/GPL allows the owner of the...

Tags: EULA, black box, software

Discussion threads 2009-11-25

HP vs. Dell: Showdown at the Windows 7 upgrade corral

Well, the great thing is all the competition. I like to see Acer squeezing them both from below, and of course competing with each other. Of course also great to see all the pressure on MS to innovate and lower prices.Google Chrome_OS will be hard to beatWell, with Google_Chrome_OS it...

Tags: Operating systems, Microsoft Windows Vista (Longhorn), Hewlett-Packard Co., Dell Computer Corp., Microsoft Corp., Windows 8, Microsoft Windows, XPS, Microsoft Windows 7

Discussion threads 2009-11-24

Online retailers, marketing firms scam consumers for $1.4 billion

Hopefully the Obama admin will curb this rackett...The Bush admin sure didn't care about the general public --- and let this stuff get out of control. Asleep at the switch.WTF......does the garbage you wrote have to do with the article?Nothing? Yeah, that's what I thought.online crooksnothing new here.he...

Tags: Retail, marketing, Dell Computer Corp., retail company, laptop computer

Discussion threads 2009-11-23

Michael Dell sticks to Windows 7 big bang theory

too old?"Windows XP is 8 years old"So What? If it ain't broke don't fix it!Windows 2000 is ten years old and still does almost everything I need. Everyone around me runs XP or newer, yet I have far fewer problems.What is good for the computer industry is not...

Tags: Operating systems, theory, Dell Computer Corp., Microsoft Windows XP, Microsoft Windows 7, Microsoft Windows

Discussion threads 2009-11-20

HP Pavilion Elite owner resorts to lawsuit over 'inherently defective' PC

My HP Pavilion Elite... / HP quality controlMy HP Pavilion Elite came with an obviously defective, and defectively designed, video card. After about eight months, the video card model was finally recalled.My previous HP desktop computer went for about five years without a problem.HP's quality control is clearly going down...

Tags: Desktops, Microsoft Windows, Operating systems, Microsoft Windows XP, UNIX, OPEN SOURCE, Hewlett-Packard Co., HP Pavilion Elite, HP Pavilion, Linux, Core i7, Apple Inc., Microsoft Corp., PC

Discussion threads 2009-11-17

Dell launches Android smartphone; Inks China, Brazil carrier deals

Compared to other Android offeringsit doesn't look like much. But it's only their first try.They do tend to try, try, and try againover the years they have moved into (then out of, then into again) different products or lines.Maybe if they stick with it they will eventually have themselves a...

Tags: Telecom & Utilities, Keyboards, Smart phones, Overall IT, call quality, hardware keyboard, touch-screen keyboard, smart phone, Dell Computer Corp., phone

Discussion threads 2009-11-13

Mac OS 10.6.2 breaks hackintoshes

Author's views please ...... does the ZDNET author of this post care to say:1. Whether the 'hack' in 'hackintosh' is morally acceptable and/or legal?2. Whether there is any merit in Psystar's case that OSX is tied to Apple hardware? i.e. the vendor makes it a condition of purchasing the OS...

Tags: Desktops, Linux, Operating systems, Apple Mac OS, Apple Inc., Mac OS 10.6.2, PC, Apple Macintosh

Discussion threads 2009-11-11

Walmart unveils 15.6" HP Pavilion G60 laptop for $298

hmmfor once, i agree with you. why are they still making the celeron...? shouldn't the atom replace that?Intel Celeron?is Inhel still making this 10 year old crap?surplus maybe? ntnti feel 298 is bad for celron processor..but still good option for ppl who r new to these creepy labtops..RE: Walmart unveils...

Tags: Notebooks, Desktops, Processors, HP Pavilion, Wal-Mart Stores Inc., laptop computer, Hewlett-Packard Co.

Discussion threads 2009-11-04

MSI CR600 013US - P 2 GHz - 16" TFT

MSI CHEAP OK.MISLEADING WARRANTY . ONCE YOU BUY A COMPUTER. YOU ARE ON YOUR OWN. NO CUSTOMER SERVICE. NO TECH SUPPORT.WORST CUSTOMER SERVICE EVER.I RECOMMEND TO BUY OTHER PRODUCT TOSHIBA ,SONY, HP, DELL FOR 50 OR 100 DOLLARS MORE AT LEAST YOU GET THE SERVICE.CUSTOMER SERVICE NEVER REPLY...

Tags: Product marketing, Customer relationship management (CRM), customer service, HAVE, TFT

Discussion threads 2009-10-28

Microsoft starts selling PC hardware, third-party software via its online store

Wow, 90 days of technical support.Because nothing ever goes wrong with a computer after 90 days!Seriously, Microsoft. Get a better service plan.RE: Microsoft starts selling PC hardware, third-party software via its online storeThey have to be kidding. So who do you go to if something goes wrong with...

Tags: PC, online store, software, Microsoft Corp., hardware

Discussion threads 2009-10-22

Dell: A few examples of what's wrong with your tech support

The on-site tech support tech was obviously in the U.S., but ....it sounds like the "other end" of the line is somewhere half way around the planet (maybe also taking orders for "Shammy Wows") while reading off a scripted Q&A screen.Kinda like "cloud tech support"?What really hurts is that this...

Tags: PRODUCTIVITY, Dell Computer Corp., tech support, cheap machine

Discussion threads 2009-10-21

Oracle's big plan: Double revenue in five years

Oracle capped off its OpenWorld conference with a powwow with analysts where management was described as extremely confident about the company's prospects. Although I'm not sure you could ever describe Oracle management as timid---does Larry Ellison allow that?---analyst notes seem to portray executives as exceedingly confident. Judging...

Tags: Revenue, Oracle Corp., Ross MacMillan, Tools & Techniques, Operational Accounting, Management, Finance, Larry Dignan

Blog posts 2009-10-16

News to know: T-Mobile; Cloud computing; Oracle; HP; Apple

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET’s around-the-Web tech coverage. Andrew Nusca: HP revamps TouchSmart PCs with Windows 7; starts $899; will you ditch your desktop PC, HDTV? HP...

Tags: Apple iPhone, Google Inc., Cloud Computing, Hewlett-Packard Co., Oracle Corp., PC, T-Mobile, Apple Inc., Microsoft Windows 7, Desktops, Palm Pre, Microsoft Windows, Smart Phones, Hardware, Operating Systems, Software, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-10-13

News to know: Windows 7; IBM; Sony; Apple

Here are today's notable headlines. You can get News To Know via email alert and RSS daily. For continuous updates see BNET's around-the-Web tech coverage. Ed Bott: Measuring Windows 7 performance Dancho Danchev: Click fraud facilitating Bahama botnet steals ad revenue from Google ...

Tags: Sony Corp., Google Inc., Larry Dignan, Sony Vaio, Apple Inc., Laptop Computer, IBM Corp., Eaton, Microsoft Windows 7, Microsoft Windows, Desktops, Operating Systems, Software, Hardware

Blog posts 2009-10-09

Dell adds silver and Swarovski crystal to Dell Adamo 13

Not to mention its just plain UGLYWho the hell would pay $5k for that?VERY tasteful. :-(Where is Mr.T when we need him?And why do I have the feeling that I'm going to throw-up after seeing that picture?RE: Dell adds silver and Swarovski crystal to Dell Adamo 13That is the ugliest...

Tags: Notebooks, Dell Computer Corp., Dell Adamo 13, Swarovski, Dell Adamo

Discussion threads 2009-10-08

Sony debuts Vaio X; 'world's lightest laptop': 11.1", 14-hour battery

Processor is a Z550 (2GHz)I went to the Sony ordering page and that is what it shows as the processor.RE: Sony debuts Vaio X; 'world's lightest laptop': 11.1If I were going to go to the PC route, I would definitely get a Vaio. They are the best PC laptops...

Tags: Desktops, Sony Vaio, Sony Corp., Vaio X, Microsoft Windows XP Home Edition, lightest laptop, laptop computer, battery, OEM, Microsoft Windows XP

Discussion threads 2009-10-08

Driver Detective 6.4.1.5 (Windows)

Driver Detective has been built from the ground up and is an industry first in providing manufacturer specific drivers for your computer. For example, if you own a Dell computer Driver Detective will recommend drivers specifically for your Dell computer model. Driver Detective is simple and easy to use with...

Tags: Driver, Microsoft Windows, Computer, PC Drivers HeadQuarters, Productivity, Desktops, Hardware

Software downloads 2009-09-30

Xerox buys ACS; Makes its big services bet

Updated: Xerox said Monday it will buy Affiliated Computer Services in a cash and stock deal valued at $6.4 billion. The move is a big bet to transform Xerox into a services company that does everything from collecting tolls and installing government systems to retooling business processes and information technology...

Tags: Xerox Corp., ACS, Chances, Document Management, Operational Planning, Managerial Accounting, Operational Accounting, Managed Hosting, Groupware, Enterprise Software, Software, Finance, Business Operations, Larry Dignan

Blog posts 2009-09-28

Hordes of owners complain of problems with HP Elite Pavilion PCs using Core i7

What this should teach you....is to look at the support forums before buying!RE: Hordes of owners complain of problems with HP Elite Pavilion PCs using Core i7Thank you for publishing this. I'm on this PC right now trying to decide whether I should get a replacement or return it...

Tags: Desktops, Mice, Hewlett-Packard Co., PC

Discussion threads 2009-09-27