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	<title><![CDATA[defect Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/defect.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to defect]]></description>
	<s:counts start="0" returned="16" found="16" />
	<language>en-us</language>
	<item>
		<title><![CDATA[Bugzero 5.7.1 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=978913]]></link>
		<description><![CDATA[Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Tue, 28 Apr 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/websina.html"><![CDATA[WEBsina]]></category>
		<category domain="http://updates.zdnet.com/tags/bugzero.html"><![CDATA[Bugzero]]></category>
		<category domain="http://updates.zdnet.com/tags/change+management.html"><![CDATA[Change Management]]></category>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Use of Multivariate Regression Analysis and Simulation for Defect Prediction]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=983911]]></link>
		<description><![CDATA[This white paper discusses the use of Multivariate Regression Model, instead of the Empirical Model used earlier, for prediction of defects in a project. A large variation between the number of actual defects and predicted defects was the key reason behind moving from Empirical Model to the Multivariate Regression Model....]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 23 Feb 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/analysis.html"><![CDATA[Analysis]]></category>
		<category domain="http://updates.zdnet.com/tags/sonata+software.html"><![CDATA[Sonata Software]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
	</item>
	<item>
		<title><![CDATA[Incus 1.0.3 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=897259]]></link>
		<description><![CDATA[Incus randomly chooses one of 10 sonic defects to apply to your sound. You then see if you can guess which defect was applied. Defects include; THD, hiss, hum, and more. Incus is normally inserted on the main mix outputs or used to process already mixed stereo files.]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/auricula.html"><![CDATA[Auricula]]></category>
		<category domain="http://updates.zdnet.com/tags/incus+1.0.3.html"><![CDATA[Incus 1.0.3]]></category>
		<category domain="http://updates.zdnet.com/tags/desktops.html"><![CDATA[Desktops]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
	</item>
	<item>
		<title><![CDATA[UML/OCL Verification in Practice]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=396571]]></link>
		<description><![CDATA[In the MDD approaches, models become the primary artifact of the development process and the basis for code generation. Identifying defects early, at the model-level, can help to reduce development costs and improve software quality. There is an emerging need for verification techniques usable in practice, i.e. able to find...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Sun, 14 Sep 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/model.html"><![CDATA[Model]]></category>
		<category domain="http://updates.zdnet.com/tags/model-driven+development.html"><![CDATA[Model-Driven Development]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/ooa%252food%252foop.html"><![CDATA[Ooa/Ood/Oop]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
	</item>
	<item>
		<title><![CDATA[PowerBook G4 display manufacturing defect coverup (updated)]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Apple/?p=2173]]></link>
		<description><![CDATA[Apple appears to be censoring discussion of a display manufacturing defect in theÂ  PowerBook G4 17-inch and have not acknowledging that the defect even exists. Notebook computers, especially 17s, are an expensive investment to have just go belly-up shortly after they come out of warranty. Some people have had their...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 22 Aug 2008 05:00:58 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+powerbook.html"><![CDATA[Apple PowerBook]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+powerbook+g4.html"><![CDATA[Apple PowerBook G4]]></category>
		<category domain="http://updates.zdnet.com/tags/apple+inc..html"><![CDATA[Apple Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://updates.zdnet.com/tags/notebooks.html"><![CDATA[Notebooks]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/notebooks+%2526+tablets.html"><![CDATA[Notebooks & Tablets]]></category>
		<category domain="http://updates.zdnet.com/tags/jason+d.+o%2527grady.html"><![CDATA[Jason D. O'Grady]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AAPL</category>
		<category domain="tickers">AAPL</category>
	</item>
	<item>
		<title><![CDATA[An effective way to treat Web 2.0 vulnerabilities]]></title>
		<link><![CDATA[http://blogs.zdnet.com/security/?p=1364]]></link>
		<description><![CDATA[I'm personally a huge fan of the Matasano blog, and have a lot of respect for their group.Â  I took a peek over at their blog today and noticed an article by Dave Goldsmith that deals with "Vulnerability Reporting in a Web 2.0 World Continued".    In this...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sat, 28 Jun 2008 06:38:26 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/web.html"><![CDATA[Web]]></category>
		<category domain="http://updates.zdnet.com/tags/web+2.0.html"><![CDATA[Web 2.0]]></category>
		<category domain="http://updates.zdnet.com/tags/vulnerability.html"><![CDATA[Vulnerability]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/nathan+mcfeters.html"><![CDATA[Nathan McFeters]]></category>
	</item>
	<item>
		<title><![CDATA[BUGZERO 5.5.7 (Mac)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=628653]]></link>
		<description><![CDATA[Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 07 May 2008 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/apple+macintosh.html"><![CDATA[Apple Macintosh]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/websina.html"><![CDATA[WEBsina]]></category>
		<category domain="http://updates.zdnet.com/tags/bugzero.html"><![CDATA[Bugzero]]></category>
		<category domain="http://updates.zdnet.com/tags/change+management.html"><![CDATA[Change Management]]></category>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/call+centers.html"><![CDATA[Call Centers]]></category>
		<category domain="http://updates.zdnet.com/tags/e-mail.html"><![CDATA[E-mail]]></category>
		<category domain="http://updates.zdnet.com/tags/leadership.html"><![CDATA[Leadership]]></category>
		<category domain="http://updates.zdnet.com/tags/tools+%2526+techniques.html"><![CDATA[Tools & Techniques]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
	</item>
	<item>
		<title><![CDATA[Self-healing ceramics for nuclear safety]]></title>
		<link><![CDATA[http://blogs.zdnet.com/emergingtech/?p=897]]></link>
		<description><![CDATA[Pacific Northwest National Laboratory PNNL researchers have used supercomputers to simulate how common ceramics could repair themselves after radiation-induced damages. This is an important discovery because 'materials that can resist radiation damage are needed to expand the use of nuclear energy.' These ceramics, which are able to handle high-radiation doses,...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Sat, 19 Apr 2008 09:40:55 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/oxygen.html"><![CDATA[Oxygen]]></category>
		<category domain="http://updates.zdnet.com/tags/atom.html"><![CDATA[Atom]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/pacific+northwest+national+laboratory.html"><![CDATA[Pacific Northwest National Laboratory]]></category>
		<category domain="http://updates.zdnet.com/tags/roland+piquepaille.html"><![CDATA[Roland Piquepaille]]></category>
	</item>
	<item>
		<title><![CDATA[Destabilized Server Load Testing]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=972539]]></link>
		<description><![CDATA[There are four degrees of freedom in the software development process-time, resources, features and quality. Product management gets to define any three, and engineering always gets to define the fourth. In a typical time boxed development schedule the challenge is to squeeze as much into the available time as possible...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Mon, 26 Feb 2007 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/product+management.html"><![CDATA[Product Management]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/server.html"><![CDATA[Server]]></category>
		<category domain="http://updates.zdnet.com/tags/security+innovation.html"><![CDATA[Security Innovation]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/development+tools.html"><![CDATA[Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[Security]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
	</item>
	<item>
		<title><![CDATA[Serena TeamTrack: Gain Productivity by Combining Defect and Version Management Using Serena TeamTrack Together With Microsoft Visual SourceSafe]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=302705]]></link>
		<description><![CDATA[Serena TeamTrack can make everyday workflow management easier for individual developers and project managers alike. TeamTrack enables to see defects by severity levels, establish project priorities, and catch up on what's happened while the user is away, spot potential project bottlenecks, balance workloads across a team, and simply helps to...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Tue, 01 Aug 2006 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/serena+software+inc..html"><![CDATA[Serena Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+visual+sourcesafe.html"><![CDATA[Microsoft Visual SourceSafe]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/teamtrack.html"><![CDATA[TeamTrack]]></category>
		<category domain="http://updates.zdnet.com/tags/team+management.html"><![CDATA[Team Management]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+development+tools.html"><![CDATA[Microsoft Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/.net.html"><![CDATA[.Net]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/development+tools.html"><![CDATA[Development Tools]]></category>
		<category domain="http://updates.zdnet.com/tags/software+development.html"><![CDATA[Software Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software%252fweb+development.html"><![CDATA[Software/Web Development]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[Open-source hunt digs up more flaws]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-1009-0.html?forumID=1&threadID=20605&messageID=394482&start=0]]></link>
		<description><![CDATA[Open-source hunt digs up more flawsgive it a rest dudehonestly you must sit there and refresh IE every few seconds waiting for the next story that you feel like putting your 1 cent into. again put the pipe down and open the door. there is a whole world waiting if...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 03 May 2006 12:58:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[SECURITY]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating systems]]></category>
		<category domain="http://updates.zdnet.com/tags/unix.html"><![CDATA[UNIX]]></category>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[open source]]></category>
		<category domain="http://updates.zdnet.com/tags/coverity.html"><![CDATA[Coverity]]></category>
		<category domain="http://updates.zdnet.com/tags/flaw.html"><![CDATA[flaw]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[defect]]></category>
		<category domain="http://updates.zdnet.com/tags/government.html"><![CDATA[government]]></category>
		<category domain="http://updates.zdnet.com/tags/distro.html"><![CDATA[distro]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">MSFT</category>
	</item>
	<item>
		<title><![CDATA[TeamTrack Workgroup 6.5 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=854765]]></link>
		<description><![CDATA[TeamTrack Workgroup is a feature-rich, secure and highly configurable bug & defect tracking solution, created to successfully map, track and enforce defects and issues throughout the entire life of your development projects. Like our enterprise solution TeamTrack, TeamTrack Workgroup uses the same proven robust technology to provide you with a...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Sun, 20 Nov 2005 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/product+development.html"><![CDATA[Product Development]]></category>
		<category domain="http://updates.zdnet.com/tags/product+marketing.html"><![CDATA[Product Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/research+%2526+development.html"><![CDATA[Research & Development]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/solution.html"><![CDATA[Solution]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/teamshare.html"><![CDATA[TeamShare]]></category>
		<category domain="http://updates.zdnet.com/tags/teamtrack+workgroup.html"><![CDATA[TeamTrack Workgroup]]></category>
	</item>
	<item>
		<title><![CDATA[Key bugs in core Linux code squashed]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-1009-0.html?forumID=1&threadID=12322&messageID=246450&start=0]]></link>
		<description><![CDATA[Key bugs in core Linux code squashedHold it Loverock!Before you spout your usual garbage, can you hold off for just a bit?  Everytime you do, the talkbackers get sidetracked and start responding to you instead of getting into a meaningful discussion regarding the topic of the article itself.I know...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 03 Aug 2005 14:38:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/open+source.html"><![CDATA[OPEN SOURCE]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating systems]]></category>
		<category domain="http://updates.zdnet.com/tags/windows+kernel+source+code.html"><![CDATA[Windows kernel source code]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[defect]]></category>
		<category domain="http://updates.zdnet.com/tags/security.html"><![CDATA[security]]></category>
		<category domain="http://updates.zdnet.com/tags/coverity.html"><![CDATA[Coverity]]></category>
		<category domain="http://updates.zdnet.com/tags/linux.html"><![CDATA[Linux]]></category>
	</item>
	<item>
		<title><![CDATA[Six Sigma Calculator for PalmOS 1.3 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=678645]]></link>
		<description><![CDATA[From the developer: ""Calculate process sigma, yield pct, etc. based upon your opportunities and defects. Also includes a calculator for determining the allowed defects for your opportunities and target process sigma. Includes a sigma table for reference. ""Zip file includes a Windows installer as well as the individual PRC. Requires...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 09 Sep 2002 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/embark+technologies.html"><![CDATA[Embark Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/palm+os.html"><![CDATA[Palm OS]]></category>
		<category domain="http://updates.zdnet.com/tags/six+sigma.html"><![CDATA[Six Sigma]]></category>
		<category domain="http://updates.zdnet.com/tags/tqm%252fsix+sigma%252fiso+9000.html"><![CDATA[Tqm/Six Sigma/ISO 9000]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/handhelds.html"><![CDATA[Handhelds]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
	</item>
	<item>
		<title><![CDATA[Franklin Planner Software 8.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=421553]]></link>
		<description><![CDATA[This updated DLL corrects defects encountered by some users during TrueSync Plus* synchronization between FranklinCovey Planning Software 8.0 and Microsoft* Outlook* under the following circumstances: TrueSync Plus Unable to Open After Initial Sync due to Space in Contact Categories Error when Synchronizing Contact Information with TrueSync Plus due to Department...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Wed, 27 Feb 2002 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/dynamic-link+library.html"><![CDATA[Dynamic-link Library]]></category>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/franklincovey.html"><![CDATA[FranklinCovey]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
	</item>
	<item>
		<title><![CDATA[Aegis 5.0 (Windows)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=408661]]></link>
		<description><![CDATA[Affordable and easy to use help desk and incident management system. It will help you organise client requests, change requests and product defects. Whether you are servicing external customers or internal users, Aegis enables you to share information across your company. It&apos;s the ultimate competitive advantage, because what you know...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 30 Apr 2001 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/defect.html"><![CDATA[Defect]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+windows.html"><![CDATA[Microsoft Windows]]></category>
		<category domain="http://updates.zdnet.com/tags/incident.html"><![CDATA[Incident]]></category>
		<category domain="http://updates.zdnet.com/tags/incident+management.html"><![CDATA[Incident Management]]></category>
		<category domain="http://updates.zdnet.com/tags/abacus+systems.html"><![CDATA[Abacus Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/help+desk.html"><![CDATA[Help Desk]]></category>
		<category domain="http://updates.zdnet.com/tags/it+operations.html"><![CDATA[It Operations]]></category>
	</item>
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